List of SIHOT WEB Customers
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Since 2010, our global team of researchers has been studying SIHOT WEB customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SIHOT WEB for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SIHOT WEB for Reservation and Booking Management include: Best Western Germany, a Germany based Leisure and Hospitality organisation with 84 employees and revenues of $21.0 million, Fidelis Hospitality Germany, a Germany based Leisure and Hospitality organisation with 120 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using SIHOT WEB, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SIHOT WEB customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Best Western Germany | Leisure and Hospitality | 84 | $21M | Germany | SIHOT | SIHOT WEB | Reservation and Booking Management | 2024 | n/a |
In 2024 Best Western Germany deployed SIHOT WEB as its Reservation and Booking Management platform at the Best Western Plus Palatin Hotel. The implementation targeted integrated coordination between convention, theatre and hotel departments to consolidate event, front office and F&B workflows under a single application stack.
The deployment configured core SIHOT components including SIHOT.PMS for front desk and reservations, SIHOT.C&B for event and catering management, SIHOT.POS for F&B point of sale, and guest self service tools for check in and guest interactions. SIHOT WEB capabilities were used to extend direct booking and online reservation handling into the property level reservation flow, linking online bookings into the property management and event modules.
Operational coverage centered on property level operations in Germany with business functions impacted including front office operations, event management, catering and food and beverage. Implementation governance aligned billing and check in workflows across modules to reduce handoffs, producing faster check in and clearer billing workflows as reported by the hotel, and enabling tighter coordination across convention, theatre and hotel teams.
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Fidelis Hospitality Germany | Leisure and Hospitality | 120 | $18M | Germany | SIHOT | SIHOT WEB | Reservation and Booking Management | 2025 | n/a |
In 2025, Fidelis Hospitality Germany implemented SIHOT WEB to modernize front office and guest facing functions across its German properties. The SIHOT WEB deployment, categorized as Reservation and Booking Management, emphasized capturing direct online bookings and enabling guest self service check in to shift transactional workload away from reception.
The implementation concentrated on SIHOT WEB booking engine capabilities, configuring online booking flows and self service check in workflows, and providing front office interfaces for reservation handling and guest touchpoints. Functional modules deployed included booking capture, guest self service interfaces, and operational controls to reduce manual handling and booking errors.
Rollout was executed across Fidelis Hospitality Germany properties and operationally impacted reception teams and front office operations, requiring adjustments to check in procedures and booking validation processes. Governance focused on property level adoption and process alignment, and reported outcomes included reduced manual errors and improved commercial sustainability in Germany.
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