List of Retail Zipline Customers
San Francisco, 94114, CA,
United States
Since 2010, our global team of researchers has been studying Retail Zipline customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Retail Zipline for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Retail Zipline for Customer Engagement include: Speedway, a United States based Retail organisation with 42000 employees and revenues of $25.00 billion, Hy-Vee, a United States based Retail organisation with 93000 employees and revenues of $12.00 billion, L.L.Bean, a United States based Retail organisation with 5700 employees and revenues of $1.70 billion, Lush, a United Kingdom based Consumer Packaged Goods organisation with 4500 employees and revenues of $1.12 billion and many others.
Contact us if you need a completed and verified list of companies using Retail Zipline, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Retail Zipline customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hy-Vee | Retail | 93000 | $12.0B | United States | Retail Zipline | Retail Zipline | Customer Engagement | 2020 | n/a |
In 2020, Hy-Vee deployed Retail Zipline to communicate rapidly with its more than 85,000 employees and to track execution of health and safety protocols across its Midwestern stores. Retail Zipline was implemented as a Customer Engagement application to centralize store operations communications and task tracking across the U.S. region, supporting employee communications and operational compliance during the COVID 19 response.
The deployment consolidated message distribution and task assignment workflows, implementing centralized message authoring, scheduled alerts, and execution tracking of health and safety checklists for store teams. Implementation focused on store operations and employee communications, with governance changes to mandate use for COVID 19 related protocols and to standardize execution tracking and reporting across sites, improving consistency and execution as stated.
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L.L.Bean | Retail | 5700 | $1.7B | United States | Retail Zipline | Retail Zipline | Customer Engagement | 2020 | n/a |
In 2020, L.L.Bean deployed Retail Zipline as a Customer Engagement application to manage compliance and store-reopening certification across its U.S. retail fleet. The deployment centralized task-based surveys and photo capture workflows to verify in-store execution of health and safety protocols, and Retail Zipline was used to standardize verification and reporting across stores. The implementation focused on store operations and compliance teams, instrumenting store-level checklists and evidence capture to support formal certification during reopening.
Configuration emphasized survey templates, mandatory photo evidence fields, and workflow assignment to district and store managers, enabling direct communication and on-platform education for store teams. Operational coverage was U.S. retail sites, and business functions impacted included store operations, compliance, and training, with regional visibility for operations leadership. Governance and rollout relied on centralized checklist versioning and assignment rules to ensure consistency, and Retail Zipline’s tools increased L.L.Bean’s ability to communicate, educate teams, and track in-store completion of new protocols.
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Lush | Consumer Packaged Goods | 4500 | $1.1B | United Kingdom | Retail Zipline | Retail Zipline | Customer Engagement | 2018 | n/a |
In 2018 Lush implemented Retail Zipline, deploying the Retail Zipline Customer Engagement platform to improve store communications and frontline coordination across its retail footprint. The deployment was positioned to centralize retail messaging and operational guidance for in-store staff under the oversight of the retail communications function.
The implementation emphasized store-level communications and workforce engagement capabilities, including targeted message distribution, task orchestration, and store performance visibility. According to Lindsay Nelson, retail communications manager at Lush, the partnership with Retail Zipline provided the retailer with a more effective way to communicate with in-store staff, better insight into store performance, saved employees time, and improved operations, which added up to cost savings.
Operationally the platform was adopted by store teams and the retail communications organization to standardize daily workflows and operational directives, increasing staff adoption of prescribed processes. Lush reported that employees enjoy using Retail Zipline, creating happier employees who are more likely to deliver better customer service and who stay longer, thereby reducing hiring costs.
Governance and rollout centered on the retail communications manager function to drive content, cadence, and frontline adoption, aligning store operations and customer experience teams on consistent execution. The narrative for Lush describes a Customer Engagement implementation that combined message distribution, operational oversight, and workforce engagement to improve store performance and employee experience.
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Speedway | Retail | 42000 | $25.0B | United States | Retail Zipline | Retail Zipline | Customer Engagement | 2020 | n/a |
In 2020, Speedway deployed Retail Zipline across approximately 3,500 convenience stores to improve HQ-to-store communications and give district and regional leaders real-time visibility into task execution. Speedway used Retail Zipline as a Customer Engagement application to support store operations and frontline execution across its U.S. footprint, aligning the platform with daily operational and compliance workflows for health, safety and operational directives.
Implementation emphasized standardized communications by store type, with configurable messaging templates and task assignments to enforce consistent execution. Functional capabilities implemented included centralized headquarters broadcasts, store-level task checklists, automated escalation notifications, and role-based visibility for district and regional leadership, with Retail Zipline providing the execution and visibility layer between HQ and stores.
Operational governance centralized message creation at headquarters while delegating execution oversight to district and regional teams, creating structured workflows for assignment, acknowledgement and completion tracking. The nationwide rollout focused on accelerating response for safety and operational directives and on standardizing frontline communications, situating Retail Zipline as Speedway Retail Zipline Customer Engagement for store operations and execution visibility.
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Buyer Intent: Companies Evaluating Retail Zipline
- Sonoita-Elgin Fire District United States, a United States based Government organization with 15 Employees
- The Ohio State University, a United States based Education company with 7800 Employees
- First Horizon Bank, a United States based Banking and Financial Services organization with 7373 Employees
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