List of relayr IoT Platform Customers
Relayr
Bergmannstrasse 102/103,
Berlin, 10961,
Germany
Berlin, 10961,
Germany
49 30 2084-7375
Professional Services
150
$15M
Since 2010, our global team of researchers has been studying relayr IoT Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased relayr IoT Platform for IoT Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using relayr IoT Platform for IoT Platform include: TRUMPF, a Germany based Manufacturing organisation with 18500 employees and revenues of $5.79 billion, Flanders, a United States based Manufacturing organisation with 1000 employees and revenues of $120.0 million, Heco Industrial Service Groups, a United States based Manufacturing organisation with 120 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using relayr IoT Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Flanders | Manufacturing | 1000 | $120M | United States | Relayr, a Munich Re Company | relayr IoT Platform | IoT Platform | 2020 | n/a |
In 2020, Flanders deployed the relayr IoT Platform from Relayr, a Munich Re Company, to operationalize predictive maintenance and machine performance monitoring for electric rotating machinery. The relayr IoT Platform, an IoT Platform, was introduced to capture machine telemetry and deliver AI-driven condition monitoring that supports Flanders’ service offerings to mining and heavy industrial customers.
The implementation focused on edge-to-cloud telemetry ingestion, sensor-level instrumentation, AI-based analytics for anomaly detection and remaining useful life estimation, and operator-facing dashboards and alerting workflows. Functional modules implemented include predictive maintenance algorithms, continuous condition monitoring, automated alerting, and digital service provisioning that enable pay-per-use and guaranteed uptime commercial structures.
Deployment combined Flanders’ motor engineering expertise with relayr’s platform algorithms to package ongoing digital services that surface insights into critical failures and efficiency levels. Operational scope centered on aligning engineering, service, and operations functions to increase machine predictability and asset performance, with monitoring and diagnostics embedded into customer operator workflows.
Governance and process changes accompanied the rollout to support service model productization and remote monitoring operations using the relayr IoT Platform. Documented outcomes from the engagement include reduced unexpected downtime, improved asset performance, ongoing insights for operators, and the ability to offer guaranteed uptime and pay-per-use models that can lower capital expenditure exposure.
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Heco Industrial Service Groups | Manufacturing | 120 | $30M | United States | Relayr, a Munich Re Company | relayr IoT Platform | IoT Platform | 2021 | n/a |
In 2021, HECO Industrial Service Groups deployed the relayr IoT Platform to power its Apollo product line. The relayr IoT Platform implementation used relayr’s Skyler solution to establish continuous remote condition based monitoring and telemetry ingestion across HECO’s electric motor service operations, aligning with the IoT Platform category.
Apollo was implemented as a suite of functional capabilities centered on four explicit value drivers. The deployment instantiated Asset Health Monitoring for continuous remote condition based monitoring and active alerting of industrial assets. It included Asset Inspection and Reporting to deliver detailed inspection data, structured analysis, and comprehensive reports for field and account teams. The implementation embedded HECO Service and Domain Expertise as an operational services layer covering repair, replacement, field service, predictive maintenance, and equipment management, and introduced a Performance Guarantee capability that leverages proactive, data driven maintenance alerts to support warrantable asset performance commitments.
Technical and operational integration focused on instrumenting electric motor systems and feeding Skyler telemetry into HECO’s inspection and service workflows, enabling inspection driven reporting and alerts to reach field technicians and service coordinators. The operational scope targeted HECO’s electric motor and industrial service business lines and customer installations rather than enterprise back office functions, using the relayr IoT Platform to centralize condition data and inspection records.
Governance and roadmap elements emphasized outcomes based productization, with Apollo positioned as HECO’s first outcomes based product line and a foundation for expanded capabilities. HECO and relayr signaled plans to extend Apollo beyond condition monitoring to include verified ROI and warrantable asset performance, and the solution was articulated to reduce unplanned downtime, reduce maintenance and repair costs, and optimize production levels as stated by HECO leadership.
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TRUMPF | Manufacturing | 18500 | $5.8B | Germany | Relayr, a Munich Re Company | relayr IoT Platform | IoT Platform | 2019 | n/a |
In 2019 TRUMPF implemented the relayr IoT Platform as the IIoT backbone for a Pay-per-Part Equipment-as-a-Service offering developed in partnership with Munich Re, the program structured around on-site access to TRUMPF’s TruLaser Center 7030. The relayr IoT Platform, classified as IoT Platform, supplies secure edge-processing and centralized data management to instrument the full process from drawing to sorted part and to enable usage-based billing for finished sheet metal parts.
The implementation emphasized purpose-built IIoT capabilities including secure edge-processing, device telemetry ingestion, edge analytics, and persistent data management to support continuous optimization of machine workflows. relayr IoT Platform was configured to collect machine and process signals, orchestrate edge-to-cloud data flows, and surface operational telemetry that supports remote monitoring and automated condition-driven service processes.
Technically the deployment combined on-site edge units co-located with the TruLaser Center 7030 and connected data services for centralized analytics and operations management, enabling TRUMPF to instrument the machine, the associated storage system, and service components. Integration points documented in the offering include machine-level telemetry from the TruLaser Center 7030, on-site storage handling, and service orchestration for equipment maintenance, while Munich Re’s planned performance guarantee was embedded into the commercial model to address downtime exposure.
Operational scope covered production and service functions at customer sites where the TruLaser Center 7030 is made available as part of the pay-per-part service, and governance changes aligned commercial contracting, service delivery, and maintenance workflows with outcome-based SLAs. The program bundled TRUMPF production know-how, on-site automation, and relayr’s IIoT operations tooling to reframe maintenance and service governance around usage metrics rather than capital ownership.
Explicit outcomes included enabling more flexible production processes and a faster response to market changes by offering machines on a pay-per-part basis, and providing customers an alternative to machine purchase that increases production capacity without large upfront investment. The model also included Munich Re’s planned performance guarantee to insure industrial customers against the financial impact of potential production downtime.
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FAQ - APPS RUN THE WORLD relayr IoT Platform Coverage
relayr IoT Platform is a IoT Platform solution from Relayr, a Munich Re Company.
Companies worldwide use relayr IoT Platform, from small firms to large enterprises across 21+ industries.
Organizations such as TRUMPF, Flanders and Heco Industrial Service Groups are recorded users of
relayr IoT Platform for IoT Platform.
Companies using relayr IoT Platform are most concentrated in Manufacturing, with adoption spanning over 21 industries.
Companies using relayr IoT Platform are most concentrated in Germany and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of relayr IoT Platform across Americas, EMEA, and APAC.
Companies using relayr IoT Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.
Customers of relayr IoT Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified relayr IoT Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IoT Platform.