List of RepuGen Broadcast Messenger Customers
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Since 2010, our global team of researchers has been studying RepuGen Broadcast Messenger customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RepuGen Broadcast Messenger for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RepuGen Broadcast Messenger for Customer Engagement include: Memorial Health Services, a United States based Healthcare organisation with 14000 employees and revenues of $2.52 billion, Golden State Dermatology, a United States based Healthcare organisation with 475 employees and revenues of $120.0 million, All Pediatrics, a United States based Healthcare organisation with 45 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using RepuGen Broadcast Messenger, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RepuGen Broadcast Messenger customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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All Pediatrics | Healthcare | 45 | $8M | United States | RepuGen | RepuGen Broadcast Messenger | Customer Engagement | 2019 | n/a |
In 2019, All Pediatrics deployed RepuGen Broadcast Messenger to automate patient feedback collection and online review generation as part of patient engagement and CRM. The deployment targeted outpatient patient experience workflows at All Pediatrics in Virginia and aligned with Customer Engagement priorities for patient outreach and review solicitation. RepuGen Broadcast Messenger usage is inferred from vendor marketing materials that list All Pediatrics among Broadcast Messenger clients.
Functional implementation emphasized automated review solicitation and feedback capture capabilities typical of broadcast messaging platforms, embedding these workflows into front-desk and patient relations processes. RepuGen reported a 637% increase in reviews and a rise in average star rating from 3.3 to 4.4 following the implementation, indicating uplift in online reputation metrics tied to the RepuGen Broadcast Messenger deployment.
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Golden State Dermatology | Healthcare | 475 | $120M | United States | RepuGen | RepuGen Broadcast Messenger | Customer Engagement | 2019 | n/a |
In 2019, Golden State Dermatology implemented RepuGen Broadcast Messenger to automate review requests and monitor patient sentiment as part of patient engagement and marketing. The deployment targeted Customer Engagement workflows to centralize patient feedback collection and public review generation.
The RepuGen Broadcast Messenger implementation configured automated review request campaigns, templated messaging sequences, and sentiment monitoring dashboards to track patient responses across channels. Implementation used campaign scheduling, message personalization and reporting modules to support continuous monitoring of review volume and average rating trends.
Operational ownership was aligned with patient engagement and marketing teams, shifting manual review solicitation to automated campaign orchestration. Governance introduced routine review of sentiment dashboards and a defined process for routing and responding to negative feedback through clinical office workflows.
RepuGen reported a 482% increase in reviews and an improvement in average rating from 4.0 to 4.7 after Golden State Dermatology began using RepuGen Broadcast Messenger. These reported outcomes reflect increased review volume and higher average ratings tied to the Customer Engagement implementation.
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Memorial Health Services | Healthcare | 14000 | $2.5B | United States | RepuGen | RepuGen Broadcast Messenger | Customer Engagement | 2017 | n/a |
In 2017 Memorial Health Services implemented RepuGen Broadcast Messenger across its MemorialCare Medical Group operations in Southern California, positioning the deployment under the Customer Engagement category. The initiative concentrated on patient engagement and online reputation management, directly linking automated outreach to CRM and patient satisfaction workflows.
RepuGen Broadcast Messenger was configured to automate post-visit survey delivery, broadcast messaging for review solicitation, and reputation reporting. Functional capabilities implemented included scheduled survey automation, templated review requests, and centralized reporting dashboards to track review volume and star ratings.
Operational coverage focused on outpatient and ambulatory patient outreach within MemorialCare Medical Group, embedding the application into existing patient communication processes and reputation management programs. The deployment standardized follow-up workflows across clinics and centralized feedback capture for organizational review management.
Governance changes emphasized automated post-visit follow-up processes and consolidated reporting for reputation oversight. RepuGen reports documented a 2,140% increase in reviews and a 23% improvement in average star rating following the program, outcomes tied to the automated survey and review solicitation workflows implemented through RepuGen Broadcast Messenger.
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