List of SaneBox Customers
Boston, 02116-2570, MA,
United States
Since 2010, our global team of researchers has been studying SaneBox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SaneBox for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SaneBox for Marketing Automation include: Shopify, a Canada based Retail organisation with 8100 employees and revenues of $8.88 billion, Serhant Real Estate, a United States based Construction and Real Estate organisation with 600 employees and revenues of $130.0 million, Techmd, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SaneBox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SaneBox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Serhant Real Estate | Construction and Real Estate | 600 | $130M | United States | SaneBox | SaneBox | Marketing Automation | 2019 | n/a |
In 2019, Serhant Real Estate implemented SaneBox as a Marketing Automation application to support sales and CRM lead management in the United States. The deployment leverages SaneBox features SaneNoReply and SaneReminders to track unanswered messages and schedule follow-ups, enabling agents and brokerage sales teams to surface missed engagement and enforce follow-up cadence. SaneBox reporting indicated the tool spread across the brokerage, establishing organization-wide visibility into unanswered email threads.
Functionally the deployment applied inbox-level automation and reminder workflows to day-to-day sales activity, shaping lead management practices and agent follow-up behavior. Governance focused on standardizing follow-up processes and using SaneNoReply and SaneReminders as operational controls for accountability across listings, client outreach, and lead pipelines. Reported outcomes included more consistent follow-ups and closed deals, aligning SaneBox with Serhant Real Estate sales and CRM objectives.
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Shopify | Retail | 8100 | $8.9B | Canada | SaneBox | SaneBox | Marketing Automation | 2017 | n/a |
In 2017, Shopify trialed and then rolled out SaneBox at its Ottawa office to reduce email distractions and improve employee focus. The deployment was an internal productivity and email-management use case in Canada, and Shopify classified the work under Marketing Automation by using SaneBox to automate inbox prioritization for staff.
The implementation of SaneBox emphasized automated inbox filtering and triage capabilities to surface high priority messages and suppress lower value mail, aligning with typical Marketing Automation workflow automation. Configuration centered on user-level filtering rules and organization-wide policy settings to channel unimportant mail away from primary inboxes, preserving attention for business-critical messages.
Rollout began as a trial within the Ottawa office and proceeded to a broader operational deployment for the team, with adoption guided by user onboarding and adjusted filter configurations. Governance incorporated straightforward operational practices for inbox triage and ongoing tuning of filter sensitivity to balance visibility and suppression of nonessential email.
Shopify reported that SaneBox filtered roughly 55% of unimportant mail and the vendor reported the team saved over 450 hours per month, indicating a measurable reduction in time spent on email for the Ottawa-based staff. The primary business function impacted was internal employee productivity, with SaneBox serving as the deployed Marketing Automation application to reduce email-related interruptions.
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Techmd | Professional Services | 10 | $1M | United States | SaneBox | SaneBox | Marketing Automation | 2018 | n/a |
In 2018, Techmd implemented SaneBox company-wide to prioritize important messages and improve teamwork. The deployment used SaneBox as a Marketing Automation application for IT, operations, and internal communications in the United States, with an explicit focus on inbox productivity and response management. The implementation organized individual and team inboxes, routed customer and internal messages more predictably, and centralized reporting on responsiveness.
Functional capabilities emphasized during the rollout included message prioritization, automated inbox triage, and reporting on response behavior, with SaneBox providing the core inbox management features. The program impacted IT and operations teams and internal communications workflows, and Techmd reported that operations flowed more smoothly and customers received faster attention. Governance and rollout focused on company-wide adoption of inbox handling practices and use of SaneBox reporting to monitor operational response, rather than on external integrations.
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Buyer Intent: Companies Evaluating SaneBox
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