List of Rave Alert Customers
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United States
Since 2010, our global team of researchers has been studying Rave Alert customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rave Alert for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rave Alert for Critical Event Management include: AstraZeneca US, a United States based Life Sciences organisation with 17535 employees and revenues of $17.74 billion, University of Central Florida, a United States based Education organisation with 13000 employees and revenues of $1.50 billion, Louisville Metro Government, a United States based Government organisation with 2500 employees and revenues of $800.0 million and many others.
Contact us if you need a completed and verified list of companies using Rave Alert, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AstraZeneca US | Life Sciences | 17535 | $17.7B | United States | Rave Mobile Safety | Rave Alert | Critical Event Management | 2017 | n/a |
In 2017 AstraZeneca US began a pilot of Rave Alert at its Gaithersburg campus, deploying the Rave Alert Critical Event Management solution to modernize corporate safety and emergency communications. After the 2017 pilot Rave Alert was rolled out campus-wide in 2018, covering a multi-building site and the campus security and incident response teams.
The implementation encompassed Rave Alert as the primary mass notification engine, complemented by Rave Collaborate to coordinate multi-agency response and AppArmor to digitize step-by-step incident playbooks and accelerate notification workflows. Configuration work focused on creating predefined incident playbooks, trigger-based notification templates, and automated escalation chains to support corporate security, facility operations, and emergency communications.
Operational coverage included corporate security, incident response, and campus stakeholders across the Gaithersburg site, with deployment spanning mobile and desktop alerting channels to reach on-site and remote personnel. Integrations are not specified in the source material, the architecture emphasized centralized event orchestration and distributed delivery to building-level populations consistent with Critical Event Management operations.
Governance changes formalized playbook ownership, centralized incident communications processes, and a phased pilot-to-rollout schedule beginning in 2017 and completing campus-wide in 2018. AstraZeneca US adopted Rave Collaborate and AppArmor to digitize incident playbooks and accelerate notifications, reducing checklist and notification times significantly.
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Louisville Metro Government | Government | 2500 | $800M | United States | Rave Mobile Safety | Rave Alert | Critical Event Management | 2015 | n/a |
In 2015 Louisville Metro Government selected Rave Alert to power its LENS Louisville Emergency Notification System for public safety and emergency management. The Rave Alert implementation was launched as LENS in 2016, provisioned to support both citywide mass notification and event-specific notifications tied to major public events.
Rave Alert configuration focused on mass notification capabilities and subscriber management, including SMS opt-in workflows and Derby-specific SMS opt-ins used for large events. As a Critical Event Management application the deployment emphasized event-triggered alerting, audience segmentation for targeted messaging, and managed opt-in campaigns to capture residents and visitors during high-attendance events.
Operational coverage included Louisville Metro public safety and emergency management functions, municipal event coordination, and citywide severe weather notification, and the Rave Alert instance integrated with Smart911 to leverage resident profile and location data for more precise reach. Governance and rollout followed a municipal program model with phased activation for major events and ongoing opt-in promotion, the solution supported improving targeted alerting during large-scale events and severe weather.
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University of Central Florida | Education | 13000 | $1.5B | United States | Rave Mobile Safety | Rave Alert | Critical Event Management | 2017 | n/a |
In 2017 University of Central Florida implemented Rave Alert in the Critical Event Management category as its campus mass-notification system. The deployment was selected and tested in 2017 to enable higher education emergency management to send targeted email and SMS messages to students, faculty, staff and contractors across its Orlando campuses. Rave Alert served as the central broadcast engine for campus safety communications and cohort-targeted alerts.
UCF configured Rave Alert to support segmented audience targeting, SMS opt-in messaging and bulk email notifications, aligning message templates and recipient cohorts with campus emergency procedures. The implementation emphasized rapid broadcast capability and streamlined notification workflows used by emergency management teams. Rave Alert demonstrated operational capacity during Hurricane Irma by delivering messages to approximately 76,000 to 78,000 users in about two minutes, improving lead time and situational awareness.
Operational scope covered Orlando campus populations including students, faculty, staff and contractors and centralized emergency notification under campus safety leadership. Governance changes included formalizing Rave Alert as the primary mass-notification tool and embedding the application into incident response protocols following selection and testing in 2017.
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