List of ServiceNow Procurement Service Management Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying ServiceNow Procurement Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow Procurement Service Management for Procurement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow Procurement Service Management for Procurement include: Bayer, a Germany based Life Sciences organisation with 92815 employees and revenues of $55.47 billion, Wintrust, a United States based Banking and Financial Services organisation with 5275 employees and revenues of $1.96 billion and many others.
Contact us if you need a completed and verified list of companies using ServiceNow Procurement Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceNow Procurement Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Bayer | Life Sciences | 92815 | $55.5B | Germany | ServiceNow | ServiceNow Procurement Service Management | Procurement | 2022 | n/a |
In 2022 Bayer implemented ServiceNow Procurement Service Management as part of a companywide standardization on the ServiceNow Now platform, targeting improved employee experience across corporate functions. The procurement deployment is positioned alongside broader ServiceNow rollouts for IT service management, HR and finance, with a stated aim to reach all 100,000 employees and 80% of shared service center agents by the end of 2023.
The ServiceNow Procurement Service Management implementation focuses on Procurement capabilities common to the category, including catalog driven requisitioning, approvals orchestration, supplier interaction workflows and end to end procurement lifecycle management. Bayer emphasized intelligent automation as a design principle, leveraging RPA and machine learning techniques where applicable to streamline request handling and approval paths and to shorten time to delivery for procurement services.
Operationally the procurement service is embedded into Bayer corporate functions and shared service centers, contributing to a unified service management experience across IT, HR, finance and procurement. The procurement instance is described as part of a single platform strategy to create a consistent consumer experience for employees and to consolidate touch points that occur throughout the workday.
Governance and rollout have been centralized through a newly formed Center of Excellence, which manages demand, prioritization and harmonization of functional requirements. Bayer adopted short, agile release cycles, delivering an initial release after six weeks and planning subsequent six week iterations, while insisting on upfront service design, user story mapping and persona driven requirements to preserve best practice governance and to focus on employee engagement evaluations.
|
 |
Wintrust | Banking and Financial Services | 5275 | $2.0B | United States | ServiceNow | ServiceNow Procurement Service Management | Procurement | 2021 | n/a |
In 2021, Wintrust implemented ServiceNow Procurement Service Management to centralize procurement operations within its Procurement environment. The deployment placed ServiceNow Procurement Service Management as the primary procurement application supporting request to order workflows and procurement governance across finance and sourcing teams.
The implementation included core procurement capabilities commonly used in the Procurement category, including requisition management, purchase order orchestration, supplier onboarding and catalog management, and configurable approval workflows tied to authorization matrices. ServiceNow Procurement Service Management was configured to surface procurement requests, route approvals, and maintain audit trails for sourcing and contract linkage workflows.
Integrations were explicitly implemented with Wintrust financial stack components, including Workday Financials, Workday Adaptive Planning, Frontier Reconciliations, and Concur AP, with ongoing integrations and data feed maintenance noted. Integration patterns combined real time API feeds for transactional handoffs and scheduled batch feeds for reconciliations, enabling purchase order and invoice data to flow between ServiceNow Procurement Service Management and upstream financial systems.
Governance and operational changes accompanied the technical rollout, including centralized procurement workflow governance, standardized approval policies implemented within ServiceNow, and processes for finance and procurement to reconcile spend via Frontier Reconciliations. A Senior Workday Financial Application Specialist supported integrations, data feed maintenance, and coordination between procurement and finance teams to operationalize the new ServiceNow Procurement Service Management instance.
|
Buyer Intent: Companies Evaluating ServiceNow Procurement Service Management
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||