List of RepuGen CommentWiz Customers
Brentwood, 37027, TN,
United States
Since 2010, our global team of researchers has been studying RepuGen CommentWiz customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RepuGen CommentWiz for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RepuGen CommentWiz for Survey and Questionnaire include: Memorial Health Services, a United States based Healthcare organisation with 14000 employees and revenues of $2.52 billion, Shenandoah Dermatology, a United States based Healthcare organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using RepuGen CommentWiz, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RepuGen CommentWiz customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Memorial Health Services | Healthcare | 14000 | $2.5B | United States | RepuGen | RepuGen CommentWiz | Survey and Questionnaire | 2017 | n/a |
In 2017, Memorial Health Services deployed RepuGen CommentWiz at MemorialCare Breast Centers in Southern California to automate post-visit feedback capture and public review monitoring. Memorial Health Services deployed RepuGen CommentWiz, a Survey and Questionnaire application, to support patient experience and CRM workflows by capturing structured survey responses and unstructured patient comments for sentiment analysis.
The implementation used CommentWiz capabilities for automated post-visit surveys, AI-driven sentiment analysis, patient-satisfaction scoring, and automated review solicitation and monitoring. Configuration work emphasized templated survey dispatch after clinic visits, sentiment classification of free-text comments, and automated routing of comments to patient experience staff for follow up and reputation management.
Operational coverage was limited to the MemorialCare Breast Centers network in Southern California and affected front-line clinical reception, patient experience teams, and CRM contact workflows. Daily operations centered on automated survey triggers tied to visit completion and centralized dashboards for review monitoring and response prioritization.
Patient experience teams governed survey cadence, response routing, and public review engagement using RepuGen CommentWiz outputs. Vendor-reported outcomes included a 1,088% surge in patient reviews and a 48% increase in average star rating after the deployment.
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Shenandoah Dermatology | Healthcare | 30 | $4M | United States | RepuGen | RepuGen CommentWiz | Survey and Questionnaire | 2019 | n/a |
In 2019, Shenandoah Dermatology implemented RepuGen CommentWiz, a Survey and Questionnaire application, to automate patient satisfaction surveys and online review management. The deployment was focused on patient experience and CRM workflows at the western Virginia practice, targeting front office staff, clinical teams, and provider review monitoring processes.
RepuGen CommentWiz was configured to send automated post visit surveys, capture sentiment analysis from patient responses, and trigger review requests or service recovery steps based on survey signals. Implemented functional capabilities included patient satisfaction survey orchestration, sentiment analysis driven routing for follow up, review generation and monitoring, and automated staff notifications for timely service recovery.
Survey and review workflows were embedded into the practice patient experience and CRM processes, with operational ownership assigned to front desk and patient experience staff and phased rollout across patient cohorts. Outcomes reported by the practice included a 970% increase in patient reviews and a 25% improvement in average star rating, reflecting the combined effects of automated survey cadence, sentiment aware routing, and timely review monitoring and service recovery.
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