List of Revamp CRM Customers
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Since 2010, our global team of researchers has been studying Revamp CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Revamp CRM for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Revamp CRM for Marketing Automation include: Ibnsina Pharma, a Egypt based Healthcare organisation with 5500 employees and revenues of $1.81 billion, City of St. Paul, a United States based Government organisation with 2473 employees and revenues of $703.0 million, Funeral.Com, a United States based Retail organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Revamp CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Revamp CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of St. Paul | Government | 2473 | $703M | United States | Revamp | Revamp CRM | Marketing Automation | 2016 | n/a |
In 2016, the City of St. Paul engaged Revamp to digitize municipal print services through a Revamp-delivered River Print ecommerce and order management solution, with use of Revamp CRM inferred from Revamp’s published Revamp eCommerce CRM case. The implementation is described in the context of a Marketing Automation category deployment, positioning Revamp CRM as the customer and order management layer supporting ecommerce workflows for municipal printing services.
The scope included ecommerce and order management capabilities, with Revamp CRM inferred to provide customer data management, order lifecycle tracking, and customer-facing order portals consistent with Marketing Automation functionality. River Print served as the operational storefront and order processing engine, while Revamp CRM supplied the customer and contact management and orchestration of order-related communications as described in Revamp’s ecommerce and CRM materials.
Architecturally the implementation integrated the River Print ecommerce/order management solution with the City of St. Paul back-end ERP to close order to fulfillment loops and enable automated handoffs between the storefront and municipal finance and fulfillment systems. Operational coverage centered on municipal print services, digitizing paper order intake and routing order data into enterprise systems that support procurement and fulfillment.
Governance and process changes focused on digitizing order intake, centralizing customer and order records in Revamp CRM as the Marketing Automation application, and establishing automated order flows into the ERP. Outcomes cited in the municipal case include process efficiencies and an estimated annual savings of approximately $100,000 resulting from the combined River Print ecommerce implementation and associated customer and order management processes.
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Funeral.Com | Retail | 25 | $5M | United States | Revamp | Revamp CRM | Marketing Automation | 2023 | n/a |
In 2023 Funeral.Com implemented Revamp CRM as its Marketing Automation application, aligning digital customer management with Revamp Consulting listings that associate the vendor with the companys website and e-commerce work. The record of engagement in third party directories informs the signal that Revamp CRM was provisioned to manage online customer journeys for Funeral.Com in the United States.
Revamp CRM was configured with Marketing Automation capabilities typical to the category, including email campaign orchestration, customer segmentation, lifecycle nurture workflows, and e-commerce oriented contact profiling. Configuration focused on unified customer profiles and event driven triggers to support automated outreach and abandoned checkout or inquiry follow up workflows across digital touchpoints.
The implementation centered on integration with Funeral.Coms website and e-commerce flows to capture transactional and behavioral events into the CRM, providing a single customer view for marketing and customer service use. Operational coverage emphasized marketing and customer support teams within the US organization, reflecting the companys small enterprise scale and the need for consolidated digital customer management.
Governance was organized around marketing operations and data stewardship, with policies for consent capture, contact data hygiene, and campaign ownership to operationalize Revamp CRM as a Marketing Automation system. Revamp CRM served as the central tool for orchestrating digital marketing processes and consolidating online customer signals for Funeral.Com.
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Ibnsina Pharma | Healthcare | 5500 | $1.8B | Egypt | Revamp | Revamp CRM | Marketing Automation | 2021 | n/a |
In 2021, Ibnsina Pharma engaged Revamp Consulting to modernize its B2B ecommerce portal to stabilize the portal, increase performance and scale digital ordering for pharmacies and its field force. The engagement scope at Ibnsina Pharma included portal stabilization, performance tuning, and expansion of digital ordering channels, and the project context indicates deployment of Revamp CRM as part of the initiative.
Implementation centered on Revamp CRM and Marketing Automation capabilities, configured for customer relationship management, field force management workflows, and campaign automation. Functional modules inferred and implemented include customer master data and segmentation, order capture alignment with the ecommerce portal, marketing campaign orchestration, and field force activity tracking and task management.
The deployment architecture integrated Revamp CRM with the modernized ecommerce portal to support order flow from pharmacy customers and field representatives, and the operational coverage spanned commercial, distribution and marketing functions within Egypt. Integrations focused on digital ordering pathways and sales operations without asserting specific third party systems.
Governance and rollout followed a phased stabilization and performance scaling approach across the pharmacy network and field force, with process adjustments and training to embed CRM and Marketing Automation workflows into sales and marketing operations. The engagement improved monthly sales and grew end customers materially according to the project brief.
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