List of Solarwinds Dameware Mini Remote Control Customers
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Since 2010, our global team of researchers has been studying Solarwinds Dameware Mini Remote Control customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Solarwinds Dameware Mini Remote Control for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Solarwinds Dameware Mini Remote Control for Remote Monitoring and Management include: Treasury Wine Estates, a Australia based Consumer Packaged Goods organisation with 2400 employees and revenues of $1.70 billion, AC Transit, a United States based Transportation organisation with 2349 employees and revenues of $606.0 million and many others.
Contact us if you need a completed and verified list of companies using Solarwinds Dameware Mini Remote Control, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AC Transit | Transportation | 2349 | $606M | United States | Solarwinds | Solarwinds Dameware Mini Remote Control | Remote Monitoring and Management | 2021 | n/a |
In 2021, AC Transit deployed Solarwinds Dameware Mini Remote Control as a component of its Remote Monitoring and Management tooling to support enterprise network operations and remote administration. The deployment was operated by the network engineering and network security engineering teams based in Oakland, California, and was positioned to manage LAN, WAN and data center connections that underpin agency applications and the Tempo Bus Rapid Transit infrastructure.
Solarwinds Dameware Mini Remote Control was configured to provide remote control and remote support capabilities across server and endpoint estates, aligning with standard Remote Monitoring and Management workflows for incident triage, remote troubleshooting and administrative access. Configuration efforts were handled by the primary network engineer and included role based access for network administrators, scripted support procedures for remote sessions, and integration into existing operational runbooks.
The implementation was integrated with a broader security and infrastructure stack explicitly including Tenable, Alert Logic, Fortinet firewalls, Varonis, and enterprise Cisco routers, switches and voice gateways. These integrations were used to coordinate security incident response, provide remote remediation paths during interoperability testing, and support fault isolation for the Tempo project and other enterprise systems.
Governance and rollout emphasized operational controls and quality assurance, with AC Transit staff writing test procedures, validating contractor submittals, managing facility access for implementation work, and providing training and supervision to the network engineering and network security teams. AC Transit Solarwinds Dameware Mini Remote Control Remote Monitoring and Management therefore served as an operational tool supporting network operations and security functions while being governed through formal QA and procedural controls.
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Treasury Wine Estates | Consumer Packaged Goods | 2400 | $1.7B | Australia | Solarwinds | Solarwinds Dameware Mini Remote Control | Remote Monitoring and Management | 2016 | n/a |
In 2016, Treasury Wine Estates deployed Solarwinds Dameware Mini Remote Control as part of its Remote Monitoring and Management tooling. The Solarwinds Dameware Mini Remote Control implementation was positioned to provide remote desktop access and troubleshooting capabilities for first and second level IT support across the organization.
The deployment emphasized remote support workflows and session-based troubleshooting, with Service Desk analysts using Solarwinds Dameware Mini Remote Control to diagnose network and software issues over phone and remote desktop. The implementation was operated alongside an existing IT operations stack including Active Directory, AD Manager, Azure AD, SCCM, Grange, Exchange Admin, SolarWinds monitoring, Citrix, PowerShell, Office 365, and Windows Server 2008, and incident history was recorded in the ServiceNow helpdesk ticketing system.
Operational governance centered on Service Desk L1 and L2 support in Melbourne, with on-call responsibilities for afterhours critical incidents and escalation paths to third level support when issues could not be resolved. The program included knowledge base creation, new staff training, and user acceptance testing for new software and servers in test environments, supporting Treasury Wine Estates offices in Twickenham UK, Napa US, Shanghai CN, Singapore, and Australia.
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Buyer Intent: Companies Evaluating Solarwinds Dameware Mini Remote Control
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