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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of ReturnGO Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Abbey Glass Retail 10 $1M United States ReturnGO ReturnGO Returns Management 2022 n/a
In 2022, Abbey Glass implemented ReturnGO on its website. ReturnGO serves as the retailer's Returns Management solution, delivering a customer-facing returns portal and merchant operations console to manage return authorizations, label generation, and refund or exchange workflows. Deployment is a cloud-based SaaS integration embedded into the Abbey Glass e-commerce storefront, enabling customers to initiate returns directly through the website while routing merchant workflows to a centralized ReturnGO dashboard. Functional modules implemented include self-service RMA generation, automated return label provisioning, order lookup and verification, and administrative approval and refund orchestration, aligned to customer service and e-commerce operations. Operational scope is focused on the United States online retail channel, with customer service staff using the ReturnGO merchant console to manage approvals and process refunds. Governance centered on shifting returns initiation to a customer-led workflow, creating traceable return events and centralized administrative controls for the small retail team.
Agnoulita Hats Retail 10 $1M Greece ReturnGO ReturnGO Returns Management 2023 n/a
In 2023, Agnoulita Hats implemented ReturnGO for Returns Management on its website. The cloud SaaS ReturnGO instance is embedded as a customer-facing returns portal within the e-commerce storefront to centralize online return and exchange workflows for the retail site. Configuration emphasized merchant-controlled return policies, self-service RMA flows, shipping label generation, and automated refund and exchange workflows, aligning Returns Management capabilities with customer service and order management processes. Operational scope covers e-commerce and customer support functions for the small Greece-based retailer, with governance implemented through policy templates and admin controls that allow the compact team to manage approvals, return rules, and notification templates. This positions ReturnGO as the retailer's Returns Management tool supporting order lifecycle and post-purchase workflows.
Airsoft Mania Europe Retail 270 $84M Italy ReturnGO ReturnGO Returns Management 2023 n/a
In 2023 Airsoft Mania Europe implemented ReturnGO for Returns Management, embedding ReturnGO directly on its ecommerce website to manage customer-initiated returns. The deployment centers on web‑based self-service return initiation tied to online order records and the retailer’s checkout and order confirmation flows. Configuration focused on core Returns Management capabilities including a customer returns portal, RMA lifecycle orchestration, automated label generation and return shipping options, refund and exchange routing, and a merchant operations dashboard for case handling. ReturnGO was configured to enforce store return policies through rule-based workflows and to automate customer notifications and status updates during the returns lifecycle. Operational scope spans ecommerce customer service, fulfillment receiving and reverse logistics, and order operations teams within the Italian retail estate. Governance changes included formalized return handling workflows, role-based access to the ReturnGO merchant dashboard, and SLA definitions for case resolution and warehouse processing times. The implementation positions Airsoft Mania Europe to centralize returns procedures on its website using ReturnGO for Returns Management and to instrument standard operational controls around returns handling.
Alfa Sko Distribution 24 $2M Norway ReturnGO ReturnGO Returns Management 2022 n/a
In 2022, Alfa Sko implemented ReturnGO as its returns platform on their website, adopting the ReturnGO solution within the Returns Management category. The deployment uses ReturnGO to surface a customer-facing returns portal embedded in the Alfa Sko web storefront, enabling self-service return initiation, structured return cases, and merchant-side case management. ReturnGO is configured to support core Returns Management workflows including return authorization, label issuance, and refund or exchange routing through the product’s consumer portal and merchant console. Operational scope is focused on e-commerce and customer service functions inside Alfa Sko’s 24-person distribution organization, with configuration centered on web channel returns and downstream handling of returned inventory. Governance and process changes centralized returns rules and exception handling within the customer service team, and workflows were configured in ReturnGO to standardize request intake, status tracking, and merchant-side processing. The implementation emphasizes on-site returns orchestration and merchant dashboard management provided by ReturnGO within the Returns Management category.
Alicia Bell Professional Services 10 $1M United States ReturnGO ReturnGO Returns Management 2022 n/a
In 2022, Alicia Bell implemented ReturnGO on their website. Alicia Bell uses ReturnGO, a Returns Management application, to centralize online return handling and provide a customer-facing returns portal on the public storefront. The deployment is a cloud-hosted SaaS embed within the website, exposing automated label generation and a self-service returns workflow to customers. Configuration emphasizes return policy rules, automated refund and replacement workflows, and customer communications modules, aligning the ReturnGO Returns Management capabilities with internal customer service and fulfillment processes. Operational scope is focused on the e-commerce storefront and customer support functions, with governance centered on policy configuration, approval routing for exceptions, and operational handoffs between the portal and fulfillment activities.
Retail 50 $20M United Kingdom ReturnGO ReturnGO Returns Management 2023 n/a
Retail 10 $1M United States ReturnGO ReturnGO Returns Management 2022 n/a
Manufacturing 30 $6M United States ReturnGO ReturnGO Returns Management 2022 n/a
Retail 20 $5M United States ReturnGO ReturnGO Returns Management 2023 n/a
Consumer Packaged Goods 10 $1M United States ReturnGO ReturnGO Returns Management 2022 n/a
Showing 1 to 10 of 132 entries

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FAQ - APPS RUN THE WORLD ReturnGO Coverage

ReturnGO is a Returns Management solution from ReturnGO.

Companies worldwide use ReturnGO, from small firms to large enterprises across 21+ industries.

Organizations such as Lounge Underwear, Airsoft Mania Europe, CurrentBody, Wallace Bishop and T-H Marine are recorded users of ReturnGO for Returns Management.

Companies using ReturnGO are most concentrated in Retail and Manufacturing, with adoption spanning over 21 industries.

Companies using ReturnGO are most concentrated in United Kingdom, Italy and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ReturnGO across Americas, EMEA, and APAC.

Companies using ReturnGO range from small businesses with 0-100 employees - 89.39%, to mid-sized firms with 101-1,000 employees - 10.61%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of ReturnGO include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ReturnGO customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.