List of Skeepers TokyWoky Platform Customers
Marseille, 13002,
France
Since 2010, our global team of researchers has been studying Skeepers TokyWoky Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Skeepers TokyWoky Platform for Customer Experience, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Skeepers TokyWoky Platform for Customer Experience, Customer Loyalty include: Sephora, a France based Retail organisation with 46000 employees and revenues of $12.00 billion, Sephora USA, a United States based Retail organisation with 18000 employees and revenues of $6.00 billion, B&B HOTELS, a France based Leisure and Hospitality organisation with 1000 employees and revenues of $1.53 billion, B&B Hotels Germany, a Germany based Leisure and Hospitality organisation with 1000 employees and revenues of $250.0 million, B&B HOTELS Italia, a Italy based Leisure and Hospitality organisation with 1000 employees and revenues of $212.0 million and many others.
Contact us if you need a completed and verified list of companies using Skeepers TokyWoky Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Skeepers TokyWoky Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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B&B HOTELS | Leisure and Hospitality | 1000 | $1.5B | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2016 | n/a |
In 2016, B&B HOTELS implemented the Skeepers TokyWoky Platform on its public website to centralize guest engagement and loyalty interactions. The deployment uses the Skeepers TokyWoky Platform to deliver Customer Experience,Customer Loyalty capabilities directly through web-embedded interaction points, enabling real-time feedback capture and member engagement on the corporate site.
Configuration centered on customer feedback and community engagement workflows, with the Skeepers TokyWoky Platform configured to collect reviews, solicit surveys, and manage forum style interactions for guests. The implementation leveraged standard Customer Experience and Customer Loyalty functional modules such as feedback management, community moderation, and loyalty engagement orchestration, with targeted configuration for web widget placement and user journey triggering.
Operational coverage focused on digital guest engagement and marketing led workflows, aligning the platform with customer service and marketing functions to support guest feedback loops and loyalty communications. Governance emphasized moderation and content workflow controls, campaign configuration governance, and role based access for marketing and guest service teams, with the platform running as a site integrated SaaS component on the hotel group website.
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B&B Hotels Germany | Leisure and Hospitality | 1000 | $250M | Germany | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2016 | n/a |
In 2016, B&B Hotels Germany implemented Skeepers TokyWoky Platform on their public website. The deployment targeted Customer Experience,Customer Loyalty use cases and established an onsite channel for guest feedback, reviews, and community engagement.
The Skeepers TokyWoky Platform was configured to capture guest feedback and enable moderated community Q&A and review solicitation workflows, using category-aligned functionality for feedback capture, content moderation, and loyalty touchpoint orchestration. Configuration emphasized in-browser widgets and embedded review modules to surface guest sentiment directly on property and booking pages. This setup supported operational workflows for marketing and guest relations teams.
Operational scope covered the German web estate and the digital guest experience, with day to day ownership assigned to digital marketing and guest experience functions. Governance established centralized moderation and response workflows, routing flagged content to guest relations for follow up and to marketing for content reuse. Rollout was executed on the website surface to instrument feedback loops and loyalty engagement.
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B&B HOTELS Italia | Leisure and Hospitality | 1000 | $212M | Italy | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2016 | n/a |
In 2016 B&B HOTELS Italia deployed Skeepers TokyWoky Platform on their website to support Customer Experience,Customer Loyalty functions. The Skeepers TokyWoky Platform was embedded as a customer-facing module on hotel-bb.com to capture guest interactions and surface community content across the digital booking journey.
Implementation focused on customer feedback capture, review solicitation, community engagement features, and loyalty member interaction workflows, aligning with common Customer Experience,Customer Loyalty capabilities. Configuration emphasized front-end widgets, survey and review forms, moderation workflows, and member account touchpoints to enable ongoing guest engagement.
The deployment was implemented directly on the corporate website and instrumented to appear alongside reservation and post-stay channels, creating a web-native integration point for guest engagement. Operational ownership spanned marketing and guest services teams in Italy, with content moderation and campaign execution managed by central digital experience stakeholders.
Governance was organized around moderation policies, campaign approval workflows, and content lifecycle management to maintain brand consistency across hotel properties. The Skeepers TokyWoky Platform supported cross-functional processes for customer feedback triage and loyalty communication orchestration without explicit backend system integrations being specified.
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Automotive | 77 | $8M | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2017 | n/a |
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Retail | 700 | $150M | Italy | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2016 | n/a |
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Retail | 48 | $5M | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2018 | n/a |
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Retail | 1100 | $162M | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2017 | n/a |
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Retail | 10 | $1M | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2016 | n/a |
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Retail | 46000 | $12.0B | France | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2018 | n/a |
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Retail | 18000 | $6.0B | United States | Skeepers | Skeepers TokyWoky Platform | Customer Experience,Customer Loyalty | 2018 | n/a |
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Buyer Intent: Companies Evaluating Skeepers TokyWoky Platform
- Machbizz, a India based Media organization with 500 Employees
- Flagship Pioneering, a United States based Life Sciences company with 1500 Employees
- Armadillo Associates, a United Kingdom based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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