List of ReadyChat Customers
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United States
Since 2010, our global team of researchers has been studying ReadyChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ReadyChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ReadyChat for Chatbots and Conversational AI include: The Long & Foster Companies, Inc., a United States based Construction and Real Estate organisation with 11500 employees and revenues of $3.00 billion, Windermere Services Company, a United States based Construction and Real Estate organisation with 7000 employees and revenues of $1.00 billion, McGraw Davisson Stewart, a United States based Construction and Real Estate organisation with 550 employees and revenues of $944.0 million, Redwood Adventure, a United States based Construction and Real Estate organisation with 600 employees and revenues of $173.0 million, PARKS, a United States based Construction and Real Estate organisation with 550 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using ReadyChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ReadyChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1St Forss Realty Group | Construction and Real Estate | 10 | $1M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, 1St Forss Realty Group deployed ReadyChat as a website-embedded conversational widget. The ReadyChat implementation places ReadyChat in the Chatbots and Conversational AI category and delivers customer-facing live chat, automated messaging, and lead capture directly on the company website.
Configuration is focused on lightweight conversational scripts, inbound lead qualification, and routing to brokerage staff, consistent with Chatbots and Conversational AI workflows for small real estate teams. The deployment impacts front-office business functions including sales and marketing, and administrative controls and conversation script updates are managed within the small internal team given the company's size, with operation scoped to the company website.
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Allstate Insurance Ron Gilliland | Insurance | 10 | $1M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Allstate Insurance Ron Gilliland implemented ReadyChat on its public website to provide real-time conversational support to visitors. ReadyChat is a Chatbots and Conversational AI application embedded as a site chat widget to capture leads and triage customer inquiries.
The deployment leverages ReadyChat conversational flows and automated response capabilities to handle initial policy questions, appointment requests and basic prospect qualification, with provisions for live agent handoff when escalations are required. Operational scope is customer-facing, centered on the Allstate Insurance Ron Gilliland website and supporting small business sales and service functions for the ten person firm. Governance is oriented to lightweight configuration and workflow tuning by site administrators, focusing on chat script management, session routing and transcript review rather than formal enterprise program structures.
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Amy Kite | Construction and Real Estate | 10 | $1M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
In 2016 Amy Kite implemented ReadyChat on its public website, deploying a browser-based chat widget to enable real-time visitor engagement. ReadyChat is used as a Chatbots and Conversational AI solution to handle initial inquiry triage, surface contact information, and present scripted conversational flows to prospective clients on the site.
The implementation emphasizes front-end conversational routing, automated greetings, lead capture forms, and escalation paths to human responders, aligning with sales and client intake functions for the construction and real estate business. Given the company size, configuration and day-to-day message handling are managed by internal staff, with governance focused on maintaining scripted templates, response guidelines, and exporting chat transcripts for follow-up and process refinement.
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Baer & McIntosh Real Estate | Construction and Real Estate | 11 | $2M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Baer & McIntosh Real Estate implemented ReadyChat on their public website as a Chatbots and Conversational AI solution. The deployment is implemented as a visitor-facing web chat widget embedded in the site source, consistent with a lightweight cloud delivered conversational interface for a small firm profile of 11 employees. The implementation situates ReadyChat as the primary on-site conversational touchpoint for prospective buyers and inquiries on baerhomes.com.
ReadyChat was configured to provide standard Chatbots and Conversational AI capabilities including automated greeting messages, scripted conversation flows, lead capture forms, and live chat escalation to human agents. The technical footprint reflects typical client-side widget deployment, with a JavaScript snippet embedding, session context persistence for ongoing conversations, and template-driven response management to maintain consistent messaging.
Operational scope targets front-office functions, principally sales and marketing, for on-site lead qualification and initial customer engagement. Governance emphasis centers on chat ownership, agent handoff procedures, and template governance to standardize responses and enforce response SLAs. The account-level implementation of ReadyChat on the Baer & McIntosh Real Estate website aligns application, Chatbots and Conversational AI category, and business function around conversational lead capture and live escalation workflows.
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Bhhs Select Properties | Construction and Real Estate | 10 | $1M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Bhhs Select Properties implemented ReadyChat on its public website. The deployment uses ReadyChat as a Chatbots and Conversational AI application to provide front-line web engagement for the small United States real estate brokerage with approximately 10 employees.
ReadyChat was configured as an embedded web chat widget delivering proactive greetings and real-time messaging, with lead capture workflows and a library of canned responses to support property inquiries and appointment scheduling. The implementation included session-level analytics and an agent-facing message routing approach common to Chatbots and Conversational AI solutions, enabling brokerage staff to monitor conversations and follow up on captured leads.
Operational scope was website-centric, focused on customer engagement and lead capture for listings and buyer inquiries, and managed by the brokerage office staff. Governance relied on internal staff assignment and standardized response templates to maintain consistency in client interactions and to operationalize chat handling within existing sales and customer service workflows.
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Construction and Real Estate | 62 | $6M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
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Banking and Financial Services | 45 | $4M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
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Insurance | 20 | $2M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
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Construction and Real Estate | 10 | $1M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 60 | $8M | United States | OutboundEngine | ReadyChat | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating ReadyChat
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