List of Solarwinds Network Configuration Manager (NCM) Customers
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Since 2010, our global team of researchers has been studying Solarwinds Network Configuration Manager (NCM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Solarwinds Network Configuration Manager (NCM) for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Solarwinds Network Configuration Manager (NCM) for Network Management and Monitoring include: AirAsia, a Malaysia based Transportation organisation with 23000 employees and revenues of $838.0 million, United Family Healthcare China, a China based Healthcare organisation with 2000 employees and revenues of $600.0 million, Consolidated Minerals Australia, a Australia based Oil, Gas and Chemicals organisation with 500 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Solarwinds Network Configuration Manager (NCM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AirAsia | Transportation | 23000 | $838M | Malaysia | Solarwinds | Solarwinds Network Configuration Manager (NCM) | Network Management and Monitoring | 2013 | n/a |
In 2013, AirAsia implemented Solarwinds Network Configuration Manager (NCM) to manage and back up configurations for approximately 50 airport and network devices at Don Muang and additional sites in Thailand. The deployment is part of the companys Network Management and Monitoring footprint and followed an earlier implementation of SolarWinds Network Performance Monitor, creating a contiguous operational focus on network visibility and configuration control.
The Solarwinds Network Configuration Manager (NCM) rollout emphasized automated configuration backups and rollback capability, with configuration versioning and change tracking applied to device firmware and running configurations. Core functional capabilities implemented included scheduled backup jobs, automated rollback workflows, and audit-ready configuration archives to support operational change control and incident remediation.
Operational coverage centered on Thailand network and IT teams, with primary device concentration at Don Muang airport and other regional sites. The implementation was coordinated to support network operations and IT infrastructure teams, providing centralized configuration management alongside the existing performance monitoring instance.
Governance and operational practice changes included formalizing automated backup schedules and rollback procedures to reduce manual intervention during incidents. The deployment reduced mean time to identify root causes and improved proactive fault detection through tighter configuration control and more reliable configuration recovery processes.
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Consolidated Minerals Australia | Oil, Gas and Chemicals | 500 | $150M | Australia | Solarwinds | Solarwinds Network Configuration Manager (NCM) | Network Management and Monitoring | 2016 | n/a |
In 2016, Consolidated Minerals Australia implemented Solarwinds Network Configuration Manager (NCM) to centralize Network Management and Monitoring for its network operations and IT organization. The deployment consolidated network operations across a 200+ km microwave backbone in the Pilbara region, delivering improved visibility and accelerating troubleshooting for remote link performance.
The implementation used Solarwinds Network Configuration Manager to provide centralized configuration management, automated configuration backup and versioning, change detection workflows, and device inventory and template management consistent with Network Management and Monitoring practices. Configuration auditing and historical performance reporting were instrumented to support root cause analysis and to improve historical link performance visibility for remote microwave nodes.
Operationally the rollout focused on Australia network and IT teams, unifying processes for remote site troubleshooting and centralized configuration control across the microwave backbone. The consolidation delivered faster fault identification and better historical reporting for remote link performance, improving the operational capability of the network operations function.
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United Family Healthcare China | Healthcare | 2000 | $600M | China | Solarwinds | Solarwinds Network Configuration Manager (NCM) | Network Management and Monitoring | 2016 | n/a |
In 2016, United Family Healthcare China deployed Solarwinds Network Configuration Manager (NCM) as part of a broader SolarWinds suite to standardize network operations across its hospital locations. The deployment is categorized under Network Management and Monitoring and was executed to provide consolidated visibility and control for network and IT operations across China.
The implementation combined SolarWinds Network Performance Monitor, Solarwinds Network Configuration Manager (NCM), and NetFlow Traffic Analyzer to deliver end to end network visibility. Configuration management and automated backup workflows were centralized through Solarwinds Network Configuration Manager (NCM), while performance monitoring and flow analysis were handled by Network Performance Monitor and NetFlow Traffic Analyzer, providing fault, performance, and traffic analytics in a unified operational view.
Operational scope covered network and IT operations across United Family Healthcare hospital sites in China, with the combined modules integrated into a centralized monitoring and reporting architecture. The deployment emphasized compliance reporting and configuration auditing through NCM, enabling consistent device configuration baselines and centralized logs to support network governance and change control.
The rollout improved detection of link overloads and enabled faster remediation as reported, and provided centralized monitoring and compliance reporting for network teams. The project aligns the vendor applications to clinical and infrastructure support functions, strengthening routine network incident detection, remediation workflows, and configuration governance within the Network Management and Monitoring category.
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