List of SAP Cloud ALM Customers
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Since 2010, our global team of researchers has been studying SAP Cloud ALM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Cloud ALM for Application Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Cloud ALM for Application Lifecycle Management include: Sanofi, a France based Life Sciences organisation with 82878 employees and revenues of $47.74 billion, Advanced Info Service, a Thailand based Communications organisation with 19698 employees and revenues of $6.87 billion, Ximenez Group, a Spain based Manufacturing organisation with 500 employees and revenues of $110.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Cloud ALM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP Cloud ALM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Advanced Info Service | Communications | 19698 | $6.9B | Thailand | SAP | SAP Cloud ALM | Application Lifecycle Management | 2025 | n/a | In 2025, Advanced Info Service implemented SAP Cloud ALM, an Application Lifecycle Management solution, as a core component of its RISE with SAP program. The project went live in June 2025 and is positioned to modernize AIS digital core and unify operations across finance, spend management, material management, wholesale and retail functions. AIS adopted a Fit to Standard approach using SAP Best Practices and configured SAP Cloud ALM to govern lifecycle activities including change and release management, test orchestration, and operational monitoring for cloud ERP components. SAP Fiori was deployed to deliver a simplified user experience for end users across finance, procurement and operations, aligning role based access and process flows to standard templates. The implementation leverages SAP Business Technology Platform to enable integration and extensibility across the RISE with SAP stack, while SAP Cloud ALM serves as the Application Lifecycle Management layer for deployment pipelines and centralized operations. SAP Cloud ALM is used to instrument system health, manage incidents and coordinate transports and configuration changes in support of the AI powered cloud ERP landscape. Governance and rollout emphasized standardized process control, strengthened auditability and consolidated group wide reporting to support enterprise planning and operational oversight. Reported program outcomes include expected improvements in operational efficiency, enhanced financial accuracy, procurement transparency and productivity as AIS moves to a centralized platform for core enterprise functions. | |
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Sanofi | Life Sciences | 82878 | $47.7B | France | SAP | SAP Cloud ALM | Application Lifecycle Management | 2021 | n/a | In 2021, Sanofi implemented SAP Cloud ALM for Application Lifecycle Management to provide real-time operational visibility for its IT operations and platform teams. The deployment was positioned to centralize monitoring and operational insight across Sanofi’s enterprise application landscape, supporting proactive detection of issues rather than reactive incident firefighting. SAP Cloud ALM was configured to deliver job and automation monitoring as core capabilities, with real-time insights, operational dashboards, and alerting tied to job runtime behavior and execution status. The implementation emphasized Application Lifecycle Management functions such as monitoring of scheduled jobs and automation flows, orchestration visibility, and configuration of operational telemetry to surface runtime deteriorations and execution failures. The solution was integrated with Sanofi’s enterprise applications to collect execution and automation telemetry, enabling the ISHIFT platform team and IT operations to detect job runtime deteriorations and job execution failures. Operational coverage focused on platform-level job scheduling and automation monitoring workflows, with telemetry feeding centralized dashboards and incident queues for faster triage. Governance and workflow adjustments supported a shift toward proactive operations, reflecting Sanofi statements that SAP Cloud ALM provides real-time insights and seamless integration to their enterprise applications. David Demarest, ISHIFT Platform Lead, described the SAP Cloud ALM solution as a game changer for Sanofi’s IT operations, noting its role in helping the organization stay proactive rather than reactive. | |
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Ximenez Group | Manufacturing | 500 | $110M | Spain | SAP | SAP Cloud ALM | Application Lifecycle Management | 2021 | n/a | In 2021 Ximenez Group implemented SAP Cloud ALM, placing the deployment squarely in the Application Lifecycle Management category to strengthen operational monitoring and incident response across its manufacturing environment. The SAP Cloud ALM implementation targets IT operations and business process continuity, aligning the application with operational functions such as system health checks, interface surveillance, business process observability, scheduled job tracking, and end user activity monitoring. The deployment was realized as a cloud native SAP Cloud ALM instance configured to provide centralized monitoring and role based dashboards, enabling consolidated views of health monitoring, integration monitoring, business process monitoring, job monitoring, and user monitoring. Configuration efforts emphasized fine grained monitoring rules and automated alerting workflows to surface anomalies and ticketing triggers, consistent with Application Lifecycle Management practices for ongoing system observability and operational governance. Stratesys Technology Solutions S.L. acted as the implementation partner, leading rollout activities, operational cutover, and governance design including handoff procedures for support teams and escalation paths. Operational scope covered IT and production operations within Ximenez Group, with monitoring feeds instrumented to observe system interfaces and business process execution across the manufacturing environment. According to Ramón Montené Benet, Socio-Director at Stratesys Technology Solutions S.L., the SAP Cloud ALM deployment has been a success and vital for business continuity, enabling proactive identification and resolution of errors in health monitoring, integration monitoring, business process monitoring, job monitoring, and user monitoring, and contributing to greater efficiency, productivity, and success for Ximenez Group. |
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