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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

List of SendGrid Email Marketing Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Delta Dental of Idaho Insurance 100 $170M United States SendGrid SendGrid Email Marketing Marketing Automation 2022 n/a
In 2022, Delta Dental of Idaho implemented SendGrid Email Marketing as its primary Marketing Automation platform to support member communications and outreach across its marketing and customer experience programs. SendGrid Email Marketing is positioned to centralize campaign delivery, templated message design, and automated member journeys for a midmarket insurer with approximately 100 employees and broad community engagement responsibilities. The SendGrid Email Marketing deployment focused on standard Marketing Automation capabilities including list segmentation, template management, campaign scheduling, personalization tokens, automation workflows, and delivery analytics. Configuration work emphasized reusable templates for policyholder notifications and community event promotion, setup of A B testing and engagement tracking, and integration of reporting dashboards to support monthly social and campaign metric reporting. Integrations and operational coverage tied SendGrid Email Marketing to Delta Dental of Idaho’s digital ecosystem, connecting email content with WordPress CMS pages and multimedia hosted on Vimeo and YouTube, and enabling event-driven automation via Zapier. The implementation aligned with social channel management including Facebook, Instagram, LinkedIn, YouTube, and Google Business, and referenced Social Media Management Tools such as Sprout Social, HootSuite, and Zoho Social for calendar cohesion, while Survey Monkey was used for customer feedback capture. CRM connectivity was identified as a preferred integration to unify member records, and the platform was used by Marketing, Customer Experience, Digital/Web Experience, and Community Outreach teams. Governance and process changes supported the rollout with a centralized content and social calendar, defined approval workflows between the Customer Experience Marketing Specialist and the VP of Customer Experience, and a training curriculum for ongoing team enablement. Monthly analytics routines were established to feed stakeholder customer journey mapping and campaign optimization, and customer feedback loops from online surveys were incorporated into action planning and content iteration.
Holland & Barrett Retail 7800 $800M United Kingdom SendGrid SendGrid Email Marketing Marketing Automation 2019 n/a
In 2019, Holland & Barrett implemented SendGrid Email Marketing in the Marketing Automation category to support email marketing and transactional messaging across its CRM-driven communications. SendGrid Email Marketing was adopted to provide campaign deployment, templated messaging, and automated sends for customer engagement workflows. Implementation emphasized email campaign management, SMTP transactional delivery configuration, template and dynamic content management, deliverability controls, and automation workflows for lifecycle and triggered messages. Configuration work included segmentation-driven sends, A/B testing and scheduled drip automations consistent with Marketing Automation functional patterns. Operational integration connected SendGrid Email Marketing with Holland & Barrett’s CRM and loyalty program, enabling marketing and loyalty teams to coordinate campaign roadmaps and customer engagement flows. Governance and rollout responsibilities were organized around roadmap mapping, quarterly and monthly planning and day-to-day CRM management, with cross-squad monitoring to align UK product direction and Benelux market execution, centralizing email orchestration for CRM, loyalty and customer engagement functions.
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FAQ - APPS RUN THE WORLD SendGrid Email Marketing Coverage

SendGrid Email Marketing is a Marketing Automation solution from SendGrid.

Companies worldwide use SendGrid Email Marketing, from small firms to large enterprises across 21+ industries.

Organizations such as Holland & Barrett and Delta Dental of Idaho are recorded users of SendGrid Email Marketing for Marketing Automation.

Companies using SendGrid Email Marketing are most concentrated in Retail and Insurance, with adoption spanning over 21 industries.

Companies using SendGrid Email Marketing are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SendGrid Email Marketing across Americas, EMEA, and APAC.

Companies using SendGrid Email Marketing range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of SendGrid Email Marketing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SendGrid Email Marketing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.