List of SmartBear Zephyr Squad Customers
SmartBear
450 Artisan Way, Suite 400,
Somerville, 2145, MA,
United States
Somerville, 2145, MA,
United States
1 617-684-2600
Professional Services
800
$500M
Since 2010, our global team of researchers has been studying SmartBear Zephyr Squad customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartBear Zephyr Squad for Test Automation Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartBear Zephyr Squad for Test Automation Platform include: NextGen Healthcare, a United States based Professional Services organisation with 2840 employees and revenues of $718.0 million, W.S. Badcock Corporation, a United States based Retail organisation with 1500 employees and revenues of $500.0 million, Cricket Australia, a Australia based Leisure and Hospitality organisation with 320 employees and revenues of $321.0 million, Zetasafe United Kingdom, a United Kingdom based Professional Services organisation with 35 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartBear Zephyr Squad, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartBear Zephyr Squad customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cricket Australia | Leisure and Hospitality | 320 | $321M | Australia | SmartBear Software | SmartBear Zephyr Squad | Test Automation Platform | 2018 | n/a |
In 2018, Cricket Australia implemented SmartBear Zephyr Squad, adopting the Test Automation Platform to centralize test management across its digital ecosystem. The deployment targeted applications, web services, registration flows and live streaming platforms to create a single source of test truth for product managers and engineering teams.
SmartBear Zephyr Squad was embedded inside Jira to standardize test workflows and capture test case authoring, execution tracking and results aggregation in one place. The implementation consolidated disparate test cases and test results into a unified repository, enabling end to end traceability from test case to Jira issues and release artifacts.
Integration scope focused on the Jira instance used by multiple teams and external vendors in Australia, aligning QA, product management and development workflows around a consistent test management reference. Operational coverage included cross‑team coordination for release cycles and vendor delivered components, with Zephyr Squad functioning as the primary Test Automation Platform for test orchestration and traceability.
Governance shifted toward centralized test ownership and traceability, with product managers using consolidated results to inform release decisions. The centralized use of SmartBear Zephyr Squad improved release confidence and traceability, and standardized testing practices across teams and vendors.
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NextGen Healthcare | Professional Services | 2840 | $718M | United States | SmartBear Software | SmartBear Zephyr Squad | Test Automation Platform | 2019 | n/a |
In 2019, NextGen Healthcare implemented SmartBear Zephyr Squad as a Test Automation Platform to centralize test planning and execution for patient experience workflows across its QA organization. The deployment focused on creating consistent test coverage artifacts and visibility between automated and manual testing to support release decisions.
SmartBear Zephyr Squad was configured to host structured test plans and manual test cases while an automation framework built with Selenium 4 and Java using a BDD approach delivered automated execution coverage. The engineering team constructed a patient experience testing plan inside SmartBear Zephyr Squad to provide clearer product test coverage and to map automation coverage metrics against manual test scopes.
Automation test results were surfaced through ReportPortal, with manual test management retained inside SmartBear Zephyr Squad, and testing documentation standardized in Confluence. Operational practices included bi-weekly QA sync meetings with more than 20 full time equivalents and contractors, and technical guidance from senior QA engineering to align cross-team test activities and reporting flows.
Governance changes included establishing QA processes and coding standards, defining baselines for release testing and regression testing metrics, and reorganizing Confluence content to reflect current testing processes. The team reduced time spent gathering QA release metrics for go no go meetings by using automation reporting in ReportPortal alongside manual test status in SmartBear Zephyr Squad, and maintained documented testing standards for ongoing cadence and governance.
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W.S. Badcock Corporation | Retail | 1500 | $500M | United States | SmartBear Software | SmartBear Zephyr Squad | Test Automation Platform | 2019 | n/a |
In 2019 W.S. Badcock Corporation implemented SmartBear Zephyr Squad, a Test Automation Platform. The Jira-native test management application consolidated spreadsheet-based test tracking across web, ERP and supply-chain applications and centralized test cases and execution inside Jira. The rollout targeted QA teams in the southeastern United States and focused on improving visibility and collaboration for cross-functional release cycles.
Configuration emphasized test case management and execution workflows within Jira, including indexed test history, enhanced searchability and cloning capabilities to streamline release testing. SmartBear Zephyr Squad served as the single repository for test artifacts, enabling standardized test plans, scheduled executions and traceable test runs linked to development issues in Jira. The deployment centralized tracking and reduced manual work by moving record keeping into in-issue and project-level test orchestration.
Governance introduced consistent naming, cloning conventions and test ownership inside Jira projects to improve auditability and test history access across releases. Operational coverage included QA teams supporting web storefronts, ERP transaction flows and supply-chain application testing, with test artifacts linked to Jira issues for cross-team collaboration. The implementation improved visibility and collaboration for QA, and made test history searching and cloning test cases much faster for release cycles.
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Zetasafe United Kingdom | Professional Services | 35 | $5M | United Kingdom | SmartBear Software | SmartBear Zephyr Squad | Test Automation Platform | 2019 | n/a |
In 2019, Zetasafe United Kingdom implemented SmartBear Zephyr Squad as a Test Automation Platform inside Jira to manage high-volume testing for its online compliance applications. The implementation targeted hundreds of weekly test cases and centralized test orchestration for product and QA teams in the United Kingdom.
Zephyr Squad was configured to provide structured test case management, test cycle orchestration, execution tracking, and reporting dashboards, aligning test artifacts with Jira issue traceability. The deployment leveraged Capture for Jira to attach reproduction steps and screenshots to test executions, improving reproducibility and knowledge transfer across the team.
Operational coverage focused on product management and QA functions, consolidating test planning, execution, and defect linkage within the Jira ecosystem. Prior processes relied on Excel workarounds, and the SmartBear Zephyr Squad implementation enabled shared visibility into test status and results while supporting higher velocity testing workflows.
Governance and rollout emphasized test ownership, standardized test case templates, and routine reporting to product and QA leads, which the case notes associate with faster test execution and reporting and improved knowledge transfer. SmartBear Zephyr Squad was used inside Jira alongside Capture for Jira to instrument reproducible test evidence and streamline collaboration.
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Buyer Intent: Companies Evaluating SmartBear Zephyr Squad
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SmartBear Zephyr Squad Coverage
SmartBear Zephyr Squad is a Test Automation Platform solution from SmartBear Software.
Companies worldwide use SmartBear Zephyr Squad, from small firms to large enterprises across 21+ industries.
Organizations such as NextGen Healthcare, W.S. Badcock Corporation, Cricket Australia and Zetasafe United Kingdom are recorded users of
SmartBear Zephyr Squad for Test Automation Platform.
Companies using SmartBear Zephyr Squad are most concentrated in Professional Services, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using SmartBear Zephyr Squad are most concentrated in United States, Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SmartBear Zephyr Squad across Americas, EMEA, and APAC.
Companies using SmartBear Zephyr Squad range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of SmartBear Zephyr Squad include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SmartBear Zephyr Squad customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Test Automation Platform.