List of ReachLocal Live Chat Customers
Woodland Hills, 91367, CA,
United States
Since 2010, our global team of researchers has been studying ReachLocal Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ReachLocal Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ReachLocal Live Chat for Chatbots and Conversational AI include: Westchester Medical Center, a United States based Healthcare organisation with 12000 employees and revenues of $2.50 billion, Thorntons, a United States based Retail organisation with 4700 employees and revenues of $2.00 billion, A & A Contract Customs Brokers, a Canada based Distribution organisation with 3500 employees and revenues of $950.0 million, Next Kraftwerke Germany, a Germany based Utilities organisation with 341 employees and revenues of $740.0 million, Tiger Machinery Company LLC, a United States based Distribution organisation with 1500 employees and revenues of $696.0 million and many others.
Contact us if you need a completed and verified list of companies using ReachLocal Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ReachLocal Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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A & A Contract Customs Brokers | Distribution | 3500 | $950M | Canada | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2016 | n/a | In 2016, A & A Contract Customs Brokers deployed ReachLocal Live Chat on its public website. The ReachLocal Live Chat application, classified under Chatbots and Conversational AI, is used to provide real-time visitor engagement and web channel lead capture for the company. The implementation centers on an embedded website chat widget configured to handle live agent sessions, scripted responses, and basic visitor context capture. Configuration aligns with Chatbots and Conversational AI functional patterns, including automated greeting flows, message templates for contact initiation, and session handoff to human agents for complex inquiries. Operational scope is focused on the corporate web channel for customer engagement, supporting customer service and sales intake workflows across the companys Canadian footprint. Governance and operational ownership sit with internal web operations and customer service teams, who manage chat scripts, agent routing rules, and day to day monitoring of chat activity. | |
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A & M Manufacturing Co | Manufacturing | 10 | $1M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2022 | n/a | In 2022, A & M Manufacturing Co implemented ReachLocal Live Chat on its public website. The ReachLocal Live Chat deployment is categorized as Chatbots and Conversational AI and is positioned to support website-based customer engagement, inquiry handling, and basic lead capture for sales and support functions. The implementation uses an embedded chat widget provisioned through ReachLocal, configured with automated greetings, simple lead capture fields, and live agent transfer workflows consistent with Chatbots and Conversational AI functionality. Configuration scope covered site-level placement on key product and contact pages and lightweight administrative controls managed through the ReachLocal management interface, with no external system integrations specified. | |
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A Plus Hardwood Floors | Retail | 10 | $1M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2022 | n/a | A Plus Hardwood Floors deployed ReachLocal Live Chat in 2022 on its public website to enable real-time customer engagement and inbound lead capture. The implementation uses ReachLocal Live Chat as a website-embedded conversational layer within the Chatbots and Conversational AI category, providing a front-line channel for prospect inquiries and basic customer support workflows. Configuration was sized to match a small retail operator, with the ReachLocal Live Chat widget activated across the site, business hours routing, scripted responses and lead capture forms to collect contact details for follow up. Operational responsibility is managed internally by company staff, covering sales and customer service functions, with chat transcripts and activity logs used for manual follow up and lightweight governance of response processes. | |
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Transportation | 137 | $24M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2011 | n/a |
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Manufacturing | 20 | $2M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Banking and Financial Services | 220 | $20M | Brazil | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Automotive | 25 | $2M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Education | 10 | $1M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 1 | $1M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Construction and Real Estate | 30 | $3M | United States | ReachLocal | ReachLocal Live Chat | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating ReachLocal Live Chat
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