List of Recall Masters Customers
Danville, 94526-4338, CA,
United States
Since 2010, our global team of researchers has been studying Recall Masters customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Recall Masters for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Recall Masters for Automotive Dealership CRM include: Sullivan Brothers Toyota, a United States based Automotive organisation with 54 employees and revenues of $200.0 million, Cardenas BMW, a United States based Automotive organisation with 85 employees and revenues of $65.0 million, Fontana Mazda, a United States based Automotive organisation with 25 employees and revenues of $40.0 million, Swickard Honda, a United States based Automotive organisation with 60 employees and revenues of $30.0 million, Toyota of Clovis, a United States based Automotive organisation with 35 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Recall Masters, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Recall Masters customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardenas BMW | Automotive | 85 | $65M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2019 | n/a |
In 2019, Cardenas BMW deployed Recall Masters as its Automotive Dealership CRM and embedded the Recall Masters application on the dealership website to expose customer-facing recall lookup and contact capture. The implementation positions Recall Masters as the primary recall management layer for the dealership, linked to web-based recall discovery workflows and internal customer records used by service staff.
The deployment emphasizes recall campaign management, VIN-based recall identification, automated customer notifications, and appointment scheduling workflows typical of an Automotive Dealership CRM. The system is operated by service and sales teams at the dealership, with administrative controls for message templates, notification cadence, and follow-up task assignments to service advisors, and the web integration routes inbound recall inquiries directly into the Recall Masters application for case creation and outreach orchestration.
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Coliseum Lexus | Automotive | 10 | $1M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2019 | n/a |
In 2019 Coliseum Lexus implemented Recall Masters and deployed the Recall Masters Automotive Dealership CRM to centralize recall communications and the vendor R+ retention offering. The engagement was executed in the United States as a CRM and recall communications initiative, and it is described in Recall Masters Dealer 20 Group case study materials as pairing recall resolution with retention campaigns.
The implementation focused on recall resolution workflows and retention campaign orchestration, using Recall Masters recall communications and R+ retention capabilities to identify affected Lexus owners, sequence outreach, and follow up to convert recall contacts into service appointments. Configuration aligned CRM contact records with recall status, automated outbound communications for dangerous recalls, and structured retention campaign frames to reengage customers after recall resolution.
Operational coverage targeted dealership service and customer retention functions, with the program supporting ongoing service retention and owner trust building for Lexus owners. Governance emphasized combining safety-focused recall remediation with commercial retention cadence, embedding recall response procedures into service appointment workflows and CRM follow up.
According to the vendor case study Coliseum Lexus used Recall Masters to resolve dangerous recalls and build trust with owners, the engagement drove new customer connections and improved retention while supporting long term service retention.
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Fontana Mazda | Automotive | 25 | $40M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2021 | n/a |
In 2021, Fontana Mazda deployed Recall Masters. Recall Masters is an Automotive Dealership CRM integrated directly into Fontana Mazda's public website to surface recall notices and capture customer responses through a web-embedded recall interface.
The implementation follows a vendor hosted SaaS deployment pattern with a dealer facing console and a customer facing widget on the website. Functional capabilities implemented align with Automotive Dealership CRM patterns and include recall notification workflows, VIN driven vehicle lookup, campaign management for targeted outreach, and contact record linkage to route responses into dealer processes.
Operational scope centers on customer facing channels and internal service and sales workflows, with the website integration serving as the primary touchpoint for vehicle owners. Governance and process control are oriented around dealership service management and contact center procedures, with configuration held at the dealership level to manage message cadence, opt in handling, and routing of customer responses into appointment and service workflows.
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Automotive | 30 | $3M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2019 | n/a |
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Retail | 1 | $1M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2020 | n/a |
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Automotive | 54 | $200M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2016 | n/a |
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Automotive | 60 | $30M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2020 | n/a |
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Automotive | 35 | $20M | United States | Recall Masters | Recall Masters | Automotive Dealership CRM | 2022 | n/a |
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Buyer Intent: Companies Evaluating Recall Masters
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