List of RoomKeyPMS Customers
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Since 2010, our global team of researchers has been studying RoomKeyPMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RoomKeyPMS for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RoomKeyPMS for Real Estate Property Management include: Spicers Retreats, a Australia based Leisure and Hospitality organisation with 300 employees and revenues of $70.0 million, The Woodlands Resort, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using RoomKeyPMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RoomKeyPMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Spicers Retreats | Leisure and Hospitality | 300 | $70M | Australia | RoomKeyPMS | RoomKeyPMS | Real Estate Property Management | 2016 | n/a |
In 2016 Spicers Retreats deployed RoomKeyPMS as its Real Estate Property Management application. The implementation targeted the companys Australian retreat portfolio, aligning property operations with reservation management and front desk workflows for a 300 employee organization in the Leisure and Hospitality sector.
RoomKeyPMS was configured to support core property management capabilities including central reservations, front desk check in and check out, rate management, guest profiles and folio billing, and housekeeping task orchestration. The deployment emphasized property-level configuration and reporting, with calendaring and inventory controls provisioned to manage room allotments and rate plans across sites.
The environment was integrated with a suite of operational systems listed by the customer, including ResDiary for F and B reservations, SpaOne for spa bookings, Tanda for time and attendance, KeyPay for payroll processing, Invitbox for guest communications and Impos for point of sale. These integrations connected RoomKeyPMS to guest communication flows, F and B and spa scheduling, POS charging, and workforce and payroll processes, enabling transactional continuity between front desk, spa, F and B, HR and finance functions.
Governance focused on centralized configuration standards and phased property rollouts, with role based access controls and training directed at reservations and front desk teams. Data stewardship and operational workflow alignment were structured to standardize booking, billing and housekeeping processes across the retreat network while preserving property specific rate and inventory settings.
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The Woodlands Resort | Leisure and Hospitality | 500 | $70M | United States | RoomKeyPMS | RoomKeyPMS | Real Estate Property Management | 2019 | n/a |
In 2019 The Woodlands Resort deployed RoomKeyPMS as its Real Estate Property Management application to support property level front office and operational workflows. The Woodlands Resort RoomKeyPMS Real Estate Property Management implementation covered front desk operations, breakfast service oversight, accounting touchpoints, guest care and housekeeping operations at the Curio Collection by Hilton property.
Configuration emphasized front desk cashiering and billing workflows, daily Accounts Receivable posting, safe counts and cash deposit procedures, and order processing. Staff used RoomKeyPMS to complete payroll related entries, Human Resources related tasks, and Accounts Receivable and Accounts Payable billing and posting, reflecting the application of the system to core financial and HR adjacent operations.
Operational coverage included MOD shift property walks, room inspections, and creation of incident reports, along with receiving and resolving guest relations and Customer Care issues using established RoomKeyPMS workflows. Scheduling was executed according to labor standards and forecasted occupancy, with direct oversight of Breakfast and Front Office departments tied to system driven staffing and posting processes.
Governance and rollout incorporated brand required training and implementation of new standards across the property, with daily billing discipline maintained as AR items were billed and posted daily keeping accounts current. The implementation anchored front office, accounting, HR adjacent, and housekeeping business functions under RoomKeyPMS operational controls and standard operating procedures.
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