List of Social Pinpoint Customers

Social Pinpoint

Beaumont St,
Hamilton, 2303, NSW,
Australia

https://www.socialpinpoint.com/

61 3 9023-8126

Professional Services

$5M

Since 2010, our global team of researchers has been studying Social Pinpoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Social Pinpoint for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Social Pinpoint for Customer Engagement include: City of New Braunfels, TX, a United States based Government organisation with 388 employees and revenues of $166.0 million, City of Gosnells, a Australia based Government organisation with 401 employees and revenues of $116.0 million, Durango School District, a United States based Education organisation with 998 employees and revenues of $113.0 million, Wannon Water, a Australia based Utilities organisation with 244 employees and revenues of $57.0 million, Central Hawke'S Bay District Council, a New Zealand based Government organisation with 75 employees and revenues of $46.0 million and many others.

Contact us if you need a completed and verified list of companies using Social Pinpoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Social Pinpoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
American Fork, UT	Government	110	$11M	United States	Social Pinpoint	Social Pinpoint	Customer Engagement	2024	n/a	In 2024, American Fork, UT implemented Social Pinpoint on its municipal website. Social Pinpoint is deployed as a public-facing engagement platform in the Customer Engagement category to centralize resident input for city planning, project outreach, and civic communications. The deployment is implemented as an embedded web application on americanfork.gov, provisioning interactive project pages, map-based feedback layers, structured surveys, and moderated comment threads that residents access without separate authentication. City staff manage configurations through the Social Pinpoint administrative interface, creating discrete engagement projects, applying moderation rules, and scheduling publication of outreach campaigns. Operational scope covers municipal functions including planning, community development, public works, and communications, with governance organized around project-level moderation workflows and role-based access for staff editors and moderators. The implementation emphasizes online public consultation and stakeholder engagement workflows, aligning American Fork, UT Social Pinpoint Customer Engagement with standard municipal engagement processes and content governance practices.
Central Hawke'S Bay District Council	Government	75	$46M	New Zealand	Social Pinpoint	Social Pinpoint	Customer Engagement	2023	n/a	In 2023, Central Hawke'S Bay District Council deployed Social Pinpoint, implementing Social Pinpoint as a Customer Engagement application on its public website. The deployment is structured as a cloud-hosted, web-embedded consultation layer that surfaces project pages and feedback opportunities directly on the council site to centralize public input for community consultation and local planning activities. The implementation configures Social Pinpoint capabilities such as map-based consultation, project pages, surveys and feedback capture, with moderation and routing workflows to channel submissions to relevant council teams. The Social Pinpoint instance is embedded into the council website to present interactive consultation experiences and to capture community responses directly into the application, supporting governance workflows that assign input to functions such as planning and infrastructure.
City of Gosnells	Government	401	$116M	Australia	Social Pinpoint	Social Pinpoint	Customer Engagement	2019	n/a	In 2019 the City of Gosnells implemented Social Pinpoint as a public-facing engagement tool on its website. Social Pinpoint is deployed on the City of Gosnells website as the Customer Engagement solution for structured community consultation and resident feedback collection. The deployment centers on a web-hosted engagement hub at https://yoursay.gosnells.wa.gov.au where Social Pinpoint delivers standard Customer Engagement capabilities such as mapping-enabled feedback, project pages, surveys, ideation boards and comment moderation workflows. Configuration work likely focused on public consultation templates, role-based publishing and moderation controls for council communications and community engagement teams, and embedding the Social Pinpoint application into the municipal site as the primary channel for public consultation and outreach. City of Gosnells Social Pinpoint Customer Engagement supports the council’s community engagement and communications functions through an online orchestration of consultation content and user submission management.
	Government	388	$166M	United States	Social Pinpoint	Social Pinpoint	Customer Engagement	2023	n/a
	Education	998	$113M	United States	Social Pinpoint	Social Pinpoint	Customer Engagement	2024	n/a
	Government	330	$45M	United States	Social Pinpoint	Social Pinpoint	Customer Engagement	2023	n/a
	Professional Services	50	$5M	Australia	Social Pinpoint	Social Pinpoint	Customer Engagement	2023	n/a
	Utilities	244	$57M	Australia	Social Pinpoint	Social Pinpoint	Customer Engagement	2020	n/a

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Buyer Intent: Companies Evaluating Social Pinpoint

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Social Pinpoint. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Social Pinpoint for Customer Engagement include:

Metro Transit, division of the Metropolitan Council, a United States based Transportation organization with 2716 Employees
Eversource Energy, a United States based Utilities company with 10680 Employees

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FAQ - APPS RUN THE WORLD Social Pinpoint Coverage

Social Pinpoint is a Customer Engagement solution from Social Pinpoint.

Companies worldwide use Social Pinpoint, from small firms to large enterprises across 21+ industries.

Organizations such as City of New Braunfels, TX, City of Gosnells, Durango School District, Wannon Water and Central Hawke'S Bay District Council are recorded users of Social Pinpoint for Customer Engagement.

Companies using Social Pinpoint are most concentrated in Government, Education and Utilities, with adoption spanning over 21 industries.

Companies using Social Pinpoint are most concentrated in United States, Australia and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Social Pinpoint across Americas, EMEA, and APAC.

Companies using Social Pinpoint range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Social Pinpoint include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Social Pinpoint customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.

List of Social Pinpoint Customers

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Buyer Intent: Companies Evaluating Social Pinpoint

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Q1. What is Social Pinpoint used for?

Q2. Who uses Social Pinpoint for Customer Engagement?

Q3. Which companies use Social Pinpoint?

Q4. What is the industry breakdown of companies using Social Pinpoint?

Q5. What is the country breakdown of companies using Social Pinpoint?

Q6. What is the breakdown by employee size of companies using Social Pinpoint?

Q7. What is the breakdown by revenue of companies using Social Pinpoint?

Q8. How can I get the full list of companies using Social Pinpoint?