List of SCC SoftMic Customers
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Since 2010, our global team of researchers has been studying SCC SoftMic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SCC SoftMic for Laboratory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SCC SoftMic for Laboratory Management include: Mount Sinai Hospital Canada, a Canada based Healthcare organisation with 3540 employees and revenues of $613.0 million, Pathwest Laboratory Medicine WA, a Australia based Government organisation with 2600 employees and revenues of $270.0 million, Clinique Ovo, a Canada based Healthcare organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SCC SoftMic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clinique Ovo | Healthcare | 50 | $5M | Canada | SCC Soft Computer | SCC SoftMic | Laboratory Management | 2025 | MediSolution Canada |
In 2025, Clinique Ovo implemented SCC SoftMic from SCC Soft Computer as part of a SoftLab laboratory information system deployment in Quebec, leveraging the Laboratory Management application to support microbiology workflows within its reproductive medicine and genetics testing services. The implementation explicitly associated SCC SoftMic with microbiology use cases while remaining integrated into the broader SoftLab LIS footprint used by the clinic.
SCC SoftMic was configured to deliver microbiology-specific functional modules including specimen accessioning, culture tracking, antibiotic susceptibility workflow management, results validation and structured reporting, reinforcing sample traceability and audit trail capabilities consistent with Laboratory Management solutions. Configuration emphasized role-based worklists for laboratory technicians and clinical scientists, electronic signoff for pathologists and templated result outputs for genetics-related assays.
The rollout was executed by MediSolution Canada, which led system configuration, site-level validation and staff training across Clinique Ovo's clinical laboratory. Operational coverage targeted the clinic's reproductive medicine and genetics testing units, with integration work focused on instrument interfacing and aligning laboratory workflows with clinical result flows to ensure end-to-end sample handling visibility.
Governance activities included updating standard operating procedures, defining release and change controls for the LIS and instituting user governance for results validation and access controls. The deployment of SCC SoftMic alongside SoftLab improved sample traceability and reduced turnaround times for medical analyses across Clinique Ovo's services.
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Mount Sinai Hospital Canada | Healthcare | 3540 | $613M | Canada | SCC Soft Computer | SCC SoftMic | Laboratory Management | 2019 | MDI Solutions |
In 2019 Mount Sinai Hospital Canada deployed SCC SoftMic as its Laboratory Management application to centralize specimen tracking and reporting across genetics and microbiology services. The implementation focused on laboratory operational workflows, aligning SCC SoftMic capabilities with specimen accessioning, results reporting, and embedded quality control processes in the hospital's clinical laboratories.
Configuration emphasized laboratory information system functions typical of the Laboratory Management category, including specimen tracking, microbiology culture workflows, genetics reporting, and quality control instrumentation interfaces. Documentation and training materials for the rollout explicitly reference SCC SoftLab and SCC SoftMic, indicating parallel use of SoftLab nomenclature in staff training and procedural guides.
The engagement included third party integration work by MDI Solutions, which developed OLIS and COVID interfaces to connect SCC SoftMic to provincial laboratory information flows and pandemic testing pipelines. Integrations were implemented to sustain bidirectional reporting and to feed externally required result sets from the hospital's genetics and microbiology operations.
Governance and operationalization included documentation driven training and lab workflow standardization, with institutional references to SCC SoftLab and SCC SoftMic in operational guides. Reported outcomes from the deployment include improved turnaround times and strengthened quality controls in laboratory operations, as reflected in post implementation references to the genetics and microbiology services.
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Pathwest Laboratory Medicine WA | Government | 2600 | $270M | Australia | SCC Soft Computer | SCC SoftMic | Laboratory Management | 2016 | n/a |
In 2016, PathWest Laboratory Medicine WA implemented SCC SoftMic as part of a Laboratory Management deployment across its public pathology network in Western Australia. SCC SoftMic was provisioned to support microbiology laboratory workflows within the broader SCC LIS suite, aligning the company, SCC SoftMic, Laboratory Management and microbiology business functions in a single implementation narrative.
The deployment configured standard Laboratory Management capabilities typical for a microbiology LIS, including specimen accessioning, result reporting, workflow automation for culture and susceptibility processes, and electronic worklists to support laboratory processing and clinical reporting. Configuration work focused on microbiology functional modules and automated laboratory workflows to improve data capture and result traceability across sites.
PathWest later integrated SCCs transfusion and blood module SoftBank with the National Blood Authority to enable near real time blood inventory visibility and delivery processing across Western Australia laboratories. The integration extended operational coverage beyond microbiology to transfusion services, connecting SCC SoftMic microbiology operations and SoftBank transfusion workflows into a multisite pathology network architecture.
Governance and rollout followed a staged multisite approach to align laboratory operations and clinical transfusion workflows, and SCCs documentation of multi module deployments for multisite public pathology networks notes measurable time savings and improved data accuracy as outcomes of such implementations.
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