List of ReturnLogic Customers
Carlisle, 17013-1878, PA,
United States
Since 2010, our global team of researchers has been studying ReturnLogic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ReturnLogic for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ReturnLogic for Returns Management include: Echelon Fitness, a United States based Distribution organisation with 300 employees and revenues of $120.0 million, Decathlon Australia, a Australia based Retail organisation with 350 employees and revenues of $70.0 million, Groove Life, a United States based Retail organisation with 200 employees and revenues of $28.0 million, Schoolhouse, a United States based Retail organisation with 125 employees and revenues of $13.0 million, Jenny Bird, a United States based Retail organisation with 57 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using ReturnLogic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ReturnLogic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cambridge Uniforms | Retail | 20 | $2M | Canada | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021 Cambridge Uniforms implemented ReturnLogic on its website as a direct Returns Management solution. The deployment centered on an embedded customer-facing return portal delivered through the retailer website, with ReturnLogic serving as the core application for return intake and case orchestration.
Configuration work focused on standard Returns Management capabilities, including RMA issuance, return authorization workflows, online return label generation, configurable return policies, and refund routing to finance. ReturnLogic was configured to present policy logic at the point of return request and to capture required return reasons and package details, enabling consistent processing by small customer support teams.
Operational coverage is concentrated on the e-commerce channel and supporting functions, specifically customer service, order operations, and finance for refund settlement. The implementation included role based access for agents, staged activation on the public storefront, and operational rules for return windows and item condition checks to align online intake with internal processing workflows.
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Decathlon Australia | Retail | 350 | $70M | Australia | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021 Decathlon Australia implemented ReturnLogic on their website as a Returns Management solution. The deployment uses ReturnLogic as a cloud hosted, web embedded return portal to centralize online return flows, provide customer self service, and automate return authorizations and label provisioning. ReturnLogic is used directly within the e commerce customer journey to capture return requests and drive downstream disposition decisions.
Configuration focused on a rules based returns policy engine, automated RMA issuance, label generation and routing logic to support reverse logistics and returns disposition workflows. Operational scope explicitly covered Decathlon Australia’s e commerce channel and affected customer service, fulfillment and reverse logistics teams, with centralized policy controls and standardized RMA workflows to govern return handling across merchandising and operations.
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Echelon Fitness | Distribution | 300 | $120M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021, Echelon Fitness implemented ReturnLogic on their website to centralize customer returns and reverse logistics workflows. The deployment uses ReturnLogic as a Returns Management solution embedded in the customer-facing storefront to handle return initiation, authorization, and processing at the point of sale return interaction.
ReturnLogic was configured to provide a customer-facing returns portal, automated RMA issuance, return label generation, and rule based authorization workflows. The configuration emphasizes automated routing of return requests into standardized processing queues, templated refund and exchange transaction flows, and administrative dashboards for operations teams.
Operational coverage centers on e-commerce, customer service, and warehouse reverse logistics teams, with the ReturnLogic instance capturing order and shipment identifiers from the storefront to drive automated decisions. Integration is focused on the website integration layer, using the embedded portal to surface order context and to hand off returns to internal fulfillment and support processes.
Governance work included centralizing return policies and service level rules inside ReturnLogic, configuring role based access for customer service and operations, and establishing standardized return handling procedures across sites. The implementation positions ReturnLogic as the system of record for Returns Management at Echelon Fitness, supporting consistent processes for returns intake and operational orchestration.
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Leisure and Hospitality | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 200 | $28M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 57 | $6M | United States | ReturnLogic | ReturnLogic | Returns Management | 2022 | n/a |
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Retail | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 50 | $5M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 125 | $13M | United States | ReturnLogic | ReturnLogic | Returns Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating ReturnLogic
- Columbia University, a United States based Education organization with 21489 Employees
- Taylor's Red Goldens, a United States based Professional Services company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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