List of QuestBack Employee Experience Customers
Oslo, 366,
Norway
Since 2010, our global team of researchers has been studying QuestBack Employee Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased QuestBack Employee Experience for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using QuestBack Employee Experience for Employee Experience include: Scania Group, a Sweden based Automotive organisation with 58163 employees and revenues of $19.37 billion, North Devon Healthcare Trust, a United Kingdom based Non Profit organisation with 3392 employees and revenues of $743.0 million, Oriflame, a Sweden based Retail organisation with 656 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using QuestBack Employee Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The QuestBack Employee Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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North Devon Healthcare Trust | Non Profit | 3392 | $743M | United Kingdom | Questback | QuestBack Employee Experience | Employee Experience | 2017 | n/a |
In 2017, North Devon Healthcare Trust deployed QuestBack Employee Experience to engage thousands of geographically-dispersed staff through an online community and engagement platform. The QuestBack Employee Experience implementation supported the Trust's Employee Experience initiatives across a workforce of approximately 3,392 employees, centralizing feedback collection and community interaction. The deployment is listed by QuestBack as a customer reference and focused on online engagement and continuous staff feedback.
Configuration aligned to standard Employee Experience capabilities, including survey management, pulse surveys, structured feedback collection, online community forums, segmentation and reporting dashboards. The implementation included modules for campaign management and action planning workflows to enable HR and staff engagement teams to administer programs centrally and close feedback loops. North Devon Healthcare Trust QuestBack Employee Experience Employee Experience supports staff engagement and workforce feedback collection across its geographically-dispersed sites.
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Oriflame | Retail | 656 | $130M | Sweden | Questback | QuestBack Employee Experience | Employee Experience | 2018 | n/a |
In 2018, Oriflame implemented QuestBack Employee Experience. The Sweden based retail company with approximately 656 employees deployed QuestBack Employee Experience to consolidate survey and feedback capabilities across multiple use cases.
Oriflame uses the platform for internal employee surveys, customer insights and wide market research, leveraging survey authoring, distribution and response management capabilities common to Employee Experience applications. The platform is configured for easy adjustment to meet evolving needs, with built in features that allow users to share and reuse surveys across teams for collaborative development both in the office and remotely.
Operational adoption spans HR led employee engagement activities, customer insights workflows and market research functions, indicating cross functional use across people and customer facing teams. QuestBack Community serves as an active knowledge resource for finding answers and sharing information among users, supporting peer to peer help and encouraging consistent survey practice.
Oriflame reported that Questback responds to customer feedback and provides responsive support when questions arise, which contributed to a positive working relationship and iterative platform improvement. Governance practices emphasize user sharing of surveys and decentralized configuration, enabling ongoing adjustment of surveys and workflows without heavy central administration.
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Scania Group | Automotive | 58163 | $19.4B | Sweden | Questback | QuestBack Employee Experience | Employee Experience | 2017 | n/a |
In 2017, Scania Group implemented QuestBack Employee Experience to digitize organizational and social work environment surveys across every branch. The deployment targeted Employee Experience use cases with annual participation of about 16,000 employees, aligning survey cadence with Scania Way values and regulatory expectations from Arbetsmiljöverket.
QuestBack Employee Experience was configured with a customizable survey method that allows managers to schedule and forward surveys at locally appropriate times after informing employees. Functional capabilities implemented include anonymous response collection, advanced privacy rules and processes to preserve anonymity, and configurable workflows for survey creation and distribution. The solution emphasizes manager-level configurability to decentralize administration while maintaining standardized instrument design.
The operational scope covered HR and Safety and Health functions, with surveys run at least once per year and results routed to managers for local analysis and action planning. Collected results are used to identify deviations from norms and to generate distinct improvement activities targeted at the working environment. Mikael Welinder, Head of Safety and Health at Scania, noted that prior manual approaches limited survey frequency, and that digitalization through QuestBack enabled more efficient processing of survey steps and more frequent use of the tool.
Governance was structured around decentralized ownership by managers, supported by privacy and process controls embedded in the QuestBack Employee Experience configuration, to encourage honest feedback and consistent follow through on identified issues. The implementation emphasized workflow automation for survey administration and reporting, enabling Scania to institutionalize recurring organizational health checks and integrate findings into local improvement plans.
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