List of Sapiens Intelligence Customers
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Since 2010, our global team of researchers has been studying Sapiens Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens Intelligence for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens Intelligence for Analytics and BI include: Bangkok Insurance, a Thailand based Insurance organisation with 1650 employees and revenues of $605.0 million, American Armed Forces Mutual Aid Association, a United States based Non Profit organisation with 150 employees and revenues of $130.0 million, South Carolina State Accident Fund, a United States based Government organisation with 150 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens Intelligence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Armed Forces Mutual Aid Association | Non Profit | 150 | $130M | United States | Sapiens International | Sapiens Intelligence | Analytics and BI | 2023 | n/a |
In 2023, the American Armed Forces Mutual Aid Association selected Sapiens Intelligence as part of Sapiens Pro Series Customer Acquisition SaaS solution. The deployment explicitly positions Sapiens Intelligence, categorized as Analytics and BI, to support customer acquisition, underwriting decisioning, and agent driven point of sale workflows for AAFMAA.
The implementation bundles Sapiens ApplicationPro, IllustrationPro, UnderwritingPro, and Sapiens Intelligence into a unified digital point of sale decisioning solution. Functional modules implemented include application intake and submission handling, illustration generation, automated underwriting decisioning, analytics driven evidence evaluation, and an agent toolkit designed to ensure data accuracy and process flexibility for life and annuity products.
Deployment uses Sapiens cloud based SaaS architecture with 24/7 platform access and pre integrated, low code capabilities to accelerate configuration and ongoing updates. Integrations called out in vendor materials include agent toolkit integrations and instant evidence sources to enable immediate decisioning, and the rollout is scoped to support AAFMAA customer acquisition channels, agents, underwriting, and member service functions with an implementation completion target during second quarter 2024.
Governance and workflow restructuring emphasize centralizing customer acquisition workflows and automating the submission to commission experience so underwriting and distribution use consistent decision logic and analytics. AAFMAA has stated the solution will support new customer acquisition, address increasing transaction volume and complexity, enable timely delivery of products and services, and strengthen long term financial performance.
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Bangkok Insurance | Insurance | 1650 | $605M | Thailand | Sapiens International | Sapiens Intelligence | Analytics and BI | 2024 | n/a |
In 2024, Bangkok Insurance went live with Sapiens Intelligence as part of a broader Sapiens Property & Casualty platform deployment. The go-live on June 13, 2024 included Sapiens IDITSuite for Property & Casualty, Sapiens ReinsuranceMaster, and Sapiens Intelligence, and deployed a Thai country layer to align the solution with local regulatory and product requirements.
The implementation encompassed core P&C modules for policies, billing, finance, claims, renewals, reinsurance accounting, document management, workflow, and reporting, with Sapiens Intelligence delivering Analytics and BI capabilities to surface actionable insights. Sapiens IDITSuite served as the digital API configuration engine, enabling rapid configuration of digital APIs and supporting customer acquisition and digital sales channel workflows.
Sapiens Intelligence was integrated into the end-to-end platform and connected via the Sapiens API configuration engine to many internal systems, supporting all channels and lines of business across Bangkok Insurance operations in Thailand. The project included a data migration of 6.5 million parties into the new platform, positioning Sapiens Intelligence to improve underwriting risk selection and to provide analytics-driven visibility into claims expense ratios.
Governance and operational objectives emphasized self-sufficiency in core processes and faster speed to market, with the vendor positioning the deployment to lower total cost of ownership while accelerating revenue growth and operational efficiency. The program is described as one of the largest and most complex implementations in the Thailand insurance sector, implemented to centralize policy, reinsurance, claims, and analytics functions under Sapiens Intelligence and the wider Sapiens P&C platform.
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South Carolina State Accident Fund | Government | 150 | $22M | United States | Sapiens International | Sapiens Intelligence | Analytics and BI | 2023 | n/a |
In 2023, the South Carolina State Accident Fund selected Sapiens Intelligence within a broader Sapiens SaaS deployment to automate and modernize its workers compensation and digital processes. Sapiens Intelligence, an Analytics and BI application, is designated to serve as a centralized insurance information hub that integrates data across business units and product lines to produce actionable insights for claims processing and policy administration.
The implementation is bundled with Sapiens CoreSuite for Workers Compensation and Sapiens DigitalSuite, delivering core claims processing, rules driven auto adjudication, outcome based case management, and real time payment processing alongside omni channel digital engagement. Sapiens Intelligence will ingest and harmonize transactional and case management data to enable decision support, reporting, and analytics, with configuration work focused on pre configured, role based user groups and messaging capabilities to streamline workflows and internal communications. The solution is deployed on Sapiens SaaS platform architecture, providing cloud hosting and centralized configuration governance.
Integrations emphasize unifying SAFs internal product lines and operational units into a single organizational view, enabling analytics driven case management and enterprise reporting across claims, policy servicing, and finance functions. The deployment scope is SAF as a state agency offering guaranteed workers compensation for governmental entities, aligning operational data sources under the Sapiens Intelligence information hub. No system integrator partner was listed in the announcement, the vendor delivered the SaaS hosted Analytics and BI capability directly.
Governance and rollout follow a staged SaaS go live timetable, with the combined platform scheduled for production in October of 2024, and governance focus on role based access, rules based workflows, and messaging to support adoption. The vendor and SAF stated the initiative will improve efficiency, automation, and communication through analytics enabled insights and digital engagement components.
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Buyer Intent: Companies Evaluating Sapiens Intelligence
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