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List of ReedGroup LeavePro Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Amazon Retail 1578000 $638.0B United States ReedGroup ReedGroup LeavePro Absence and Leave Management 2019 n/a
In 2019, Amazon outsourced family and medical leave and absence administration to ReedGroup LeavePro. The deployment used ReedGroup LeavePro as the external Absence and Leave Management platform to intake high volume hourly worker leave requests, administer FMLA and other statutory leave workflows, and manage case adjudication and leave tracking for Amazon’s HR absence-management function in the United States. Configuration emphasized high volume claims routing, case management queues, and reporting workflows to support daily absence operations, with ReedGroup LeavePro serving as the central application for leave intake and adjudication. Operationally the engagement covered Amazon’s United States hourly workforce, with ReedGroup LeavePro handling day to day case handling and employer communications. Media reporting documents operational strain on the outsourced administration during the COVID 19 surge that produced public service issues. Amazon brought leave administration back in house in early 2020, shifting governance and operational ownership of absence case management to internal HR teams. The public outcome recorded was service disruptions under the outsourced model and a reversion of leave management to Amazon in early 2020.
Goodyear Manufacturing 68000 $18.9B United States ReedGroup ReedGroup LeavePro Absence and Leave Management 2016 n/a
In 2016, Goodyear implemented ReedGroup LeavePro. The ReedGroup LeavePro deployment sits in the Absence and Leave Management category and was configured to centralize FMLA and statutory leave administration for a defined business population. The implementation focused on functional modules for leave case management, certification tracking, eligibility determination, reporting and audit workflows, and payroll coding interfaces. ReedGroup LeavePro was used to administer FMLA and other leaves of absence, and to generate regular reporting and audit outputs used by HR and compliance teams. Operational integration included direct data exchange and reconciliation with Workday and Kronos, with LeavePro serving as the operational leave ledger while Workday and Kronos retained time and payroll master records. The deployment covered administration for approximately 7,000 salaried and hourly employees within the assigned business group across 42 states, impacting HR operations, payroll processing, workers compensation coordination, and frontline management workflows. Governance and process controls were established with a designated leave management point of contact responsible for employee and manager communications, and collaboration with HR Business Partners, Workers Compensation Partners, and a labor attorney to ensure legal compliance of leave documentation and procedures. The team maintained integrated absence and time records across LeavePro, Workday and Kronos, and supported audit, reporting, and training activities for sustained operational compliance.
Guardian Life Insurance Insurance 10000 $13.5B United States ReedGroup ReedGroup LeavePro Absence and Leave Management 2020 n/a
In 2020 Guardian Life Insurance implemented ReedGroup LeavePro as the absence tracking component for its Guardian Absence Solutions, with design beginning in 2019 and implementation work occurring in 2020. This Absence and Leave Management deployment targeted HR and absence administration across the United States and moved to production with a go live in March 2021. The implementation configured ReedGroup LeavePro as the core absence and leave administration engine, supporting absence tracking, case management, entitlement calculation, and coordination of compensation replacement workflows. ReedGroup LeavePro was used to centralize leave intake and visibility, and to standardize absence processing rules and employee communications consistent with Absence and Leave Management functional patterns. Technically the deployment integrated ReedGroup LeavePro via microservices with the EIS suite to create a unified absence and compensation replacement solution, enabling real time handoffs between absence records and compensation replacement orchestration. Operational coverage included HR absence administration and benefits case handling, with system-to-system integration points focused on orchestration and data synchronization across the EIS suite and ReedGroup LeavePro. Governance and rollout followed a phased design and implementation timeline, aligning the Guardian Absence Solutions program to centralized absence governance and standardized workflows. Post go live the program reported improved compliance controls and a unified employee experience for leave management, reflecting both the system consolidation and the microservices integration approach.
Virginia Retirement System Banking and Financial Services 500 $80M United States ReedGroup ReedGroup LeavePro Absence and Leave Management 2018 n/a
In 2018, the Virginia Retirement System implemented ReedGroup LeavePro. ReedGroup LeavePro serves as an Absence and Leave Management application providing an employee-facing LeavePro self-service portal for managing leaves and disability claims under the Virginia Sickness and Disability Program in the Commonwealth of Virginia, USA. The deployment emphasizes standard Absence and Leave Management capabilities, including employee self-service leave request intake, disability claim intake and documentation upload, case management workflows for claims adjudication, and automated notifications to claimants and HR staff. Configuration focused on benefits administration rules and eligibility workflows consistent with public sector disability programs, and the ReedGroup LeavePro instance supports centralized case tracking and audit trails for benefit administrators. Operational coverage encompassed VRS employees and program participants within the Commonwealth, with the application positioned as an HR and benefits disability and absence solution. ReedGroup acted as the third party administrator for the Virginia Sickness and Disability Program, and VRS benefit administrators coordinated with the TPA to manage claims intake, case processing, and participant communications. Governance for the implementation retained TPA-led adjudication and VRS oversight of program rules and participant access, with employee access provisioned through the ReedGroup LeavePro portal. Public communications note that the vendor remained the program TPA through ReedGroup’s acquisition by Alight in 2022 to 2023, preserving continuity of third party administration.
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FAQ - APPS RUN THE WORLD ReedGroup LeavePro Coverage

ReedGroup LeavePro is a Absence and Leave Management solution from ReedGroup.

Companies worldwide use ReedGroup LeavePro, from small firms to large enterprises across 21+ industries.

Organizations such as Amazon, Goodyear, Guardian Life Insurance and Virginia Retirement System are recorded users of ReedGroup LeavePro for Absence and Leave Management.

Companies using ReedGroup LeavePro are most concentrated in Retail, Manufacturing and Insurance, with adoption spanning over 21 industries.

Companies using ReedGroup LeavePro are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ReedGroup LeavePro across Americas, EMEA, and APAC.

Companies using ReedGroup LeavePro range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 50%.

Customers of ReedGroup LeavePro include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ReedGroup LeavePro customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Absence and Leave Management.