List of Rockwell FactoryTalk AssetCentre Customers
Milwaukee, 53204-2410, WI,
United States
Since 2010, our global team of researchers has been studying Rockwell FactoryTalk AssetCentre customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rockwell FactoryTalk AssetCentre for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rockwell FactoryTalk AssetCentre for IT Service Management include: Colorado Springs Utilities, a United States based Utilities organisation with 2500 employees and revenues of $1.56 billion, Aigues Ter Llobregat Spain, a Spain based Utilities organisation with 10 employees and revenues of $110.0 million, Cpk Interior Products, a Canada based Automotive organisation with 400 employees and revenues of $48.0 million, Utility Global, a United States based Oil, Gas and Chemicals organisation with 70 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Rockwell FactoryTalk AssetCentre, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aigues Ter Llobregat Spain | Utilities | 10 | $110M | Spain | Rockwell Automation | Rockwell FactoryTalk AssetCentre | IT Service Management | 2014 | n/a |
In 2014, Aigues Ter Llobregat in Spain implemented Rockwell FactoryTalk AssetCentre. The deployment targeted IT Service Management for operational technology operations and maintenance across the regional water and wastewater network.
The Rockwell FactoryTalk AssetCentre implementation managed distributed programmable automation controllers and operator panels, and added access control, automated backup and asset auditing capabilities. Configuration work focused on OT asset management workflows common in utilities, including controller code versioning, scheduled backups and role based access enforcement for operator interfaces. The implementation of Rockwell FactoryTalk AssetCentre centralized asset inventories and audit logs to improve traceability of field devices.
Operational scope covered water and wastewater operations across ATLL's regional network and was executed as part of a broader automation upgrade to distributed sites. Governance and process changes consolidated asset visibility for operations and maintenance teams, and established formal audit trails and disaster recovery procedures to support regulatory compliance.
The referenced case study attributes improved asset visibility and enhanced disaster recovery capabilities to Rockwell FactoryTalk AssetCentre, with tighter asset auditing and access control cited as key benefits for meeting regulatory requirements.
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Colorado Springs Utilities | Utilities | 2500 | $1.6B | United States | Rockwell Automation | Rockwell FactoryTalk AssetCentre | IT Service Management | 2010 | n/a |
In 2010 Colorado Springs Utilities deployed Rockwell FactoryTalk AssetCentre as part of a PlantPAx modernization to centralize operational technology asset governance. The initiative used Rockwell FactoryTalk AssetCentre to consolidate HMI and asset data from remote hydro units, enabling centralized monitoring and structured change management workflows across the utility fleet.
The Rockwell FactoryTalk AssetCentre implementation established an OT-oriented IT Service Management capability, consolidating asset inventories, configuration control, and change tracking for hydro unit controllers and HMI systems. Integration points included PlantPAx controllers and the HMI visualization layer to capture configuration states and support automated backup and restore procedures, aligning configuration management with operational monitoring.
Operational scope focused on remote hydro units and central operations within Colorado, impacting operations and maintenance business functions through centralized monitoring, version management, and formalized change approval workflows. Governance was restructured around centralized change management and role based access to operational assets, with a phased rollout tied to PlantPAx modernization activities.
The OT deployment increased hydro unit availability to nearly 100 percent and delivered estimated annual O and M savings reported in the Rockwell case study, showing direct improvements to fleet availability and maintenance operations. This Colorado Springs Utilities Rockwell FactoryTalk AssetCentre IT Service Management deployment links asset level configuration control to centralized operational monitoring for utility hydro operations.
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Cpk Interior Products | Automotive | 400 | $48M | Canada | Rockwell Automation | Rockwell FactoryTalk AssetCentre | IT Service Management | 2021 | JAE Automation |
In 2021, Cpk Interior Products deployed Rockwell FactoryTalk AssetCentre as an IT Service Management solution to centralize version control, backups and change tracking for PLC and HMI assets. The implementation targeted OT asset lifecycle and maintenance operations across three Ontario manufacturing facilities in Canada, and the project was delivered with systems integrator JAE Automation.
The deployment used FactoryTalk AssetCentre for OT asset and maintenance management modules to establish centralized version control, automated backup schedules, and auditable change tracking for control logic and HMI visualization files. Configuration work included role based access controls, check in and check out workflows, and automated file comparison to highlight configuration drift and support maintenance and engineering workstreams.
Integrations focused on connecting site PLC and HMI repositories across the three Ontario sites to a central AssetCentre repository, enabling coordinated configuration management while runtime control remained on local controllers. The architecture separated configuration management from control execution, providing a single secure repository for asset packages and version history.
Governance and process changes formalized change approval, rollback procedures, and a single point of truth for version history to standardize maintenance workflows. According to the Rockwell case study, the implementation of Rockwell FactoryTalk AssetCentre resulted in significantly reduced MTTR.
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Oil, Gas and Chemicals | 70 | $15M | United States | Rockwell Automation | Rockwell FactoryTalk AssetCentre | IT Service Management | 2025 | n/a |
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