List of RUNSYSTEM MiraBOT Customers
Gmo Internet Japan
Cerulean Tower, 26-1 Sakuragaokacho, Shibuya-ku,
Tokyo, 150-8512,
Japan
Tokyo, 150-8512,
Japan
81 3-5456-2555
Communications
1135
$87M
Since 2010, our global team of researchers has been studying RUNSYSTEM MiraBOT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RUNSYSTEM MiraBOT for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RUNSYSTEM MiraBOT for Chatbots and Conversational AI include: TVP Steel, a Vietnam based Manufacturing organisation with 2400 employees and revenues of $400.0 million, Mercedes-Benz Vietnam, a Vietnam based Automotive organisation with 1000 employees and revenues of $200.0 million, Dong Nai Construction Materials and Fuel, a Vietnam based Oil, Gas and Chemicals organisation with 1000 employees and revenues of $170.0 million, JACCS, a Vietnam based Banking and Financial Services organisation with 1500 employees and revenues of $125.0 million, Techway, a Vietnam based Distribution organisation with 270 employees and revenues of $95.0 million and many others.
Contact us if you need a completed and verified list of companies using RUNSYSTEM MiraBOT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RUNSYSTEM MiraBOT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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195 Global Joint Stock Company | Education | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 195 Global Joint Stock Company deployed RUNSYSTEM MiraBOT on its website. The deployment leverages Chatbots and Conversational AI to automate responses to prospective student inquiries and surface enrollment and course information on the public site.
RUNSYSTEM MiraBOT is implemented as a web-embedded conversational agent with a cloud-hosted runtime, coupled to a configurable conversational flow engine and a knowledge base for FAQ handling. Functional capabilities implemented include intent classification, scripted dialog flows, contact form capture for lead handoff to the site contact mechanism, session logging for review, and basic usage analytics instrumentation.
Operational scope is limited to the company website and affects business functions including admissions inquiries, student support triage, and front-line digital engagement. Governance and workflow control are managed by internal staff who author and tune conversation scripts and review session logs for iterative refinement, with rollout executed as a site-level embedded widget rather than a broader regional deployment.
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1BOSS | Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1BOSS implemented RUNSYSTEM MiraBOT, deploying a Chatbots and Conversational AI application on its public website to provide automated customer interactions and lead capture. The deployment uses the RUNSYSTEM MiraBOT conversational interface embedded in web pages on https://www.1boss.vn, aligning the company, RUNSYSTEM MiraBOT, Chatbots and Conversational AI, and customer engagement functionality into a single operational surface.
The implementation centers on web chat widget configuration, conversational flow authoring, intent classification, and a knowledge base driven FAQ capability that handles routine inquiries and routes complex requests. RUNSYSTEM MiraBOT was configured for lightweight administration consistent with a 10 person professional services firm, with content and intent models tuned to firm services and frequently asked questions.
Operationally the chatbot is integrated directly into the site front end, serving customer service and lead generation functions and providing a human handoff pathway for cases that exceed automated scope. Governance is organized around a small administrative owner who maintains conversational content and updates the knowledge base, while front line staff manage escalations and follow up on leads generated through RUNSYSTEM MiraBOT.
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25 Green Nutri | Consumer Packaged Goods | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 25 Green Nutri deployed RUNSYSTEM MiraBOT on their website to provide automated customer assistance. RUNSYSTEM MiraBOT is a Chatbots and Conversational AI application implemented as a web embedded chat interface supporting product guidance, frequently asked questions automation and order inquiry triage. The implementation targets customer service and e commerce engagement on the corporate website.
Configuration focused on conversational flow design, intent and entity definitions, scripted responses and lead capture workflows, with rules based routing and fallback escalation to human contact channels. Governance and content ownership are managed by marketing and customer service teams to maintain product knowledge and response accuracy, reflecting a compact operational scope consistent with the company's size. The deployment exposes the RUNSYSTEM MiraBOT conversational UI to site visitors, centralizing first line customer interactions through the Chatbots and Conversational AI layer.
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999+ Mau thiet ke quan cafe Dop | Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 999+ Mau thiet ke quan cafe Dop deployed RUNSYSTEM MiraBOT on its public website to establish a conversational customer interface. RUNSYSTEM MiraBOT is implemented as the website chat engine, classified under Chatbots and Conversational AI, and is used to handle customer inquiries, provide service information, and capture preliminary design requests.
Configuration centered on embedding the web chat widget and developing conversational flows for FAQ automation, lead capture, and basic service triage, reflecting core Chatbots and Conversational AI capabilities. Operational coverage is customer-facing and managed by the studio’s small team, affecting client engagement, pre-sales intake, and service routing, with governance focused on maintaining conversation scripts and updating chatbot content through routine operational ownership by marketing or operations staff.
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A La Carte Ha Long Bay | Leisure and Hospitality | 15 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
In 2023, A La Carte Ha Long Bay deployed RUNSYSTEM MiraBOT on its public website. RUNSYSTEM MiraBOT is a Chatbots and Conversational AI application implemented to support guest-facing service and reservation assistance on https://www.alacartehalongbay.com/, targeting online inquiry handling for the small hotel operation of 15 employees.
The implementation is delivered as an embedded web chat widget, configured for conversational FAQ automation, guided booking prompts, and form capture for reservation details, reflecting standard Chatbots and Conversational AI functional workflows. Configuration emphasizes session-based intent detection and routing, with complex requests escalated to hotel staff through existing contact channels. Governance and ongoing configuration are overseen by internal operations staff, with escalation paths defined for manual intervention, aligning A La Carte Ha Long Bay RUNSYSTEM MiraBOT Chatbots and Conversational AI to core guest service and reservation workflows.
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Professional Services | 11 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 220 | $5M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 11 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Transportation | 13 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Vietnam | GMO | RUNSYSTEM MiraBOT | Chatbots and Conversational AI | 2023 | n/a |
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Showing 1 to 10 of 510 entries
Buyer Intent: Companies Evaluating RUNSYSTEM MiraBOT
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD RUNSYSTEM MiraBOT Coverage
RUNSYSTEM MiraBOT is a Chatbots and Conversational AI solution from GMO.
Companies worldwide use RUNSYSTEM MiraBOT, from small firms to large enterprises across 21+ industries.
Organizations such as TVP Steel, Mercedes-Benz Vietnam, Dong Nai Construction Materials and Fuel, JACCS and Techway are recorded users of
RUNSYSTEM MiraBOT for Chatbots and Conversational AI.
Companies using RUNSYSTEM MiraBOT are most concentrated in Manufacturing, Automotive and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using RUNSYSTEM MiraBOT are most concentrated in Vietnam, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RUNSYSTEM MiraBOT across Americas, EMEA, and APAC.
Companies using RUNSYSTEM MiraBOT range from small businesses with 0-100 employees - 94.51%, to mid-sized firms with 101-1,000 employees - 5.1%, large organizations with 1,001-10,000 employees - 0.39%, and global enterprises with 10,000+ employees - 0%.
Customers of RUNSYSTEM MiraBOT include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified RUNSYSTEM MiraBOT customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.