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List of Recall Masters Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cardenas BMW Automotive 85 $65M United States Recall Masters Recall Masters Automotive Dealership CRM 2019 n/a
In 2019, Cardenas BMW deployed Recall Masters as its Automotive Dealership CRM and embedded the Recall Masters application on the dealership website to expose customer-facing recall lookup and contact capture. The implementation positions Recall Masters as the primary recall management layer for the dealership, linked to web-based recall discovery workflows and internal customer records used by service staff. The deployment emphasizes recall campaign management, VIN-based recall identification, automated customer notifications, and appointment scheduling workflows typical of an Automotive Dealership CRM. The system is operated by service and sales teams at the dealership, with administrative controls for message templates, notification cadence, and follow-up task assignments to service advisors, and the web integration routes inbound recall inquiries directly into the Recall Masters application for case creation and outreach orchestration.
Coliseum Lexus Automotive 10 $1M United States Recall Masters Recall Masters Automotive Dealership CRM 2019 n/a
In 2019 Coliseum Lexus implemented Recall Masters and deployed the Recall Masters Automotive Dealership CRM to centralize recall communications and the vendor R+ retention offering. The engagement was executed in the United States as a CRM and recall communications initiative, and it is described in Recall Masters Dealer 20 Group case study materials as pairing recall resolution with retention campaigns. The implementation focused on recall resolution workflows and retention campaign orchestration, using Recall Masters recall communications and R+ retention capabilities to identify affected Lexus owners, sequence outreach, and follow up to convert recall contacts into service appointments. Configuration aligned CRM contact records with recall status, automated outbound communications for dangerous recalls, and structured retention campaign frames to reengage customers after recall resolution. Operational coverage targeted dealership service and customer retention functions, with the program supporting ongoing service retention and owner trust building for Lexus owners. Governance emphasized combining safety-focused recall remediation with commercial retention cadence, embedding recall response procedures into service appointment workflows and CRM follow up. According to the vendor case study Coliseum Lexus used Recall Masters to resolve dangerous recalls and build trust with owners, the engagement drove new customer connections and improved retention while supporting long term service retention.
Fontana Mazda Automotive 25 $40M United States Recall Masters Recall Masters Automotive Dealership CRM 2021 n/a
In 2021, Fontana Mazda deployed Recall Masters. Recall Masters is an Automotive Dealership CRM integrated directly into Fontana Mazda's public website to surface recall notices and capture customer responses through a web-embedded recall interface. The implementation follows a vendor hosted SaaS deployment pattern with a dealer facing console and a customer facing widget on the website. Functional capabilities implemented align with Automotive Dealership CRM patterns and include recall notification workflows, VIN driven vehicle lookup, campaign management for targeted outreach, and contact record linkage to route responses into dealer processes. Operational scope centers on customer facing channels and internal service and sales workflows, with the website integration serving as the primary touchpoint for vehicle owners. Governance and process control are oriented around dealership service management and contact center procedures, with configuration held at the dealership level to manage message cadence, opt in handling, and routing of customer responses into appointment and service workflows.
Lehmer's Concord Buick GMC Automotive 30 $3M United States Recall Masters Recall Masters Automotive Dealership CRM 2019 n/a
In 2019 Lehmer's Concord Buick GMC implemented Recall Masters within its Automotive Dealership CRM footprint. The deployment emphasized U.S. CRM and recall communications aimed at driving service-department traffic and increasing customer-pay repairs. The implementation used Recall Masters recall management and R+ retention services, configuring automated recall outreach workflows, multi-channel communications and appointment-driving messaging tied to dealership CRM records. Functional capabilities implemented included recall identification and notification, retention campaign sequencing, and CRM-driven scheduling workflows to convert outreach into service-lane visits. Operational scope was focused on the dealership service department in the United States, with recall campaigns managed as part of service operations and CRM communications. According to the vendor case study testimonial the implementation quickly produced a measurable boost to the service lane and customer-pay work, with Recall Masters serving as the active recall and retention engine for ongoing outreach.
Star Long Island City Retail 1 $1M United States Recall Masters Recall Masters Automotive Dealership CRM 2020 n/a
In 2020, Star Long Island City deployed Recall Masters as its Automotive Dealership CRM and embedded Recall Masters on its public website. The implementation focuses on recall management and customer outreach capabilities common to Automotive Dealership CRM systems, including recall tracking, automated customer notifications, and a centralized contact record for vehicle owners. The Recall Masters instance is surfaced through web integration to capture customer contact details and present active recall notices to site visitors, aligning the application with service scheduling and after-sales communication workflows. Operational scope is lightweight and concentrated on front-line service and customer communications for a single-location retail operation, with governance and configuration managed in the website context to support notification orchestration and contact data capture. Star Long Island City, Recall Masters, Automotive Dealership CRM supports customer outreach and service functions through a web-embedded CRM linked to public site interactions.
Automotive 54 $200M United States Recall Masters Recall Masters Automotive Dealership CRM 2016 n/a
Automotive 60 $30M United States Recall Masters Recall Masters Automotive Dealership CRM 2020 n/a
Automotive 35 $20M United States Recall Masters Recall Masters Automotive Dealership CRM 2022 n/a
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FAQ - APPS RUN THE WORLD Recall Masters Coverage

Recall Masters is a Automotive Dealership CRM solution from Recall Masters.

Companies worldwide use Recall Masters, from small firms to large enterprises across 21+ industries.

Organizations such as Sullivan Brothers Toyota, Cardenas BMW, Fontana Mazda, Swickard Honda and Toyota of Clovis are recorded users of Recall Masters for Automotive Dealership CRM.

Companies using Recall Masters are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using Recall Masters are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Recall Masters across Americas, EMEA, and APAC.

Companies using Recall Masters range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Recall Masters include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Recall Masters customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Automotive Dealership CRM.