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List of Roanoke CoverageDock Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bacarella Transportation Services Transportation 117 $12M United States Roanoke Insurance Group Roanoke CoverageDock Insurance Policy Administration 2015 n/a
In 2015 Bacarella Transportation Services implemented Roanoke CoverageDock to establish Insurance Policy Administration for its cargo insurance needs, an implementation year inferred from Roanoke's customer testimonial referencing more than 10 years of partnership. The deployment focused on policy administration capabilities for freight and cargo exposures, claims handling workflows, and certificate issuance services tied to the companys freight-forwarding operations in North America. Roanoke CoverageDock was configured to support policy issuance and endorsement management for cargo policies, automated claims intake and adjudication workflows, and certificate generation and distribution for shippers and brokers. The implementation leveraged standard Insurance Policy Administration functional modules including policy data capture, document generation, and claim lifecycle orchestration to centralize insurance administration for transportation risks. Operational coverage extended across Bacarella Transportation Services freight-forwarding and risk management functions, aligning insurance administration with commercial operations, claims teams, and certificate requests from customers and trading partners. Roanoke lists BTX Global Logistics as a long-term Roanoke customer using Roanoke for cargo insurance, claims handling and certificate services, indicating sustained production use of CoverageDock to support day-to-day shipping and compliance processes. The 2015 placement is estimated based on the vendor testimonial and the companies long-term relationship with Roanoke, and the narrative reflects inferred usage of Roanoke CoverageDock capabilities rather than a vendor provided implementation specification.
ICAT Logistics Transportation 100 $10M United States Roanoke Insurance Group Roanoke CoverageDock Insurance Policy Administration 2015 n/a
In 2015, ICAT Logistics implemented Roanoke CoverageDock, adopting Roanoke CoverageDock as its Insurance Policy Administration solution to manage cargo insurance, claims and policy servicing across its U.S. operations. The deployment is documented in vendor testimonial materials that describe ICAT as a multi-year Roanoke client using Roanoke for cargo insurance and claims servicing, and the 2015 year placement aligns with an estimated implementation date within a relationship described as over 10 years. The implementation centered on core Insurance Policy Administration capabilities, with configuration inferred to include policy lifecycle management for cargo coverage, policy servicing and endorsements, and integrated claims handling workflows covering intake and adjudication. CoverageDock was used to centralize policy documents, premium handling and routine servicing tasks, reflecting standard policy administration and claims management functional flows common to the application category. Operationally the system supported insurance and claims servicing functions across ICAT Logistics U.S. operations, consolidating cargo policy servicing and claims processes under the Roanoke CoverageDock application. Vendor testimonial and product materials indicate multi-year active use for cargo insurance and claims, signaling sustained operational adoption across the carrier and logistics insurance function. Governance and rollout specifics are not enumerated in public testimonial materials, however the implementation is framed as an ongoing multi-year relationship with Roanoke Insurance Group, with Roanoke CoverageDock serving as the central Insurance Policy Administration platform for ICAT Logistics.
World Net Associates Non Profit 10 $1M United States Roanoke Insurance Group Roanoke CoverageDock Insurance Policy Administration 2017 n/a
In 2017 Roanoke Insurance Group began providing a cargo insurance program to World Net Associates. WNA members were migrated to Roanoke CoverageDock effective July 1, 2020, and Roanoke CoverageDock serves as the Insurance Policy Administration platform for the network program, centralizing policy lifecycle activities for member shipments. Roanoke CoverageDock was configured to provide 24/7 member facing access to policy issuance and reporting, enabling on demand issuance of policy documents and access to transaction level reports consistent with Insurance Policy Administration functionality. The implementation emphasizes policy issuance workflows, document generation and standardized reporting capabilities for freight cargo exposures. The deployment was executed at the network level for freight forwarder members operating in North America and in global markets, consolidating program access under the CoverageDock environment. Governance and operational control were structured to combine Roanoke program administration with member level self service access, and the WNA announcement explicitly cites continuous access to policy issuance and reporting as the primary operational capability.
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FAQ - APPS RUN THE WORLD Roanoke CoverageDock Coverage

Roanoke CoverageDock is a Insurance Policy Administration solution from Roanoke Insurance Group.

Companies worldwide use Roanoke CoverageDock, from small firms to large enterprises across 21+ industries.

Organizations such as Bacarella Transportation Services, ICAT Logistics and World Net Associates are recorded users of Roanoke CoverageDock for Insurance Policy Administration.

Companies using Roanoke CoverageDock are most concentrated in Transportation and Non Profit, with adoption spanning over 21 industries.

Companies using Roanoke CoverageDock are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Roanoke CoverageDock across Americas, EMEA, and APAC.

Companies using Roanoke CoverageDock range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Roanoke CoverageDock include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Roanoke CoverageDock customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.