List of SendPulse Chatbot Customers
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Since 2010, our global team of researchers has been studying SendPulse Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SendPulse Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SendPulse Chatbot for Chatbots and Conversational AI include: Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, PwC UK, a United Kingdom based Professional Services organisation with 25000 employees and revenues of $7.39 billion, Karcher Germany, a Germany based Manufacturing organisation with 4000 employees and revenues of $520.0 million, Advergreen Digital, a Singapore based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using SendPulse Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SendPulse Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advergreen Digital | Professional Services | 10 | $2M | Singapore | SendPulse | SendPulse Chatbot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Advergreen Digital deployed SendPulse Chatbot on its website. SendPulse Chatbot is used as a Chatbots and Conversational AI solution embedded as a cloud-hosted chat widget to handle client inquiries and basic lead capture workflows for the professional services firm.
The implementation emphasized configuring conversational flows, message templates, autoresponder sequences and rule-based triggers consistent with small-business deployment patterns. Operational ownership is maintained by marketing and client services for ongoing intent tuning and content updates, with the rollout scoped to the corporate website in Singapore. Governance was established as a lightweight change process for copy and intent updates and scheduled review cycles, and the architecture relies on a standard SaaS chat widget embedding into the site front end via a JavaScript snippet. SendPulse Chatbot is therefore the primary conversational layer linking website visitors to marketing and client engagement workflows under this deployment.
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Karcher Germany | Manufacturing | 4000 | $520M | Germany | SendPulse | SendPulse Chatbot | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Kärcher Germany implemented SendPulse Chatbot in the Chatbots and Conversational AI category. The deployment targeted automation of customer support and marketing workflows across the DACH region, positioning SendPulse Chatbot as the conversational interface within SendPulse messaging and CRM toolsets.
Implementation centered on standard conversational flows, intent capture, lead capture and automated ticket creation, with conversation records synchronized to the vendor CRM to enable follow up by customer support and marketing teams. Governance focused on template-based conversation scripts and escalation rules to route complex requests to human agents, and the technical footprint aligned with a cloud-hosted SaaS chatbot integrated into the broader SendPulse messaging and CRM stack. This implementation signal is derived from SendPulse listing Kärcher as a recognized customer and reflects an inferred adoption from vendor-published customer information rather than a standalone Kärcher chatbot case study.
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PwC UK | Professional Services | 25000 | $7.4B | United Kingdom | SendPulse | SendPulse Chatbot | Chatbots and Conversational AI | 2025 | n/a |
In 2025, PwC UK is inferred to have implemented SendPulse Chatbot, based on SendPulse listing PwC among its enterprise customers. This association places SendPulse Chatbot within PwC UK's engagement tooling and anchors the deployment in the Chatbots and Conversational AI category.
The inferred SendPulse Chatbot deployment centers on conversational flow design, automated client communications, lead capture and qualification workflows, and orchestration with SendPulse marketing automation capabilities. Configuration is likely focused on multichannel messaging, rule based conversation branching, session state handling, and template driven message sequences consistent with Chatbots and Conversational AI functional patterns.
SendPulse cites use to support client communications and digital marketing workflows in EMEA, implying the operational scope includes regional marketing and client service teams at PwC UK. Integration touchpoints are inferred to include CRM synchronization and marketing automation triggers to route leads and surface engagement events to advisory and client servicing workflows, though specific integration targets are not disclosed by the vendor.
Governance for the inferred deployment is likely coordinated between digital marketing, CRM operations, and client service governance, with controls over conversation templates, compliance review for client communications, and phased configuration rollouts across EMEA teams. The narrative is drawn from vendor customer listings and infers use of the SendPulse Chatbot module rather than a disclosed PwC UK case study.
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Manufacturing | 262647 | $206.8B | South Korea | SendPulse | SendPulse Chatbot | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating SendPulse Chatbot
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