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List of Samsung Knox Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ACEA Utilities 8540 $4.5B Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2024 n/a
In 2024 ACEA began operating the Samsung Knox Platform as its Endpoint Detection and Response (EDR) control point within Help Desk Hardware e Software / PdL e Telefonia operations based in ACEA SPA Rome, Lazio, with activities recorded from April 2024 to present. The Samsung Knox Platform is positioned to support mobile and endpoint security workflows alongside device lifecycle and help desk functions at the site level. The implementation centers on the Samsung Knox management console to deliver device configuration, remote troubleshooting, backup and recovery, and device recovery workflows. On-platform capabilities in use include configuration and troubleshooting of iOS and Android smartphones, PdL configuration in Windows 10 and Windows 11 environments, SIM management operations such as APN configuration and activations, and procedures for theft and loss including SIM and IMEI blocking. Operational integrations are explicit with ServiceNow, which is used for ticketing management, warehouse control, inventory management, verification of device status, and assignment workflows. Asset management activities tied to the Samsung Knox Platform include inventory tracking, reorder level monitoring, device migrations that preserve user and company data, and coordination of activations, replacements, migrations, card changes, and transfers. Governance and process changes implemented alongside the Samsung Knox Platform focus on standardizing help desk procedures for hardware and software diagnostics, user support, peripheral installation and configuration, and formalizing theft and loss response through coordinated console actions and ServiceNow workflows. The rollout is scoped to ACEA SPA help desk and telephony operations in Rome, with the Samsung Knox Platform serving as the central Endpoint Detection and Response (EDR) tool for mobile and endpoint management.
Braga Group Manufacturing 100 $10M Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2022 n/a
In 2022 Braga Group implemented the Samsung Knox Platform as a company-wide endpoint initiative. The deployment addressed Endpoint Detection and Response (EDR) needs across the firm, targeting tablets, smartphones and PCs used by production, operations and administrative staff at the Italy-based manufacturer. The Samsung Knox Platform was configured to provide centralized endpoint management, device provisioning, policy enforcement, application control and threat detection and response capabilities consistent with EDR workflows. Deployment work included device enrollment and configuration for mobile and desktop endpoints, role-based policy assignment for different user groups, and operational controls for application whitelisting and remote remediation. The implementation ran under internal project management, with the Project Manager coordinating cross-department activities and collaborating with the Operation Manager on optimizations and rollout sequencing. Samsung Knox Platform was implemented alongside PBX Natterbox for telephony on mobile endpoints, and the PM provided ongoing user support and training while managing subscriptions and IT vendor relationships. The project explicitly contributed to company cost savings through subscription and vendor management, and strengthened endpoint governance and staff onboarding for device security.
BT Group Manufacturing 280 $80M Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2022 n/a
In 2022, BT Group deployed Samsung Knox Platform for Endpoint Detection and Response (EDR) to manage corporate mobile endpoints across its retail and manufacturing footprint. Deployment scope covered management of 10 stores and 4 production units plus a foreign office in Granada, supporting approximately 300 employees and overseen by the IT system administrator based in Lesmo, Lombardy since September 2022. The Samsung Knox Platform was configured via the Samsung Knox portal to handle app release, user and group provisioning, and device policy enforcement, while Samsung E-Fota was used to manage firmware releases, activation, and configuration of company devices. Functional capabilities implemented include centralized app lifecycle management, staged firmware rollout, device enrollment and policy assignment, and role based administration for mobile telephony operations consistent with Endpoint Detection and Response (EDR) expectations. Operational architecture coexists with enterprise endpoint and infrastructure components managed by the IT team, including Microsoft Intune for broader device lifecycle tasks, Azure Active Directory for identity governance, Azure Exchange mailbox provisioning via PowerShell, WSUS for client updates, and Fortinet systems for endpoint security monitoring. Security workflows include monitoring and ticketing through Fortinet EMS and FortiClient Endpoint Management Server portals, application of web filtering on firewalls, VPN configuration support, and coordination with the Alcatel VOIP switchboard, VLAN assignments on switches, and WiFi access point management. Governance and operations are structured through a Level 2 Help Desk model that issues client side updates, administers authentication and privileges, manages file server and user registry tasks, and maintains identities and virtual networks within Azure. Device governance uses the Samsung Knox Platform and E-Fota for controlled app and firmware release, with ongoing supplier interfacing and collaboration with the IT security team to monitor incidents and manage tickets across the security and network stacks.
Retail 32996 $10.7B Belgium Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2019 n/a
Leisure and Hospitality 19000 $5.5B Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2018 n/a
Oil, Gas and Chemicals 31585 $17.8B Germany Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2018 n/a
Retail 4000 $1.2B Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2018 n/a
Professional Services 713 $333M Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2023 n/a
Transportation 25 $3M Austria Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2018 n/a
Manufacturing 800 $176M Italy Samsung SDS Samsung Knox Platform Endpoint Detection and Response (EDR) 2023 n/a
Showing 1 to 10 of 18 entries

Buyer Intent: Companies Evaluating Samsung Knox Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Samsung Knox Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Samsung Knox Platform for Endpoint Detection and Response (EDR) include:

  1. Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Samsung Knox Platform Coverage

Samsung Knox Platform is a Endpoint Detection and Response (EDR) solution from Samsung SDS.

Companies worldwide use Samsung Knox Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Evonik Industries, Colruyt Group, Costa Crociere, ACEA and Snam are recorded users of Samsung Knox Platform for Endpoint Detection and Response (EDR).

Companies using Samsung Knox Platform are most concentrated in Oil, Gas and Chemicals, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Samsung Knox Platform are most concentrated in Germany, Belgium and Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Samsung Knox Platform across Americas, EMEA, and APAC.

Companies using Samsung Knox Platform range from small businesses with 0-100 employees - 11.11%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 38.89%, and global enterprises with 10,000+ employees - 16.67%.

Customers of Samsung Knox Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Samsung Knox Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Endpoint Detection and Response (EDR).