List of SabreMosaic Customers
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Since 2010, our global team of researchers has been studying SabreMosaic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SabreMosaic for Personalization and Product Recommendations from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SabreMosaic for Personalization and Product Recommendations include: GOL Linhas Aéreas, a Brazil based Transportation organisation with 14048 employees and revenues of $3.01 billion, Avelo Airlines, a United States based Transportation organisation with 1000 employees and revenues of $265.0 million, Riyadh Air, a Saudi Arabia based Transportation organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using SabreMosaic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SabreMosaic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avelo Airlines | Transportation | 1000 | $265M | United States | SABRE | SabreMosaic | Personalization and Product Recommendations | 2025 | n/a |
In 2025 Avelo Airlines implemented SabreMosaic Ancillary IQ, deploying SabreMosaic as part of a targeted merchandising and retailing initiative. The US based implementation positions SabreMosaic within the airline commercial stack to support ancillary offer personalization and real time optimization, aligned to the Personalization and Product Recommendations category.
The deployment emphasizes AI powered ancillary offer personalization and real time optimization capabilities, using the SabreMosaic Ancillary IQ application to generate individualized offer recommendations and optimize ancillary availability and pricing at point of sale. Functional configuration focused on ancillary offer decisioning, offer sequencing, and real time offer evaluation to increase conversion across ancillary product lines.
The program follows Avelo Airlines renewal of its Radixx agreement and explicitly integrates SabreMosaic capabilities with the carrier s Radixx retailing environment, making Avelo the first low cost carrier on Radixx to adopt SabreMosaic Ancillary IQ. Operational coverage centers on commercial and retailing processes, extending to ancillary sales workflows and front end merchandising touchpoints across the US network.
Governance and rollout began in 2025 with commercial leadership driving offer policy and operationalizing AI model outputs into merchandising workflows. The implementation centralizes ancillary offer decisioning within commercial operations to standardize real time personalization rules and enable consistent execution across booking channels.
Outcomes stated by the carrier include efforts to increase ancillary conversion and drive incremental revenue, with the 2025 rollout intended to operationalize AI driven ancillary personalization at scale.
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GOL Linhas Aéreas | Transportation | 14048 | $3.0B | Brazil | SABRE | SabreMosaic | Personalization and Product Recommendations | 2025 | n/a |
In 2025, GOL Linhas Aéreas adopted SabreMosaic in a Brazil-based initiative to enhance airline retailing and revenue management. The deployment centers on Personalization and Product Recommendations and includes SabreMosaic modules Ancillary IQ and Dynamic Availability to drive personalized ancillary offers and dynamic pricing and availability.
Ancillary IQ was configured to generate and prioritize offers across ancillaries using customer context and booking data, enabling personalized merchandising workflows and real-time offer decisioning. Dynamic Availability was implemented to adjust availability and fare options dynamically, aligning seat inventory with offer strategies and revenue management rules.
Operational scope explicitly targets passenger self-service reaccommodation via mobile channels and broader retailing activities within GOL revenue management and merchandising functions. The implementation supports end to end offer orchestration and mobile delivery, with emphasis on mobile checkout flows and point of sale ancillary merchandising.
Governance was structured around the renewed Sabre partnership and internal alignment between merchandising and revenue management teams, with centralized rule configuration and staged rollout across mobile channels in 2025. The program included configuration of business rules for offer eligibility, segmentation controls, and staged operational pilots to validate offer logic.
GOL positioned the SabreMosaic deployment to boost revenue performance and to improve passenger self-service reaccommodation via mobile channels as part of the stated airline retailing objectives for 2025. These outcomes are central to the airline retailing and revenue management focus driving the initiative.
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Riyadh Air | Transportation | 1000 | $250M | Saudi Arabia | SABRE | SabreMosaic | Personalization and Product Recommendations | 2024 | n/a |
In 2024, Riyadh Air selected SabreMosaic to power next generation airline retailing and offer optimization. SabreMosaic is being deployed as a Personalization and Product Recommendations solution to enable AI-driven, offer-and-order retailing across Riyadh Air's commercial organization in Saudi Arabia, with a targeted launch of personalized offers and continuous pricing in 2025.
The implementation includes deployment of Air Price IQ, Ancillary IQ, Bundle IQ, Upgrade IQ and Continuous Revenue Optimizer. These SabreMosaic components are configured to support dynamic pricing workflows, ancillary product management, product bundling and upgrade orchestration, plus continuous revenue optimization through model-driven offer scoring and automation of offer lifecycle processes.
Operational scope focuses on airline retailing and revenue management functions, covering offer creation, distribution and order management workflows within Riyadh Air's commercial and revenue teams in Saudi Arabia. The program centers on delivering personalized offers and continuous pricing across channels, aligning pricing and ancillary strategies with customer segmentation and real-time demand signals.
Governance planning reflects a centralized offer strategy and iterative model governance to support continuous Revenue Optimizer tuning and orchestration of Bundle IQ and Ancillary IQ rules. The rollout timetable positions SabreMosaic to begin delivering personalized offers and continuous pricing from 2025, with the stated aim of improving revenue yield and customer experience.
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Buyer Intent: Companies Evaluating SabreMosaic
- American Airlines, a United States based Transportation organization with 136900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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