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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Redfin Agent Tools Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Redfin Construction and Real Estate 5572 $2.3B United States Redfin Redfin Agent Tools CRM 2010 n/a
In 2010, Redfin deployed Redfin Agent Tools as its CRM and transaction-management platform across the United States. The implementation is an internal deployment used by Redfin employee agents and is integrated directly with Redfin.com to route consumer interactions into the platform. Redfin Agent Tools combines lead capture, comparative market analysis preparation, offer management, and customer follow up in a single CRM and transaction-management workflow. The system captures leads automatically from Redfin.com, generates CMAs for agent use, tracks offer lifecycle events, and sequences post-contact follow up for transaction continuity. Operational coverage spans Redfin agent teams across the United States, supporting sales, listing management, and transaction coordination functions. Integration with Redfin.com provides the primary consumer touchpoint, funneling inbound leads and listing data into Redfin Agent Tools to maintain a unified agent-facing record. Governance is centralized within Redfin for employee agent use, aligning agent workflows to platform-driven processes for offers, disclosures, and client follow up. Redfin reports automated lead capture and credits the Redfin Agent Tools CRM for agents averaging materially higher productivity versus traditional brokerages.
REMAX Construction and Real Estate 639 $330M United States Redfin Redfin Agent Tools CRM 2019 n/a
In 2019 RE/MAX entered an exclusive referral alliance with Redfin that routed referrals generated on Redfin's listing platform to participating RE/MAX agents in the United States and Canada. As part of that alliance RE/MAX integrated Redfin Agent Tools, a CRM, to give partner agents access to Redfin referral flows and related lead handling within the Agent Tools environment. It is inferred from the announcement that portions of Redfin Agent Tools were provisioned for referral management and partner onboarding workflows for RE/MAX agents. The implementation emphasis centered on referral management and lead intake capabilities inside Redfin Agent Tools, including contact and lead capture, referral tracking, lead routing, and agent onboarding workflow configuration. Typical CRM functional terminology aligns with this configuration, including lead assignment rules, referral status tracking, and centralized contact records to support brokerage and agent follow up. Redfin Agent Tools is described as the system used to streamline how referrals are received and managed by partner agents. Operational coverage was explicitly limited to participating RE/MAX agents in the United States and Canada, with the Redfin listing platform supplying referral and lead flow into Redfin Agent Tools. Business functions impacted included agent-level sales activity, referral management operations, and onboarding processes for new partner agents. No system integrator was specified in public disclosures, and the implementation is framed as a partner access arrangement rather than an enterprise wide platform rollout. Governance and process changes focused on standardizing referral intake and streamlining onboarding for partner agents, the press release stated that the agreement increased referral access and improved onboarding efficiency for participating agents. Operational controls likely included partner access provisioning and referral eligibility checks within Redfin Agent Tools, consistent with CRM based referral programs. The narrative centers on RE/MAX using Redfin Agent Tools, a CRM, to operationalize referral distribution and onboarding for its participating agent population.
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FAQ - APPS RUN THE WORLD Redfin Agent Tools Coverage

Redfin Agent Tools is a CRM solution from Redfin.

Companies worldwide use Redfin Agent Tools, from small firms to large enterprises across 21+ industries.

Organizations such as Redfin and REMAX are recorded users of Redfin Agent Tools for CRM.

Companies using Redfin Agent Tools are most concentrated in Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Redfin Agent Tools are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Redfin Agent Tools across Americas, EMEA, and APAC.

Companies using Redfin Agent Tools range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of Redfin Agent Tools include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Redfin Agent Tools customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.