List of Scratchpad Customers
Covina, 91723, CA,
United States
Since 2010, our global team of researchers has been studying Scratchpad customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Scratchpad for Sales Enablement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Scratchpad for Sales Enablement include: Recharge, a United States based Professional Services organisation with 450 employees and revenues of $75.0 million, MaintainX, a United States based Professional Services organisation with 250 employees and revenues of $35.0 million, Settle, a United States based Banking and Financial Services organisation with 80 employees and revenues of $20.0 million, Immobiliare Colarossi Italy, a Italy based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Scratchpad, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Scratchpad customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Immobiliare Colarossi Italy | Construction and Real Estate | 10 | $1M | Italy | Scratchpad | Scratchpad | Sales Enablement | 2019 | n/a |
In 2019, Immobiliare Colarossi Italy implemented Scratchpad for Sales Enablement. The deployment is surfaced on their public website, using Scratchpad on their website to capture customer context and support sales interactions for a small, client facing organization.
Configuration centers on the Scratchpad workspace for inline note taking, pipeline updates, task orchestration and templated outreach, aligning common Sales Enablement functional workflows with the company sales process. Functional capabilities are applied to contact and account context, standardized note templates, task reminders, and synchronized record updates to backend CRMs and sales workflows as typical for Sales Enablement tooling.
Operational scope is limited to the sales and client engagement team within Italy, reflecting a compact rollout model appropriate to a 10 employee firm. Governance emphasis is on standardizing note practices and consolidating customer interaction records to create a single source of truth for follow up and pipeline hygiene.
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MaintainX | Professional Services | 250 | $35M | United States | Scratchpad | Scratchpad | Sales Enablement | 2024 | n/a |
In 2024 MaintainX implemented Scratchpad to improve CRM hygiene and to embed MEDDPICC across its sales organization. The deployment is categorized as Sales Enablement and focused on the United States commercial sales team.
Scratchpad was configured to provide AI powered Salesforce updates, deal inspection capabilities, and workflow prompts that surface MEDDPICC criteria during opportunity qualification. The implementation emphasized automated CRM entry and deal inspection workflows, aligning daily seller activities with MEDDPICC usage and enabling RevOps to tune prompt behavior and qualification guidance.
The deployment integrated directly with Salesforce for automated record updates and deal stage inspection, and it was operated by the companys RevOps and sales teams. Operational coverage included account executives, sales operations, and RevOps in the United States, with the system embedded into daily seller workflows to enforce MEDDPICC discipline.
Governance was led by RevOps, who performed prompt tuning and monitored adherence to the MEDDPICC process, with rollout focused on embedding the methodology into routine CRM usage. MaintainX reported an increase in CRM hygiene and process adherence from approximately 70% to over 90% after the Scratchpad deployment, reflecting tighter CRM practices and consistent MEDDPICC adoption.
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Recharge | Professional Services | 450 | $75M | United States | Scratchpad | Scratchpad | Sales Enablement | 2024 | n/a |
In 2024 Recharge implemented Scratchpad as the primary workspace for sellers to capture notes, streamline MEDDIC data capture, and automate Salesforce updates during a HubSpot to Salesforce migration in the United States. The deployment used the Sales Enablement application Scratchpad to centralize seller activity and standardize MEDDIC and MEDDICC capture across the commercial organization.
Configuration centered on structured notetaking templates mapped to MEDDIC fields, AI suggested field updates, and automated writebacks to Salesforce to reduce manual CRM administration. Scratchpad was configured to surface AI suggested field updates that accelerated stage progression and reduced friction in opportunity qualification workflows. The implementation leveraged Scratchpad workspace capabilities to enforce data consistency and to instrument stage gating through CRM field automation.
Integrations included Gong and Zoom for call capture and transcription, and bidirectional synchronization with Salesforce as the system of record, aligned with the HubSpot to Salesforce migration timeline. Operational coverage focused on seller workflows within the United States sales organization, where sellers used Scratchpad as the front line tool for note capture and CRM updates. Business functions impacted included sales operations, account executives, and forecasting teams through improved data completeness and more timely CRM updates.
The rollout combined structured notetaking, Gong and Zoom integrations, and AI suggested field updates to enforce MEDDIC and MEDDICC discipline and to automate Salesforce updates. Recharge reported an estimated savings of 455 hours of seller administrative work per month as an explicit outcome of the Scratchpad implementation.
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Banking and Financial Services | 80 | $20M | United States | Scratchpad | Scratchpad | Sales Enablement | 2024 | n/a |
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