List of SolarWinds Network Monitoring Customers
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Since 2010, our global team of researchers has been studying SolarWinds Network Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds Network Monitoring for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds Network Monitoring for Application Performance Management include: Tenet Healthcare, a United States based Healthcare organisation with 74480 employees and revenues of $20.67 billion, Southwire Company, a United States based Manufacturing organisation with 8500 employees and revenues of $9.00 billion, Fletcher Building, a New Zealand based Distribution organisation with 12500 employees and revenues of $4.61 billion, Conduent, a United States based Professional Services organisation with 56000 employees and revenues of $3.40 billion, Hutchison 3G UK, a United Kingdom based Communications organisation with 4800 employees and revenues of $2.71 billion and many others.
Contact us if you need a completed and verified list of companies using SolarWinds Network Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds Network Monitoring customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Conduent | Professional Services | 56000 | $3.4B | United States | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2022 | n/a |
In 2022, Conduent deployed SolarWinds Network Monitoring to strengthen IT Operations visibility at its Sandy, UT site, using the Application Performance Management capabilities of the platform. SolarWinds Network Monitoring was configured to deliver network device discovery, continuous performance metrics, threshold-based alerting, and role-based dashboards to support network fault detection and operational telemetry.
The implementation operated alongside existing monitoring and service management tools, with explicit use of Netcool for broader infrastructure monitoring and ServiceNow for ticketing and incident workflow orchestration. Integrations enabled alert-driven ticket creation and escalation into ServiceNow, and monitoring outputs were correlated with Netcool feeds to provide consolidated operational signals for the service desk.
Operational governance and day-to-day ownership resided with IT Operations, where the Sr Supervisor IT Operations led technical mentoring, onboarding and training of new service desk technicians, and conducted performance appraisals to maintain monitoring competencies. Configuration responsibilities emphasized platform stewardship, alert tuning, and incident routing to align SolarWinds Network Monitoring with service desk processes and IT operations workflows.
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Fletcher Building | Distribution | 12500 | $4.6B | New Zealand | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2019 | n/a |
In 2019, Fletcher Building implemented SolarWinds Network Monitoring as an Application Performance Management solution. The deployment focused on operationalizing network performance monitoring across corporate network infrastructure to support service desk incident handling and operational visibility.
SolarWinds Network Monitoring was configured to provide network performance monitoring, alerting, dashboarding, topology visualization and fault detection consistent with Application Performance Management capabilities. Configuration emphasis was on device and interface monitoring, threshold-based alerts and centralized dashboards to surface events for first and second level responders.
The monitoring solution operated within an environment that included ServiceNow ticketing, Active Directory, Cisco telecommunications software, Citrix application delivery, Office 365 and multiple VPN and proxy technologies. Service Desk Analysts used SolarWinds Network Monitoring outputs alongside ServiceNow to raise and resolve Level 1 and Level 2 tickets for software, hardware and network incidents across six business units.
Governance for the implementation centered on incident workflow integration with the service desk, operational ownership by Service Desk Analysts and alignment of monitored device inventory with directory services for asset context. Rollout and day to day operations emphasized alert escalation into established ServiceNow processes and ongoing monitoring coverage tied to the companys support model.
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Hutchison 3G UK | Communications | 4800 | $2.7B | United Kingdom | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2016 | n/a |
In 2016, Hutchison 3G UK implemented SolarWinds Network Monitoring as an Application Performance Management capability within a wider £200m+ Greenfield IT Transformation Programme. The SolarWinds Network Monitoring deployment was positioned to provide centralised visibility for network and infrastructure performance supporting Channels, Insights and the Global SAP ERP uplift, and was aligned to Agile and DevOps delivery practices across major systems integrators on the programme.
Configuration work focused on traditional network device and infrastructure monitoring, performance telemetry collection, alerting and dashboarding, and topology and dependency mapping consistent with Application Performance Management practice. The SolarWinds Network Monitoring implementation was configured to cover a hybrid estate including top-end cloud platforms Azure and AWS, plus on-premise network elements, and incorporated automated alerting and operational monitoring workflows for IT operations and NOC teams.
Integrations were instrumented to align the monitoring scope with key programme systems, including the Global SAP ERP platform uplift and Logistics integrations, Channels platforms for Online, Retail stores and Contact Centre, and specialist solutions mentioned on the programme such as Vlocity CRM on Salesforce, Adobe Marketing Cloud AEM, Oracle components, Genesys PureEngage contact centre, Experian PCO and PCCM, and Barclaycard payment processing. SolarWinds Network Monitoring was used to surface performance signals relevant to Insights and Business Intelligence initiatives and to provide infrastructure-level context for data platform and application teams.
