List of RTBS Customers
Queenstown, 9300,
New Zealand
Since 2010, our global team of researchers has been studying RTBS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RTBS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RTBS for Reservation and Booking Management include: Timevale, a Australia based Leisure and Hospitality organisation with 70 employees and revenues of $9.0 million, Mount Cook Ski Planes and Helicopters, a New Zealand based Leisure and Hospitality organisation with 30 employees and revenues of $4.0 million, Cairns Adventures, a Australia based Professional Services organisation with 3 employees and revenues of $1.0 million, Wanaka TOP 10, a New Zealand based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using RTBS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RTBS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cairns Adventures | Professional Services | 3 | $1M | Australia | Esy Technology | RTBS | Reservation and Booking Management | 2018 | n/a |
In 2018, Cairns Adventures implemented RTBS for Reservation and Booking Management as the customer-facing booking engine on its public website. Cairns Adventures is a small Australian professional services operator with three employees, and the RTBS deployment exposed online reservation flows directly through the company's site. The implementation positioned RTBS to capture bookings, manage availability, and send confirmation communications to customers.
RTBS was configured to support core Reservation and Booking Management functional modules including real-time availability, online booking capture, booking administration screens for staff, and scheduling workflows consistent with small operator operations. Deployment architecture centered on an embedded or hosted booking interface integrated into the website, with operational scope focused on front-office booking and customer service functions rather than large scale back-office systems. Governance emphasized centralized booking intake and manual operational control by staff, aligned to the firm’s small scale and single-site operational profile.
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Mount Cook Ski Planes and Helicopters | Leisure and Hospitality | 30 | $4M | New Zealand | Esy Technology | RTBS | Reservation and Booking Management | 2018 | n/a |
In 2018 Mount Cook Ski Planes and Helicopters implemented RTBS, a Reservation and Booking Management application supplied by Esy Technology. The deployment placed RTBS on the company website to provide a direct online booking engine and availability calendar for flight and helicopter tour reservations. RTBS was configured to handle reservation lifecycle management, real-time availability controls, booking confirmations, and administrative reservation editing consistent with Reservation and Booking Management capabilities.
Operationally the RTBS implementation centralized booking and scheduling workflows across sales, operations, and customer service for the 30-employee operator. Configuration work focused on embedding web booking widgets, calendar-based inventory controls, passenger manifest handling, and administrative dashboards, with governance assigned to centralized administrative accounts for booking creation and schedule updates. Mount Cook Ski Planes and Helicopters uses RTBS to support Reservation and Booking Management for ticketing and scheduling business functions via its public website.
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Timevale | Leisure and Hospitality | 70 | $9M | Australia | Esy Technology | RTBS | Reservation and Booking Management | 2020 | n/a |
In 2020, Timevale deployed RTBS from Esy Technology on its corporate website aussieworld.com.au. RTBS is implemented as the Reservation and Booking Management application supporting online guest reservations for the Australia based leisure and hospitality operator. The deployment was oriented around capturing direct website bookings and centralizing reservation intake for the company’s reservation and guest services teams.
The implementation configured RTBS core modules including the online booking engine, availability and inventory management, rate and allotment controls, reservation record management, and calendar based booking interfaces. Configuration emphasized an embedded website booking widget and automated booking confirmation workflows, together with front office management screens for reservation staff. RTBS was tailored to accommodate tour and accommodation style booking flows, including multi rate and date specific availability handling.
The RTBS instance operates across reservations and front office functions, enabling staff to manage bookings and modify reservations through the application console. Integration scope comprised a website front end integration for live booking capture, with the RTBS environment provisioned as a cloud hosted booking platform provided by Esy Technology. Governance concentrated on standardizing booking handling procedures, reservation acceptance rules, and front office workflows to streamline online reservation operations.
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Wanaka TOP 10 | Leisure and Hospitality | 10 | $1M | New Zealand | Esy Technology | RTBS | Reservation and Booking Management | 2020 | n/a |
In 2020 Wanaka TOP 10 implemented RTBS, deploying a Reservation and Booking Management application to their public website to accept direct bookings. The deployment targeted the website booking flow and the small property operations team, aligning online reservations with front desk handling and on site check in processes.
RTBS was configured to expose inventory and availability calendars, manage site and unit rate plans, capture guest reservation records, and generate booking confirmations. Standard booking engine capabilities such as real time availability checks, calendar based inventory control, and automated confirmation emails were applied to match the Reservation and Booking Management use case. Configuration complexity was kept proportional to the company size, emphasizing straightforward admin workflows and direct operational access to the RTBS console.
The RTBS booking widget was embedded on Wanaka TOP 10 website, serving as the primary channel for direct bookings and feeding reservation records into daily operations. Operational governance was handled by the property operations team, who maintained rate plans, booking policies, and manual reconciliation between online reservations and on site arrivals. The implementation emphasized lean operational controls and direct administrative stewardship of the Reservation and Booking Management system.
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