List of RUNSYSTEM MiraBOT Customers
Tokyo, 150-8512,
Japan
Since 2010, our global team of researchers has been studying RUNSYSTEM MiraBOT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RUNSYSTEM MiraBOT for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RUNSYSTEM MiraBOT for Chatbots and Conversational AI include: TVP Steel, a Vietnam based Manufacturing organisation with 2400 employees and revenues of $400.0 million, Mercedes-Benz Vietnam, a Vietnam based Automotive organisation with 1000 employees and revenues of $200.0 million, Dong Nai Construction Materials and Fuel, a Vietnam based Oil, Gas and Chemicals organisation with 1000 employees and revenues of $170.0 million, JACCS, a Vietnam based Banking and Financial Services organisation with 1500 employees and revenues of $125.0 million, Stella Pharma JSC, a Vietnam based Life Sciences organisation with 1000 employees and revenues of $90.0 million and many others.
Contact us if you need a completed and verified list of companies using RUNSYSTEM MiraBOT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RUNSYSTEM MiraBOT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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195 Global Joint Stock Company | Education | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 195 Global Joint Stock Company deployed RUNSYSTEM MiraBOT on its website. The deployment leverages Chatbots and Conversational AI to automate responses to prospective student inquiries and surface enrollment and course information on the public site.
RUNSYSTEM MiraBOT is implemented as a web-embedded conversational agent with a cloud-hosted runtime, coupled to a configurable conversational flow engine and a knowledge base for FAQ handling. Functional capabilities implemented include intent classification, scripted dialog flows, contact form capture for lead handoff to the site contact mechanism, session logging for review, and basic usage analytics instrumentation.
Operational scope is limited to the company website and affects business functions including admissions inquiries, student support triage, and front-line digital engagement. Governance and workflow control are managed by internal staff who author and tune conversation scripts and review session logs for iterative refinement, with rollout executed as a site-level embedded widget rather than a broader regional deployment.
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1BOSS | Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1BOSS implemented RUNSYSTEM MiraBOT, deploying a Chatbots and Conversational AI application on its public website to provide automated customer interactions and lead capture. The deployment uses the RUNSYSTEM MiraBOT conversational interface embedded in web pages on https://www.1boss.vn, aligning the company, RUNSYSTEM MiraBOT, Chatbots and Conversational AI, and customer engagement functionality into a single operational surface.
The implementation centers on web chat widget configuration, conversational flow authoring, intent classification, and a knowledge base driven FAQ capability that handles routine inquiries and routes complex requests. RUNSYSTEM MiraBOT was configured for lightweight administration consistent with a 10 person professional services firm, with content and intent models tuned to firm services and frequently asked questions.
Operationally the chatbot is integrated directly into the site front end, serving customer service and lead generation functions and providing a human handoff pathway for cases that exceed automated scope. Governance is organized around a small administrative owner who maintains conversational content and updates the knowledge base, while front line staff manage escalations and follow up on leads generated through RUNSYSTEM MiraBOT.
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25 Green Nutri | Consumer Packaged Goods | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 25 Green Nutri deployed RUNSYSTEM MiraBOT on their website to provide automated customer assistance. RUNSYSTEM MiraBOT is a Chatbots and Conversational AI application implemented as a web embedded chat interface supporting product guidance, frequently asked questions automation and order inquiry triage. The implementation targets customer service and e commerce engagement on the corporate website.
Configuration focused on conversational flow design, intent and entity definitions, scripted responses and lead capture workflows, with rules based routing and fallback escalation to human contact channels. Governance and content ownership are managed by marketing and customer service teams to maintain product knowledge and response accuracy, reflecting a compact operational scope consistent with the company's size. The deployment exposes the RUNSYSTEM MiraBOT conversational UI to site visitors, centralizing first line customer interactions through the Chatbots and Conversational AI layer.
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Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 15 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 11 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 220 | $5M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 11 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Transportation | 13 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating RUNSYSTEM MiraBOT
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