List of RELEX-GPT Customers
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Since 2010, our global team of researchers has been studying RELEX-GPT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RELEX-GPT for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RELEX-GPT for Generative AI Platforms include: Marks & Spencer_x000D_, a United Kingdom based Retail organisation with 64000 employees and revenues of $18.10 billion, dm-drogerie markt, a Germany based Retail organisation with 79745 employees and revenues of $14.79 billion, Fortnum & Mason, a United Kingdom based Retail organisation with 1021 employees and revenues of $265.0 million and many others.
Contact us if you need a completed and verified list of companies using RELEX-GPT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RELEX-GPT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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dm-drogerie markt | Retail | 79745 | $14.8B | Germany | RELEX Solutions | RELEX-GPT | Generative AI Platforms | 2024 | n/a |
In 2024 dm-drogerie markt expanded its use of RELEX Solutions by deploying RELEX-GPT, categorized as Generative AI Platforms, to advance forecasting and replenishment across 12 European countries, with the stated objectives of boosting product availability and lowering logistics costs. The rollout extends RELEX footprint beyond baseline demand planning into generative-assisted forecast generation and replenishment orchestration for multi-country assortment management.
The implementation centers on RELEX forecasting and assortment modules, combined with RELEX-GPT to automate forecast creation, scenario-driven demand planning, and replenishment cadence. Functional capabilities implemented include advanced demand sensing, assortment configuration support, automated replenishment recommendations, and inventory optimization workflows aligned to store and distribution center needs.
Operational coverage spans twelve European markets, bringing merchandising, supply chain, inventory management, and logistics teams into a unified planning environment using RELEX-GPT within the RELEX platform. Integrations remain internal to the RELEX suite, enabling consistent master data use across stores and distribution centers and supporting cross-border assortment rules and replenishment parameters.
Governance was structured to centralize planning standards while enabling country-level assortment configuration and operational adjustments, aligning process owners in merchandising and supply chain to the new forecasting and replenishment workflows. The initiative is positioned to improve product availability and reduce logistics costs as its primary outcomes, reflecting a supply chain and merchandising transformation driven by Generative AI Platforms capabilities in RELEX-GPT.
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Fortnum & Mason | Retail | 1021 | $265M | United Kingdom | RELEX Solutions | RELEX-GPT | Generative AI Platforms | 2024 | Demandtex |
In 2024 Fortnum & Mason implemented RELEX-GPT as part of a broader RELEX Solutions deployment for forecasting and replenishment. RELEX-GPT, a Generative AI Platforms application now known as Rebot, is positioned to augment forecasting and replenishment workflows to optimize inventory across the retailer's UK stores.
The deployment emphasizes demand forecasting, automated replenishment and inventory optimization capabilities within the RELEX platform. RELEX-GPT is applied to generate planner-facing outputs and decision support artifacts typical of Generative AI Platforms, accelerating scenario exploration and automating order suggestion workflows to support shelf-level availability planning and waste reduction.
RELEX-GPT is provisioned through Fortnum & Mason's RELEX implementation and integrated into existing forecasting and replenishment workflows across the UK store network, impacting merchandising, supply chain planning and store operations. Demandtex served as the system integrator on the engagement and supported technical deployment and configuration.
Operational governance is anchored in merchandising and supply chain teams, with Demandtex assisting rollout and change management. The stated objectives of the RELEX-GPT deployment are to optimize inventory, reduce waste and improve product availability.
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Marks & Spencer_x000D_ | Retail | 64000 | $18.1B | United Kingdom | RELEX Solutions | RELEX-GPT | Generative AI Platforms | 2021 | n/a |
In 2021, Marks & Spencer began implementing RELEX in March 2021 to modernize forecasting, ordering and allocation for M&S Food across 1,050 stores and 13 distribution centres in the United Kingdom and Ireland. The program targeted supply chain and inventory planning business functions, centralizing demand forecast generation and replenishment processes under the RELEX solution and aiming to improve forecast accuracy and reduce food waste.
The deployment concentrated on forecasting, ordering and allocation management modules, aligning demand planning, store level replenishment and allocation rules to distribution centres. Configuration work focused on embedding automated replenishment workflows and rule based allocation logic into operational ordering cycles, consistent with retail planning and supply chain orchestration capabilities.
RELEX-GPT, the vendor RELEX Solutions generative assistant in the Generative AI Platforms category, was rolled out to customers from mid 2023, and access to RELEX-GPT by M&S Food is inferred based on that vendor rollout. If adopted by M&S Food, RELEX-GPT would sit alongside the established RELEX forecasting and allocation workflows to provide generative query support, narrative forecast explanations and scenario generation for planners, while governance and rollout remained tied to the original 2021 implementation scope for stores and distribution centres.
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