List of Quadient Neopost Electronic Document Management Customers
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Since 2010, our global team of researchers has been studying Quadient Neopost Electronic Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quadient Neopost Electronic Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quadient Neopost Electronic Document Management for Document Management include: Probation Service United Kingdom, a United Kingdom based Government organisation with 20823 employees and revenues of $7.44 billion, Securitas UK, a United Kingdom based Professional Services organisation with 9000 employees and revenues of $1.00 billion, Carrington Bank, a United States based Banking and Financial Services organisation with 1800 employees and revenues of $534.0 million, London Borough Of Hackney, a United Kingdom based Government organisation with 1950 employees and revenues of $213.0 million and many others.
Contact us if you need a completed and verified list of companies using Quadient Neopost Electronic Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carrington Bank | Banking and Financial Services | 1800 | $534M | United States | Quadient | Quadient Neopost Electronic Document Management | Document Management | 2019 | n/a |
In 2019, Carrington Bank implemented Quadient Neopost Electronic Document Management. The Quadient Neopost Electronic Document Management deployment addressed Document Management needs by centralizing incoming mail capture and tracking alongside physical shipment handling for the bank's U.S. operations.
Configuration emphasized digital capture, indexed storage, and an auditable shipment receipt workflow consistent with Document Management practices. Staff maintained accurate records directly in the NEOPOST program while recording special deliveries and shipment receipts, and the solution supported operational steps for documenting incoming parcels and associated metadata.
Operational coverage was centered on the bank's centralized mailroom where teams handled day to day shipment processing, receiving over 400 packages per day. Routine processes included communicating with carrier representatives to arrange special deliveries, weighing letters and packages and calculating costs based on classification weight and destination, and sorting items into designated departmental distribution paths, while governance focused on standardized intake records and consistent mailroom processing procedures.
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London Borough Of Hackney | Government | 1950 | $213M | United Kingdom | Quadient | Quadient Neopost Electronic Document Management | Document Management | 2012 | n/a |
In 2012, London Borough Of Hackney implemented Quadient Neopost Electronic Document Management in the Document Management category. The public sector records management project targeted council wide capture and control of paper files and scanned records across multiple departments in the United Kingdom.
The deployment used Quadient CDM/FileStore EDM capabilities to scan and centralise records, establish an electronic repository, and improve retrieval workflows. Configuration emphasized document capture, indexing, version control, and centralized storage to reduce reliance on physical archives, aligning with Document Management functional patterns for records lifecycle control and searchability.
Operational scope encompassed multiple council departments, consolidating local office archives into a central system to streamline administrative records handling and access. The deployment architecture was organized around a central repository model with role based access controls and department level indexing to support cross functional retrieval. Governance changes included standardised records classification and retention workflows to support council records management obligations.
The project reduced physical storage requirements and improved record retrieval, with the vendor case study reporting estimated storage savings of £7m to date and ongoing savings of approximately £200k per year. Quadient Neopost Electronic Document Management and its CDM/FileStore EDM module are cited as the system of record for scanned council documents.
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Probation Service United Kingdom | Government | 20823 | $7.4B | United Kingdom | Quadient | Quadient Neopost Electronic Document Management | Document Management | 2011 | n/a |
In 2011, Probation Service United Kingdom implemented Quadient Neopost Electronic Document Management in a Document Management deployment to support justice and probation case management across the United Kingdom. The project documented in Northumbria Probation Trust used Quadient distributed capture and FileStore EDM to scan, classify, and archive offender and case documents, establishing a centralized digital repository for sensitive records.
Quadient Neopost Electronic Document Management was configured with distributed capture workflows and FileStore EDM storage, supporting document ingestion, optical character recognition, classification, and full text indexing. The implementation emphasized multi-site access controls and secure audit trails to preserve traceability and chain of custody for case files, aligning with standard Document Management functional workflows for records retention and search.
Operational coverage included offender and case document management across Northumbria sites within the Probation Service United Kingdom, enabling staff in justice and probation functions to retrieve and share records electronically. The rollout delivered improved staff efficiency, reduced paper and postage costs, and provided full-text search and end to end traceability for sensitive case files as reported in the implementation notes.
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Professional Services | 9000 | $1.0B | United Kingdom | Quadient | Quadient Neopost Electronic Document Management | Document Management | 2014 | n/a |
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