List of RapidDeploy Customers
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United States
Since 2010, our global team of researchers has been studying RapidDeploy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RapidDeploy for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RapidDeploy for Emergency Management include: City of Scottsdale, a United States based Government organisation with 2600 employees and revenues of $494.0 million, Sherman County United States, a United States based Government organisation with 75 employees and revenues of $10.0 million, Riverside Sheriffs Association, a United States based Non Profit organisation with 12 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using RapidDeploy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Scottsdale | Government | 2600 | $494M | United States | Motorola Solutions | RapidDeploy | Emergency Management | 2023 | n/a |
In 2023, City of Scottsdale deployed RapidDeploy for Emergency Management. Scottsdale Police Department used RapidDeploy’s ECC messaging and Radius Mapping capabilities to coordinate multi-agency response during large events, including support for Super Bowl LVII, with vendor materials describing deployment across Arizona for major-event emergency management.
The implementation centered on RapidDeploy ECC messaging to centralize event communications and Radius Mapping as a core NG911 mapping capability for the region. Functional impact focused on incident coordination and situational awareness, improving interagency communication during planned large events and enabling standardized event response workflows across participating agencies, as described by Scottsdale staff in vendor materials.
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Riverside Sheriffs Association | Non Profit | 12 | $2M | United States | Motorola Solutions | RapidDeploy | Emergency Management | 2022 | n/a |
In 2022, Riverside Sheriffs Association implemented RapidDeploy within the Emergency Management category to introduce Radius Mapping and RapidLocate capabilities. The deployment targeted 911 dispatch and county emergency response workflows in Riverside County California, and focused on enabling text-from-911 ingestion and real-time caller location tracking for operational use.
RapidDeploy was configured to use Radius Mapping for spatial visualization of incident clusters and RapidLocate for continuous caller location enrichment and tracking. Functional configuration emphasized location-enrichment of inbound text and voice 911 data, mapping of caller trajectories, and on-screen position updates to support time sensitive incident handling.
The implementation was integrated into NG911 mapping and location modules and into text-from-911 workflows used by county dispatch, providing a unified mapping and location view for dispatchers and field units. Operational coverage centered on county 911 dispatch and emergency response coordination in California, with configuration aligned to real-time situational awareness and incident escalation procedures.
Operational governance included embedding RapidDeploy location outputs into 911 dispatch workflows and incident tracking processes, with dispatch and field operations using the system during active events. The RapidDeploy Radius Mapping and RapidLocate capabilities were documented in a case study showing location-enrichment and tracking used in a successful kidnapping rescue, demonstrating the application in live emergency response.
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Sherman County United States | Government | 75 | $10M | United States | Motorola Solutions | RapidDeploy | Emergency Management | 2024 | n/a |
In 2024, Sherman County United States deployed RapidDeploy in its communications center to support Emergency Management, establishing geospatial mapping as a core capability for incident coordination. The implementation targeted Sherman County Communications telecommunicators and emergency management personnel, centralizing situational awareness for multi-vehicle incidents and multi-agency coordination within county operational workflows.
The deployment used RapidDeploy Radius Mapping and RapidLocate modules, configured to provide call location visualization, unit tracking, and NG911 mapping tools that surface caller position and incident geometry for dispatch screens. RapidDeploy Radius Mapping and RapidLocate were instrumented to present layered spatial data and to accelerate triage for on-scene resource allocation, aligning with common Emergency Management functional workflows.
Operational coverage included telecommunicators in the county communications center and coordination touchpoints with neighboring agencies, enabling cross-jurisdictional incident management. Vendor documentation and public accounts describe the tools supporting life saving coordination during the I-70 sandstorm incident in Kansas in 2025, demonstrating the application in a high-consequence multivehicle event.
Governance centered on revised incident coordination procedures and dispatcher workflows to consume mapping outputs and RapidLocate alerts, integrating these outputs into existing call handling and resource dispatch routines. Training and process adoption focused on situational awareness for telecommunicators and standardized use of RapidDeploy mapping capabilities during large scale incidents.
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Buyer Intent: Companies Evaluating RapidDeploy
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