List of SmartLinx Schedule Optimizer Customers
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Since 2010, our global team of researchers has been studying SmartLinx Schedule Optimizer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartLinx Schedule Optimizer for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartLinx Schedule Optimizer for Workforce Scheduling include: Trilogy Health Services, a United States based Healthcare organisation with 10271 employees and revenues of $1.80 billion, Embassy Healthcare, a United States based Healthcare organisation with 2500 employees and revenues of $550.0 million, Accordius Health, a United States based Healthcare organisation with 3510 employees and revenues of $500.0 million, Caring Health, a United States based Healthcare organisation with 1250 employees and revenues of $200.0 million, Apple Rehab Corporate, a United States based Healthcare organisation with 800 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartLinx Schedule Optimizer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartLinx Schedule Optimizer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accordius Health | Healthcare | 3510 | $500M | United States | SmartLinx | SmartLinx Schedule Optimizer | Workforce Scheduling | 2015 | n/a |
In 2015, Accordius Health implemented SmartLinx Schedule Optimizer, a Workforce Scheduling application used to centralize scheduling and timekeeping processes. The SmartLinx Schedule Optimizer was positioned as the core scheduling engine alongside SmartLinx time and attendance capabilities, supporting rule based rostering, automated schedule generation, shift assignment logic, and schedule publishing for clinical and support staff.
Operational support for SmartLinx Schedule Optimizer is staffed through HRIS and help desk channels to provide technical assistance and support for incoming concerns and issues related to SmartLinx time and attendance and scheduling software. Governance activities include ticket triage, configuration change control, user provisioning and role based access management, and schedule approval workflows, with operational coverage focused on HR, workforce management, and clinical scheduling functions across Accordius Health. The implementation narrative emphasizes the coupling of scheduling and timekeeping workflows, ongoing technical support for incident resolution, and administrative control points for schedule and attendance data integrity.
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Apple Rehab Corporate | Healthcare | 800 | $100M | United States | SmartLinx | SmartLinx Schedule Optimizer | Workforce Scheduling | 2020 | n/a |
In 2020 Apple Rehab Corporate implemented SmartLinx Schedule Optimizer as its Workforce Scheduling application to manage nursing home staffing at site level. The deployment supported site scheduling activities at Ledgecrest Health Care Center in Berlin, CT, where a Scheduling Coordinator operated the system from November 2020 to August 2021 to run day to day staffing and rostering processes.
Configuration and functional use of SmartLinx Schedule Optimizer centered on shift scheduling, staff attendance tracking, and PTO guideline enforcement, with the Scheduling Coordinator maintaining par staffing requirements for nursing shifts. Operational responsibilities recorded in the implementation notes also included basic accounts payable tasks and coordination with dietary aide staffing, indicating the scheduling scope extended across direct care and support functions.
Governance and workflow changes were enacted at the site level, where the Scheduling Coordinator used SmartLinx Schedule Optimizer to standardize attendance maintenance, apply PTO rules, and adjust rosters to meet par levels, supporting nursing operations and resident service continuity. The implementation emphasized Workforce Scheduling controls and operational staffing workflows to support optimal service to the residents as stated in the deployment notes.
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Caring Health | Healthcare | 1250 | $200M | United States | SmartLinx | SmartLinx Schedule Optimizer | Workforce Scheduling | 2017 | n/a |
In 2017 Caring Health implemented SmartLinx Schedule Optimizer as part of a SmartLinx workforce management suite to centralize workforce scheduling and attendance across all seven facilities. The SmartLinx Schedule Optimizer is a Workforce Scheduling application deployed to give administrators a single platform for visualizing staffing, compliance, and labor expenses in real time, and to drive predictive schedule generation based on fluctuating PPD and shift differentials.
The deployment included SmartLinx Schedule Optimizer alongside Time & Attendance, Payroll-Based Journal, and the SmartLinx Go mobile app, forming an integrated suite. Configuration emphasized predictive scheduling and automated adjustment workflows, enabling automatic creation and modification of rosters to meet changing patient per day census and shift differential requirements.
Operational coverage extended across clinical and administrative functions at all seven Caring Health facilities, with administrators using live data feeds to ascertain resident needs and analyze staffing dynamics across sites. Integrated capabilities connected scheduling, time capture, and payroll journaling so that staffing decisions were visible alongside attendance records and compliance indicators, enabling centralized optimization of schedules from one system.
Governance and user workflows were reoriented to support manager and employee self-service, with SmartLinx Go enabling open shift sign up, shift swaps, mobile access to schedules, and two way communication between staff and managers. Caring Health’s Payroll Director Esti Brecher stated that everything works really well and SmartLinx has been able to flex to handle any situation that pops up, whether it’s creating a new role or adding a new facility. The implementation delivered explicit operational benefits cited by the customer, including improved compliance with government reporting, more proactive alignment of schedules to resident needs, and reduced reliance on unnecessary overtime.
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Healthcare | 2500 | $550M | United States | SmartLinx | SmartLinx Schedule Optimizer | Workforce Scheduling | 2018 | n/a |
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Healthcare | 10271 | $1.8B | United States | SmartLinx | SmartLinx Schedule Optimizer | Workforce Scheduling | 2018 | n/a |
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