Governance and rollout were managed under a programme-level delivery model, with the Programme Manager providing oversight through Agile and DevOps cadences, leading delivery up to the conclusion of the Design phase, and coordinating SI activity and design sign-offs across IBM, Tech Mahindra, Tata Consultancy Services and specialist implementation partners. Budgetary and programme controls reflected over £20m of assigned responsibility for SI workstreams, and the monitoring implementation was integrated into operational governance to support cross-team incident escalation, monitoring ownership and design-phase handover to run teams.
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Southwire Company | Manufacturing | 8500 | $9.0B | United States | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2020 | n/a |
In 2020 Southwire Company deployed SolarWinds Network Monitoring to support Application Performance Management for its networked infrastructure. The implementation was used by IT operations and Tier III support to centralize visibility across the manufacturing environment, with network and device monitoring supporting ongoing administration activities and large infrastructure initiatives that spanned 54 North American locations.
The deployment incorporated SolarWinds IPAM, NCM, SAM, NPM, and NetFlow modules, configured to provide IP address management, network configuration management, software asset monitoring, network performance monitoring, and flow-based traffic analysis. Standard category capabilities were leveraged for centralized dashboarding, alerting, configuration backup and change tracking, and software asset inventory to support operational troubleshooting and change control.
Architecturally the implementation emphasized telemetry collection and centralized analysis, using NPM and NetFlow collectors to deliver performance and traffic insights to operations teams, and using NCM and IPAM to maintain device configurations and address space hygiene. These capabilities supported ITIL-aligned Tier III incident resolution workflows and were part of the toolset used during a cybersecurity incident recovery where the operations team completed a rapid full recovery.
Governance around the SolarWinds Network Monitoring deployment aligned with ITIL processes, with the systems administrator role resolving Tier III technical issues and consistently holding the highest metrics for ticket volume, response time, and resolution speed while maintaining the highest average NPS among peers. SolarWinds Network Monitoring was explicitly used to monitor and administrate Southwire Company networked infrastructure and to support incident triage and post-incident forensics within the Application Performance Management scope.
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Tenet Healthcare | Healthcare | 74480 | $20.7B | United States | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2019 | n/a |
In 2019 Tenet Healthcare implemented SolarWinds Network Monitoring as an Application Performance Management solution to support IT Operations and infrastructure monitoring across LAN and WAN devices. The deployment focused on continuous monitoring of switches, routers and servers to enable fault detection, alerting and performance dashboards within the network operations toolset.
SolarWinds Network Monitoring was configured to provide real-time device and server monitoring, alert escalation and performance trend visibility, aligned with standard Application Performance Management capabilities such as metric collection, threshold-based alerts and dashboarding. Configuration and operational use included monitoring Windows server health, DNS, WINS and DHCP services, and visibility into VMware vSphere host and virtual machine performance.
The SolarWinds instance operated alongside other network management tools on the platform, including HP OpenView and NetCool, and functioned within operational workflows that used the CA Unicenter ticketing system for incident intake, triage and closure. The monitoring scope intersected with administration of Active Directory, Office 365 mail services, backup systems such as Veritas NetBackup and Veeam Replication, and software deployment tooling managed via Altiris, reflecting cross‑tool operational coverage.
Governance and operational process changes emphasized IT Service Management best practices, with monitored alerts routed into CA Unicenter driven workflows, documented remediation activities, and participation in an on-call rotation for after-hours support. Business functions directly impacted by the SolarWinds Network Monitoring deployment included IT Operations, Service Desk, Infrastructure engineering and Business Continuity and Disaster Recovery support.
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Construction and Real Estate | 1246 | $939M | Australia | Solarwinds | SolarWinds Network Monitoring | Application Performance Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating SolarWinds Network Monitoring
- Krono, a India based Professional Services organization with 120 Employees
- Analyticorex India, a India based Professional Services company with 10 Employees
- Rovisys, a United States based Professional Services organization with 1000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Krono | Professional Services | 120 | $10M | India | 2026-02-18 | |
| Analyticorex India | Professional Services | 10 | $1M | India | 2026-02-02 | |
| Rovisys | Professional Services | 1000 | $250M | United States | 2025-08-19 |