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List of silk Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Frasers Group Retail 30000 $6.7B United Kingdom Silk Technologies silk Platform Generative AI Platforms 2023 SADA Systems
In 2023, Frasers Group engaged Silk Technologies, via SI partner SADA Systems, to deploy the silk Platform on Google Cloud to modernize the group data platform and accelerate retail analytics and customer insights across its UK retail brands. The silk Platform was implemented as a Generative AI Platforms solution to centralize data, enable AI-driven analytics, and support faster online customer experiences for the group's portfolio of UK brands. The deployment was executed as a cloud native data platform on Google Cloud, with architecture focused on centralized ingestion and unified analytics. Implementation work emphasized data ingestion pipelines, a centralized analytics and customer insights layer, and model orchestration and inference capabilities typical of Generative AI Platforms to support natural language and embedding driven use cases. SADA Systems led the Google Cloud engineering and platform development, integrating the silk Platform with franchise and brand data sources across Frasers Group's UK retail operations. Operational scope covered retail analytics and customer insight workflows used by e commerce, marketing, and merchandising teams across the group. Governance and rollout planning included data governance and cost controls aligned to cloud resource reduction goals. The program aimed to reduce cloud resources, lower licensing costs, and deliver faster online experiences for customers while modernizing the group's retail and analytics stack using the silk Platform.
HealthEquity Professional Services 3170 $1.0B United States Silk Technologies silk Platform Generative AI Platforms 2023 n/a
In 2023, HealthEquity implemented the silk Platform in the Generative AI Platforms category to optimize HSA and benefits administration applications while migrating core systems to Microsoft Azure. The engagement targeted core benefits and transaction systems in the United States, with an explicit focus on improving runtime performance and cloud cost efficiency for benefits administration workloads. The silk Platform was configured to provide generative AI runtime and model serving capabilities consistent with Generative AI Platforms, accelerating inference and operational throughput for transactional processes. Implementation emphasized lift and shift compatibility to enable modernization of the benefits administration stack without major refactoring of existing application code. Deployment integrated the silk Platform with Microsoft Azure as the target cloud environment, operating alongside HealthEquity's HSA and benefits administration applications to improve processing performance and resource utilization. The engagement enabled HealthEquity to proceed with its Azure migration for core systems and delivered about 5 times faster performance and approximately 36 percent cloud cost savings as reported in the engagement.
SimCorp Professional Services 3100 $763M Denmark Silk Technologies silk Platform Generative AI Platforms 2023 n/a
In 2023, SimCorp deployed silk Platform to accelerate and guarantee performance for SimCorp Dimension as it moved its asset management SaaS to Microsoft Azure. The implementation prioritized SaaS performance and resiliency across Azure to support faster customer adoption in the finance and investment management area. This effort targeted runtime stability and throughput for SimCorp Dimension hosted on Azure. silk Platform was configured to provide performance acceleration, runtime optimization, and resiliency controls aligned with common Generative AI Platforms capabilities. Configuration focused on workload orchestration, inference acceleration, and SLA assurance mechanisms to keep customer-facing services responsive during peak processing. The silk Platform setup emphasized operational observability and automated failover to maintain consistent runtime behavior. The deployment integrated directly with Microsoft Azure infrastructure and with SimCorp Dimension as the asset management application layer. Integration points included cloud compute provisioning, runtime monitoring, and service-level routing to ensure silk Platform could accelerate real request paths. Operational coverage concentrated on finance and investment management workloads that drive customer onboarding and production usage. In 2023 the implementation delivered measurable runtime improvements, notably about 20 percent faster for a large client, and strengthened SaaS resiliency across Azure. These outcomes supported faster customer adoption in the target business function while preserving existing investment management workflows.
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FAQ - APPS RUN THE WORLD silk Platform Coverage

silk Platform is a Generative AI Platforms solution from Silk Technologies.

Companies worldwide use silk Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Frasers Group, HealthEquity and SimCorp are recorded users of silk Platform for Generative AI Platforms.

Companies using silk Platform are most concentrated in Retail and Professional Services, with adoption spanning over 21 industries.

Companies using silk Platform are most concentrated in United Kingdom, United States and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of silk Platform across Americas, EMEA, and APAC.

Companies using silk Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.

Customers of silk Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified silk Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Generative AI Platforms.