List of ResyOS Customers
New York, 10038, NY,
United States
Since 2010, our global team of researchers has been studying ResyOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ResyOS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ResyOS for Reservation and Booking Management include: The Portofino Hotel & Marina, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $30.0 million, Fasano USA, a United States based Leisure and Hospitality organisation with 100 employees and revenues of $20.0 million, Southern Proper Hospitality Group, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $17.0 million, Hall Management Group, a United States based Consumer Packaged Goods organisation with 100 employees and revenues of $16.0 million, High Street Hospitality Group, a United States based Leisure and Hospitality organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using ResyOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ResyOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Destination Unknown Restaurants | Leisure and Hospitality | 40 | $4M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2021 | n/a |
In 2021, Destination Unknown Restaurants implemented ResyOS as its reservation platform. ResyOS is used on their website and serves as the restaurant's Reservation and Booking Management system.
The implementation configures the ResyOS booking widget for online reservations, real-time availability and table management, guest profiles and contact capture, and hosted waitlist and reservation modification flows. Configuration work included service time windows, party size rules, turn times, and front-of-house booking permissions to align with peak service hours and operational capacity. The deployment leverages standard ResyOS capabilities for host station workflows and reservation queuing, matching the operational profile of a single-site hospitality operator with 40 employees.
Architecturally the deployment is a cloud SaaS instance embedded via the ResyOS booking widget on the restaurant website, routing web bookings into ResyOS for host and manager access. Governance established role-based access for hosts and managers, formalized reservation handling procedures, and a public go-live to centralize online bookings. The implementation reorganized front-of-house workflows around ResyOS booking and waitlist management and created operational ownership for day-to-day reservation governance.
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Fasano USA | Leisure and Hospitality | 100 | $20M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2017 | n/a |
In 2017, Fasano USA implemented ResyOS for Reservation and Booking Management across its U.S. reservation operations. The deployment centralized booking and guest management for dining and event spaces, positioning ResyOS as the primary application for reservations and guest communications.
Configuration work within ResyOS included curated and adjusted customized floorplans for all event spaces, a VIP guest book, and specialized reservation settings and communications templates. Operational processes incorporated high volume reservation handling and the creation of personalized guest bios to support concierge level guest relations and seating workflows.
The ResyOS implementation was integrated with OpenTable as part of the reservation stack, and operational scope covered reservationists, front of house staff, and management. Governance and rollout emphasized training of all reservationists on professional phone and email etiquette, standardized guest communications templates, and rapid escalation procedures, with staff reporting a 100% resolution rate on customer complaints.
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Hall Management Group | Consumer Packaged Goods | 100 | $16M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2020 | n/a |
In 2020, Hall Management Group implemented ResyOS on their website to provide an online reservations channel using ResyOS within a Reservation and Booking Management context. The deployment places ResyOS as the customer-facing booking layer on the company website, exposing real-time availability and online booking flows to consumers.
ResyOS was configured to support standard Reservation and Booking Management capabilities, including the embedded booking widget on the site, availability calendar and booking flow, guest profile capture and management, waitlist and booking confirmation workflows, and table management for front-of-house operations. The implementation is oriented around web-based booking and operational reservation handling, centralizing customer booking data and guest interactions for restaurant and hospitality-facing functions across the organization.
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High Street Hospitality Group | Leisure and Hospitality | 100 | $10M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2018 | n/a |
In 2018 High Street Hospitality Group implemented ResyOS as its Reservation and Booking Management platform. ResyOS was deployed to centralize booking workflows for Fork restaurant and to support private event coordination across the Greater Philadelphia Area.
The deployment emphasized reservation management, private event sales, and reporting capabilities, with ResyOS used for table management, waitlist orchestration, and event inventory tracking. Private event sales and reporting were processed through ResyOS and managed alongside Open Table and Tripleseat, reflecting multi channel booking and sales record consolidation. Category aligned functionality included booking configuration, guest profiles and operational scheduling to support front of house and back of house coordination.
Operational scope focused on event management and front of house operations, where the Special Events Administrator coordinated with marketing, front of house and back of house leaders to execute weddings, rehearsal dinners, and corporate events. Governance included centralized reporting for private event sales and coordination between reservations and marketing teams to generate business opportunities and support brand driven event marketing. ResyOS Reservation and Booking Management therefore served as the primary bookings and event orchestration system for High Street Hospitality Group in 2018.
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Houston Hall | Leisure and Hospitality | 10 | $1M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2020 | n/a |
In 2020 Houston Hall implemented ResyOS for Reservation and Booking Management on its public website. ResyOS was provisioned as a cloud-hosted, embeddable booking layer that centralizes online reservation intake and guest profile capture through a web booking widget. The deployment routes reservations to front-of-house staff for confirmation and aligns with Reservation and Booking Management capabilities such as real-time availability, booking flows, waitlist handling, and guest record creation.
Configuration work focused on booking windows, seating allocations, and role-based access for hospitality staff, with administration performed via the ResyOS console and the embedded website interface. Operational scope covered web-based guest self-service and front-of-house reservation handling suitable for a small leisure and hospitality venue of ten employees. Governance was enforced through application-level roles and booking policies within ResyOS, structuring staff workflows around the reservation queue and guest list management. Houston Hall ResyOS Reservation and Booking Management supports web bookings and front-of-house reservation operations.
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Leisure and Hospitality | 15 | $1M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 80 | $10M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2020 | n/a |
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Leisure and Hospitality | 30 | $3M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2021 | n/a |
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Leisure and Hospitality | 250 | $17M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2017 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Resy Network | ResyOS | Reservation and Booking Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating ResyOS
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