List of Salesforce B2B Commerce Customers
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United States
Since 2010, our global team of researchers has been studying Salesforce B2B Commerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce B2B Commerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce B2B Commerce for eCommerce include: Molex, a United States based Manufacturing organisation with 37000 employees and revenues of $9.25 billion, SMU, a Chile based Retail organisation with 30000 employees and revenues of $5.10 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce B2B Commerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce B2B Commerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Molex | Manufacturing | 37000 | $9.3B | United States | Salesforce | Salesforce B2B Commerce | eCommerce | 2018 | n/a | In 2018 Molex implemented Salesforce B2B Commerce as part of a Next Generation Customer Service program that combined Service Cloud, Experience Cloud and Lightning B2B commerce, positioning Salesforce B2B Commerce in the eCommerce category to serve B2B storefront and portal needs. The initiative was framed as an enterprise customer experience and service platform modernization covering sales, customer service and marketing workflows across Molex. The implementation encompassed Service Cloud for case and service management, Experience Cloud including the MyMolex portal and Lightning B2B commerce capabilities, and targeted Sales Cloud deployments for multiple acquisitions under a Salesforce Lite strategy. Development and configuration work included Apex, Lightning Web Components, Aura components, Visualforce and REST web services, along with Salesforce Surveys to capture case closure feedback, and proof of concept builds to validate functional designs with business stakeholders. Architecturally the solution was designed as a multi-platform integration stack, with explicit integration design and requirements defined for Salesforce to MuleSoft to SAP flows, led jointly with the Molex MuleSoft lead and a system integrator. Identity and access for Experience Cloud was provisioned using AWS Cognito as the ID provider, and LinkedIn Sales Navigator was integrated into Salesforce to support commercial teams. The program also included responsibility for data migration and a coordinated transition of customers from a homegrown portal into the Salesforce Experience Portal, with solutions designed for security and large data volumes. Program governance emphasized close alignment with the product owner, procurement and business stakeholders throughout SI selection and blueprinting, with sprint-based delivery governance to define sprint goals and cross-functional acceptance. The Molex development team was intentionally kept hands-on to enforce implementation best practices, supported by architecture guidance, code reviews, mentoring, and technical design reviews to maintain code quality and repeatable Salesforce design patterns. The implementation scope explicitly covered end-to-end process flows across sales, customer service and marketing, and included functional and technical designs for acquisition integrations and interim integration strategies. | |
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SMU | Retail | 30000 | $5.1B | Chile | Salesforce | Salesforce B2B Commerce | eCommerce | 2020 | n/a | In 2020, SMU implemented Salesforce B2B Commerce to establish a centralized B2B eCommerce capability across its retail portfolio including Unimarc, M10, Alvi, Ok Market and Super10. The deployment focused on enabling enterprise ordering and omnichannel wholesale workflows to support commercial and marketing teams within SMU SA. The implementation of Salesforce B2B Commerce concentrated on core eCommerce modules such as product catalog and price book configuration, customer account and contract pricing management, order capture and checkout orchestration, and seller or rep-assisted ordering interfaces. Configuration work emphasized catalog segmentation by customer groups, programmable pricing rules and promotions, and API-led storefront services to support high volume B2B ordering patterns and digital catalog experiences. Operational coverage targeted SMU’s Chile retail operations and commercial functions, with the platform servicing sales, merchandising, growth marketing, and e-commerce operations across the group brands. The initiative was positioned to support omnichannel selling and B2B marketing workflows, aligning product data, pricing governance and customer segmentation to the buyer journeys used by corporate and institutional customers. Governance and rollout combined centralized commerce governance with cross-functional change management led by commercial and growth marketing stakeholders, including the Head of Growth Marketing. Governance artifacts focused on catalog and pricing control, staged brand rollouts and established release and change-control processes to coordinate merchandising, marketing and operations teams for continuous enhancement of Salesforce B2B Commerce. |
Buyer Intent: Companies Evaluating Salesforce B2B Commerce
- Third Republic United States, a United States based Professional Services organization with 70 Employees
- Salesforce, a United States based Professional Services company with 76453 Employees
- Cyntexa, a India based Professional Services organization with 400 Employees
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