List of Retail Pro Customers
Retail Pro International
400 Plaza Drive, #200,
Folsom, 95630, CA,
United States
Folsom, 95630, CA,
United States
1 916-605-7200
Professional Services
380
$90M
Since 2010, our global team of researchers has been studying Retail Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Retail Pro for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Retail Pro for Point Of Sale include: American Apparel, part of Gildan Activewear, a United Kingdom based Retail organisation with 8000 employees and revenues of $800.0 million, Victorinox, a Switzerland based Manufacturing organisation with 2200 employees and revenues of $400.0 million, Motoworld Philippines, a Philippines based Retail organisation with 500 employees and revenues of $50.0 million, PUMA Japan K.K., a Japan based Manufacturing organisation with 319 employees and revenues of $45.0 million, PetPeople Enterprises LLC, a United States based Retail organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Retail Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Retail Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Apparel, part of Gildan Activewear | Retail | 8000 | $800M | United Kingdom | Retail Pro | Retail Pro | Point Of Sale | 2019 | n/a |
In 2019 American Apparel, part of Gildan Activewear, implemented Retail Pro as its Point Of Sale platform across its UK and EU retail operations. The deployment targeted 80 stores and centralized core store functions under Retail Pro, with the organization operating Retail Pro version 9 in the current environment and previously using Oracle Retail Pro version 8 for functional investigation and transactional reconciliation.
The implementation focused on point of sale transaction processing and inventory control, including sales posting validation, shipment verification workflows, back stock management, and development of management reporting for European Directors. RFID was introduced as a complementary inventory capability to Retail Pro, instrumenting garment tags and on‑floor antennas to reduce physical inventory cycles and improve allocation accuracy, and store-level configuration was adjusted to support RFID-enabled receiving and stock counts.
Retail Pro was integrated into existing operational tooling, with explicit information exchange to support third party stock audits run by Abacus and operational alignment with Workbrain for staff rota and payroll data analysis. Operational coverage spanned store operations, inventory control, e-commerce operations, and store management, and the technical team worked with operational leads to diagnose shipment and inventory discrepancies reported by stores.
Governance included role-based training for Store Managers and Back Stock Managers, store audits to enforce display and service standards, and process changes for seasonal promotions and petty cash reconciliation workflows. Outcomes articulated by the program include reduced need for full physical inventories, tighter inventory accuracy through RFID, and improved allocation that supports higher sales potential, all operating within the Retail Pro Point Of Sale environment.
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City Lights Collectibles | Retail | 20 | $2M | United States | Retail Pro | Retail Pro | Point Of Sale | 2015 | n/a |
In 2015, City Lights Collectibles implemented Retail Pro in the Point Of Sale category. The implementation focused on customer master data, specifically the ability to update existing customer profiles and add new customers into the Retail Pro database. Configuration work included customer record schema design, POS-level lookup and creation workflows, and on-screen data capture for contact and basic purchase attribution to support sales transactions and customer service.
Operational scope covered store sales staff and back-office users at the retailer, aligning front-line point of sale workflows with back-office customer maintenance processes. Governance established data entry standards and role-based permissions within Retail Pro to control who can create or edit customer records, and staff training emphasized consistent profile creation and updates at the time of sale. Ongoing practices included routine validation of customer records and use of Retail Pro customer records for transaction attribution and customer service workflows.
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Motoworld Philippines | Retail | 500 | $50M | Philippines | Retail Pro | Retail Pro | Point Of Sale | 2017 | n/a |
In 2017, Motoworld Philippines deployed Retail Pro as its Point Of Sale platform. The deployment covered multi-site retail operations including stores within and outside Metro Manila, supporting cashier operations, inventory control, and finance teams across the company.
Retail Pro was configured to support Inventory Management, Cost Accounting, Journal Entries, Financial Accounting, Management Accounting, Employee Training workflows, and Project Management tasks related to store operations. Frontline functionality emphasized cashiering, sales capture, and POS transaction processing used by store staff and supervisors.
Operationally, Retail Pro was used alongside Navision for financial posting, with accounting staff creating cash receipt entries in Navision and generating accounting entries for bank charges, tax, and rounding differences. Accounts receivable processes consolidated retail sales and marketplace channel activity, with AR aging maintained for corporate, dealer, and Lazada transactions and coordination with credit card banks for reconciliation and payment disputes.
