List of SmartBear AlertSite Customers
Somerville, 2145, MA,
United States
Since 2010, our global team of researchers has been studying SmartBear AlertSite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartBear AlertSite for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartBear AlertSite for Application Performance Management include: American Red Cross, a United States based Non Profit organisation with 19000 employees and revenues of $2.91 billion, 1-800-Flowers.com, a United States based Retail organisation with 4000 employees and revenues of $1.83 billion, Fordham University, a United States based Education organisation with 2500 employees and revenues of $596.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartBear AlertSite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartBear AlertSite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-800-Flowers.com | Retail | 4000 | $1.8B | United States | SmartBear Software | SmartBear AlertSite | Application Performance Management | 2013 | n/a |
In 2013, 1-800-Flowers.com deployed SmartBear AlertSite to monitor e-commerce websites, internal and third party APIs and to track performance during peak holiday traffic and high volume transactions. The Application Performance Management implementation centralized synthetic and API monitoring across US based operations and aimed to surface early indicators of performance variance.
SmartBear AlertSite was configured to run synthetic transaction checks and API health checks, providing continuous availability and response time telemetry for critical commerce transaction flows. Synthetic monitoring and API monitoring capabilities were instrumented to generate time series telemetry and alerting, with monitoring rules tuned for holiday season traffic patterns and transaction volumes.
Monitoring outputs from SmartBear AlertSite were fed into operational dashboards to support e-commerce operations, site reliability, and incident response teams, enabling early detection of performance variance and preservation of uptime during critical sales periods. This 1-800-Flowers.com SmartBear AlertSite Application Performance Management deployment covered internal services and third party APIs, with governance focused on alert routing and operational dashboarding to coordinate remediation.
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American Red Cross | Non Profit | 19000 | $2.9B | United States | SmartBear Software | SmartBear AlertSite | Application Performance Management | 2009 | n/a |
In 2009, the American Red Cross deployed SmartBear AlertSite as its Application Performance Management solution. The initial implementation focused on monitoring internal SharePoint sites and mission critical information-sharing systems that support disaster response operations.
SmartBear AlertSite was configured with DejaClick and TrueUser monitoring to provide both scripted synthetic checks and real user session visibility, enabling continuous availability and user experience monitoring. Configuration work included alerting rules and geographically distributed probing to detect performance degradations from multiple locations.
The implementation integrated directly with internal Microsoft SharePoint environments and monitored other proprietary information-sharing systems used by response teams, delivering operational telemetry into incident management workflows. The global monitoring configuration executed geographically dispersed testing and routed real time alerts to response teams to improve situational awareness during active events.
Governance placed monitoring ownership with operations and IT teams, standardizing alert thresholds and escalation paths for disaster response use cases. The AlertSite deployment increased response-team situational awareness and helped scale SharePoint capacity during high demand events.
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Fordham University | Education | 2500 | $596M | United States | SmartBear Software | SmartBear AlertSite | Application Performance Management | 2001 | n/a |
In 2001, Fordham University deployed SmartBear AlertSite as its Application Performance Management solution to monitor academic and administrative web applications. The deployment was provisioned in the United States and targeted critical services including grading, course registration, and e-mail, providing campus and multi-campus operational coverage under ITS.
SmartBear AlertSite was configured to provide real-time alerts and historical uptime reports, delivering continuous Application Performance Management visibility for web application availability and responsiveness. The implementation emphasized monitoring and alerting workflows tied to application uptime and incident detection, with reporting capabilities for historical availability analysis.
Operationally the platform centralized monitoring responsibility within ITS, giving proactive visibility into campus systems, reducing false-positive incident reports, and enabling faster troubleshooting to distinguish network issues from user-side problems. The deployment positioned SmartBear AlertSite to support academic and administrative business functions by consolidating uptime reporting and real-time alerting for Fordham University.
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Buyer Intent: Companies Evaluating SmartBear AlertSite
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