List of ReturnLogic Customers
Return Logic
453 Lincoln St Ste 131,
Carlisle, 17013-1878, PA,
United States
Carlisle, 17013-1878, PA,
United States
1 717-422-5018
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying ReturnLogic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ReturnLogic for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ReturnLogic for Returns Management include: Echelon Fitness, a United States based Distribution organisation with 300 employees and revenues of $120.0 million, Decathlon Australia, a Australia based Retail organisation with 350 employees and revenues of $70.0 million, Groove Life, a United States based Retail organisation with 200 employees and revenues of $28.0 million, Schoolhouse, a United States based Retail organisation with 125 employees and revenues of $13.0 million, Jenny Bird, a United States based Retail organisation with 57 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using ReturnLogic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ReturnLogic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cambridge Uniforms | Retail | 20 | $2M | Canada | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021 Cambridge Uniforms implemented ReturnLogic on its website as a direct Returns Management solution. The deployment centered on an embedded customer-facing return portal delivered through the retailer website, with ReturnLogic serving as the core application for return intake and case orchestration.
Configuration work focused on standard Returns Management capabilities, including RMA issuance, return authorization workflows, online return label generation, configurable return policies, and refund routing to finance. ReturnLogic was configured to present policy logic at the point of return request and to capture required return reasons and package details, enabling consistent processing by small customer support teams.
Operational coverage is concentrated on the e-commerce channel and supporting functions, specifically customer service, order operations, and finance for refund settlement. The implementation included role based access for agents, staged activation on the public storefront, and operational rules for return windows and item condition checks to align online intake with internal processing workflows.
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Decathlon Australia | Retail | 350 | $70M | Australia | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021 Decathlon Australia implemented ReturnLogic on their website as a Returns Management solution. The deployment uses ReturnLogic as a cloud hosted, web embedded return portal to centralize online return flows, provide customer self service, and automate return authorizations and label provisioning. ReturnLogic is used directly within the e commerce customer journey to capture return requests and drive downstream disposition decisions.
Configuration focused on a rules based returns policy engine, automated RMA issuance, label generation and routing logic to support reverse logistics and returns disposition workflows. Operational scope explicitly covered Decathlon Australia’s e commerce channel and affected customer service, fulfillment and reverse logistics teams, with centralized policy controls and standardized RMA workflows to govern return handling across merchandising and operations.
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Echelon Fitness | Distribution | 300 | $120M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021, Echelon Fitness implemented ReturnLogic on their website to centralize customer returns and reverse logistics workflows. The deployment uses ReturnLogic as a Returns Management solution embedded in the customer-facing storefront to handle return initiation, authorization, and processing at the point of sale return interaction.
ReturnLogic was configured to provide a customer-facing returns portal, automated RMA issuance, return label generation, and rule based authorization workflows. The configuration emphasizes automated routing of return requests into standardized processing queues, templated refund and exchange transaction flows, and administrative dashboards for operations teams.
Operational coverage centers on e-commerce, customer service, and warehouse reverse logistics teams, with the ReturnLogic instance capturing order and shipment identifiers from the storefront to drive automated decisions. Integration is focused on the website integration layer, using the embedded portal to surface order context and to hand off returns to internal fulfillment and support processes.
Governance work included centralizing return policies and service level rules inside ReturnLogic, configuring role based access for customer service and operations, and establishing standardized return handling procedures across sites. The implementation positions ReturnLogic as the system of record for Returns Management at Echelon Fitness, supporting consistent processes for returns intake and operational orchestration.
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Grassroots California | Leisure and Hospitality | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021, Grassroots California implemented ReturnLogic as its Returns Management solution and embedded the ReturnLogic portal directly on its ecommerce website. The deployment focused on a customer self-service returns interface to initiate RMAs, enforce store return policies, generate return labels, and provide return status tracking for online orders. Configuration work aligned ReturnLogic's workflow rules with the retailer's existing order identifiers and order lifecycle to ensure returns were routed for inspection, exchange, or refund processing. Automated notifications and policy validation were configured to reduce manual intake steps while preserving staff oversight through the administration console.
Operational coverage centered on the company website and touched customer service, fulfillment, and finance functions responsible for final disposition and refunds. Implementation and configuration were executed by internal staff and included role based administration, approval gates for exception handling, and documented process updates for handling inbound returns. ReturnLogic was maintained as the primary Returns Management application to centralize returns orchestration and day to day return operations for the small retail team.
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Groove Life | Retail | 200 | $28M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
In 2021 Groove Life implemented ReturnLogic on its website, deploying ReturnLogic as the primary Returns Management solution to support self-service returns for its e-commerce channel. The implementation places ReturnLogic directly in the storefront flow, providing customers a web-based return initiation experience and routing return requests into a centralized returns workflow.
ReturnLogic was configured to deliver core Returns Management capabilities typical for online retail, including return authorization workflows, label generation and issuance, exchange processing, and returns tracking visible to customers and operations. The project emphasized configuration of business rules for eligibility and timeline enforcement, and the ReturnLogic application was instrumented to capture return reasons and disposition outcomes for downstream handling.
Operational integration focused on connecting the ReturnLogic portal to Groove Life order records and fulfillment workflows using API and webhook-based synchronization to ensure return status and refund or exchange actions were reflected in the order lifecycle. Day-to-day ownership was structured across customer service, e-commerce operations, and fulfillment teams, with centralized return policy governance and staged rollout of product-category specific rules and staff procedures.
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Retail | 57 | $6M | United States | ReturnLogic | ReturnLogic | Returns Management | 2022 | n/a |
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Retail | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 50 | $5M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 10 | $1M | United States | ReturnLogic | ReturnLogic | Returns Management | 2021 | n/a |
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Retail | 125 | $13M | United States | ReturnLogic | ReturnLogic | Returns Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating ReturnLogic
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ReturnLogic. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ReturnLogic for Returns Management include:
- Columbia University, a United States based Education organization with 21489 Employees
- Taylor's Red Goldens, a United States based Professional Services company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ReturnLogic Coverage
ReturnLogic is a Returns Management solution from ReturnLogic.
Companies worldwide use ReturnLogic, from small firms to large enterprises across 21+ industries.
Organizations such as Echelon Fitness, Decathlon Australia, Groove Life, Schoolhouse and Jenny Bird are recorded users of
ReturnLogic for Returns Management.
Companies using ReturnLogic are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.
Companies using ReturnLogic are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ReturnLogic across Americas, EMEA, and APAC.
Companies using ReturnLogic range from small businesses with 0-100 employees - 63.64%, to mid-sized firms with 101-1,000 employees - 36.36%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of ReturnLogic include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ReturnLogic customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.