Governance included quarterly physical inventory audits conducted by an internal audit team, statement of account management for corporate and dealer customers, and cashier onboarding and training administered by store operations and accounting staff. Control activities extended to bank reconciliation, petty cash and cash advance monitoring, and validation of physical count reports and certified monthly sales reports.
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PetPeople Enterprises LLC | Retail | 200 | $30M | United States | Retail Pro | Retail Pro | Point Of Sale | 2016 | n/a |
In 2016, PetPeople Enterprises LLC implemented Retail Pro as its Point Of Sale. The Retail Pro deployment was configured to handle daily processing of invoices, purchase orders, credit memos and payment transactions alongside Zendesk and Quickbook Pro, establishing an operational pattern that linked point of sale activity to customer support and accounting workflows.
The implementation emphasized Retail Pro transaction processing and payment capture capabilities, with configuration of POS transaction workflows, tender handling, returns and credit memo processing. Inventory and purchase order controls were aligned with invoice posting so store-level receipts updated stock and fed accounts payable workflows, and Retail Pro was used to standardize cashier and store operations procedures across locations.
Operational integrations spanned Retail Pro, Zendesk and Quickbook Pro, with Zendesk used for customer and vendor ticketing tied to transaction references, and Quickbook Pro serving as the accounting ledger for invoice and payment posting. Governance focused on daily transactional reconciliation between the three systems, defined steps for invoice and PO processing, and role based controls for cashier and accounts payable users to maintain consistent processing and auditability.
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PUMA Japan K.K. | Manufacturing | 319 | $45M | Japan | Retail Pro | Retail Pro | Point Of Sale | 2021 | n/a |
In 2021, PUMA Japan K.K. implemented Retail Pro as part of the Global Retail Pro Prism POS Rollout coordinated by PUMA Global Business Solutions. The deployment targeted Point Of Sale operations in PUMA's Japan retail footprint and was aligned with parallel rollout activities across LATAM, SEA, and APAC managed by an external POS project manager.
The Retail Pro implementation concentrated on core Point Of Sale capabilities, including store transaction processing, inventory visibility at the store level, price and promotion controls, till management, and store reporting. Configuration work emphasized standard POS workflows such as offline transaction capture with later synchronization and centralized configuration for pricing and promotions to maintain consistency across stores.
Governance and rollout were executed under the PUMA Global Business Solutions umbrella with the External POS Project Manager overseeing regional sequencing, local store commissioning, configuration validation, and staff readiness activities in Japan. Operational scope encompassed store operations and retail staff, with phased commissioning to align with the global rollout program while retaining centralized oversight of Retail Pro configuration and reporting.
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Retail | 300 | $25M | Philippines | Retail Pro | Retail Pro | Point Of Sale | 2016 | n/a |
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Retail | 200 | $20M | Philippines | Retail Pro | Retail Pro | Point Of Sale | 2019 | n/a |
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Manufacturing | 2200 | $400M | Switzerland | Retail Pro | Retail Pro | Point Of Sale | 2021 | n/a |
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Buyer Intent: Companies Evaluating Retail Pro
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Retail Pro. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Retail Pro for Point Of Sale include:
- TAAR, a Pakistan based Manufacturing organization with 15 Employees
- Boutique Tere, Inc., a United States based Retail company with 10 Employees
- Tradco Global Group, a Switzerland based Banking and Financial Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Retail Pro Coverage
Retail Pro is a Point Of Sale solution from Retail Pro.
Companies worldwide use Retail Pro, from small firms to large enterprises across 21+ industries.
Organizations such as American Apparel, part of Gildan Activewear, Victorinox, Motoworld Philippines, PUMA Japan K.K. and PetPeople Enterprises LLC are recorded users of
Retail Pro for Point Of Sale.
Companies using Retail Pro are most concentrated in Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using Retail Pro are most concentrated in United Kingdom, Switzerland and Philippines, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Retail Pro across Americas, EMEA, and APAC.
Companies using Retail Pro range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 62.5%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Retail Pro include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Retail Pro customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.