List of Quorum DealerMine Customers
Calgary, T2H 2L8, AB,
Canada
Since 2010, our global team of researchers has been studying Quorum DealerMine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quorum DealerMine for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quorum DealerMine for Automotive Dealership CRM include: AutoCanada Inc, a Canada based Automotive organisation with 4200 employees and revenues of $3.98 billion, Galpin Motors, a United States based Automotive organisation with 1450 employees and revenues of $400.0 million, Westwood Honda Canada, a Canada based Automotive organisation with 75 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Quorum DealerMine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quorum DealerMine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
AutoCanada Inc | Automotive | 4200 | $4.0B | Canada | Quorum Information Technologies | Quorum DealerMine | Automotive Dealership CRM | 2019 | n/a |
In 2019 AutoCanada Inc implemented Quorum DealerMine as an Automotive Dealership CRM, formalizing a strategic partnership announced January 24, 2019 with Quorum Information Technologies. The engagement targeted AutoCanada’s Canadian dealerships, focusing on Service and Business Development Centre processes to increase service-department occupancy and drive service revenue as stated in the announcement.
Deployment centered on a dedicated Service CRM and Business Development Centre solution delivered by Quorum DealerMine. Functional capabilities emphasized in the rollout included BDC-centric workflows and service CRM functionality, with an emphasis on centralized appointment and lead-to-appointment orchestration, campaign-driven customer outreach, and structured service department follow up to support capacity and revenue objectives.
Operational scope was national in Canada, covering AutoCanada’s dealer service operations and BDC channels across multiple sites. Quorum DealerMine operated a dedicated BDC staff to support the technical rollout and day-to-day BDC execution, positioning the vendor team as the operational hub for outbound and inbound service contact handling and appointment conversion activities.
Governance for the implementation established a centralized BDC operating model managed by DealerMine, intended to standardize service intake and BDC processes across dealerships while enabling consistent execution of service engagement workflows. The stated outcomes in the press release were to increase service-department occupancy and drive service revenue, with DealerMine’s staffed BDC functioning as the primary mechanism to deliver those operational objectives.
|
 |
Galpin Motors | Automotive | 1450 | $400M | United States | Quorum Information Technologies | Quorum DealerMine | Automotive Dealership CRM | 2019 | n/a |
In 2019, Galpin Motors implemented Quorum DealerMine as its Automotive Dealership CRM. The deployment established Quorum DealerMine as the primary BDC and Service CRM platform across Galpin’s dealership network in the United States, centralizing customer contact handling and appointment booking workflows.
Quorum DealerMine was configured to support BDC workflow orchestration, service CRM contact management, and automated booking capabilities, with emphasis on consistent communication templates, call and message tracking, and service appointment scheduling to standardize BDC operations. The implementation leveraged DealerMine’s BDC and Service CRM modules to deliver repeatable guest communications and booking processes across locations.
Operational scope focused on Service and BDC business functions across Galpin’s dealerships in the United States, providing consistent customer treatment and unified booking capabilities. DealerMine’s testimonial highlights the platform’s role in supporting Service and BDC process execution and in delivering consistent guest communications and booking capabilities across the dealer group.
|
|
|
Westwood Honda Canada | Automotive | 75 | $100M | Canada | Quorum Information Technologies | Quorum DealerMine | Automotive Dealership CRM | 2025 | n/a |
In 2025, Westwood Honda Canada implemented Quorum DealerMine as an Automotive Dealership CRM in a Service/CRM deployment based in Port Moody, British Columbia, Canada. The implementation targeted the dealership’s performance-focused BDC and service operations, aligning the CRM to service intake, appointment conversion and outbound customer engagement workflows.
Quorum DealerMine was configured with Service CRM, Online Scheduling, Ringless Voice Drops and Telephony modules to support contact capture, automated scheduling and high-volume outbound outreach. DealerMine built custom reports and tailored workflows for the BDC, embedding CRM-driven appointment orchestration, callback scheduling and campaign-driven voice drop sequences into day-to-day BDC operations.
Operational coverage concentrated on the service department and the BDC, with functional impact on service advisors, BDC agents and service management. The deployment processed online appointment flows and outbound contact campaigns, and centralized service customer records to drive follow-up, retention and upsell conversations tied to customer-pay labour opportunities and repair order generation.
Governance changes included formalized BDC workflows and reporting routines delivered by DealerMine, enabling BDC leadership to monitor activity through custom dashboards and operational reports. The DealerMine implementation resulted in measurable revenue and productivity gains, including improved repair order count and increased customer-pay labour sales after rollout.
|
Buyer Intent: Companies Evaluating Quorum DealerMine
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||