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List of SolarWinds User Device Tracker Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Deakin University Education 6197 $980M Australia Solarwinds SolarWinds User Device Tracker Endpoint Management 2012 n/a
In 2012, Deakin University implemented SolarWinds User Device Tracker as part of a broader network monitoring expansion that also deployed SolarWinds Network Performance Monitor and SolarWinds Network Configuration Manager. The SolarWinds User Device Tracker deployment was positioned as an Endpoint Management capability to inventory and trace endpoints across campus network infrastructure serving multiple campuses in Victoria. The rollout targeted IT network operations and was scoped to cover thousands of switches, wireless access points, and switch ports to improve visibility into connected devices. Configuration focused on automated network discovery, device inventory and mapping, MAC to IP correlation, and port-level tracking consistent with SolarWinds User Device Tracker functionality. The implementation leveraged the product suite to provide device-level context alongside performance and configuration data, enabling port mapping and topology visualization that supported network troubleshooting workflows. These capabilities were configured to feed device and port state into operational dashboards used by the network operations team. The deployment integrated SolarWinds User Device Tracker with SolarWinds Network Performance Monitor and SolarWinds Network Configuration Manager to unify device discovery, performance telemetry, and configuration change context. Operational coverage was explicitly the IT and network operations functions across Deakin University campuses in Victoria, with the system instrumented to support wireless and wired endpoint visibility across campus subnets. The integration of device tracking with performance and configuration modules supported coordinated incident detection and remediation. Governance and process changes centered on network operations procedures, shifting workflows to use correlated device, performance, and configuration data for fault isolation and remediation. The implementation improved detection and remediation of network issues and increased productivity for the network operations team as reported following the 2012 expansion. Deakin University SolarWinds User Device Tracker Endpoint Management deployment reinforced campus-level operational monitoring and device accountability in IT operations.
Marina Bay Sands Leisure and Hospitality 11000 $3.8B Singapore Solarwinds SolarWinds User Device Tracker Endpoint Management 2015 n/a
In 2019, Marina Bay Sands deployed SolarWinds User Device Tracker as part of its Endpoint Management tooling to locate wired and wireless endpoint devices across its Singapore campus. The implementation targeted IT and network operations use cases, delivering device discovery and physical port resolution for on-premises network infrastructure. SolarWinds User Device Tracker was configured to monitor wireless access points, track SSID endpoint counts, and analyze switch-port utilization, enabling MAC-to-port correlation and switch port mapping for operational troubleshooting. Configuration emphasized continuous discovery and inventory of endpoints and wireless tracking capabilities consistent with Endpoint Management workflows. Operational coverage focused on network operations and security teams in Singapore, providing visibility into port capacity and SSID endpoint counts as explicitly referenced on the SolarWinds product page used as the source. The device location and port utilization views are used to inform capacity management and incident response processes across campus networks. Usage of SolarWinds User Device Tracker at Marina Bay Sands is documented on the vendor product page that served as the source, confirming the deployment signal. Governance centered on network operations ownership and incorporation of UDT output into existing incident and asset tracking workflows, with configuration priorities on switch-port correlation and wireless access point monitoring.
U.S. Department of Veterans Affairs Government 308814 $441.3B United States Solarwinds SolarWinds User Device Tracker Endpoint Management 2019 n/a
In 2019, the U.S. Department of Veterans Affairs deployed SolarWinds User Device Tracker as part of a broader Endpoint Management initiative to improve device visibility and application performance across its estate. The deployment addressed fragmented tooling and limited visibility by extending an existing SolarWinds footprint to include targeted device tracking and discovery capabilities alongside network and application monitoring. The implementation included SolarWinds User Device Tracker alongside a multi-product SolarWinds stack, including Network Performance Monitor, Network Configuration Manager, Server and Application Monitor, Web Performance Monitor, NetFlow Traffic Analyzer, VoIP and Network Quality Manager, IP Address Manager, Database Performance Analyzer, Enterprise Operations Console, Network Topology Mapper, and Engineer s Toolset. SolarWinds User Device Tracker was used for asset discovery, device inventory reconciliation, and locating unmonitored items on the wire, aligning with standard Endpoint Management functions such as device mapping and inventory reconciliation. Operational coverage was organized into 10 regional SolarWinds instances running core monitors such as NPM, SAM, NTA, NCM, and VNQM, with some regions also running IPAM, all consolidated through Enterprise Operations Console for cross-region visibility. The environment monitors more than 60,000 nodes and over 267,000 interfaces, tracks over 191,000 volumes, backs up more than 21,000 configurations, and monitors over 5,000 hosts with approximately 53,000 component monitors and 500 unique application monitors. The VA Network Operations Center infrastructure, including four Trusted Internet Gateways, is configured with redundancy in at least two physical locations to support continuous operations. Governance and operational practices emphasized standardization and continuity planning, using standardized custom properties across instances to improve reporting and EOC consolidation. The team used Network Configuration Manager scripting during a COOP exercise called Operation Dark Cloud to identify and disable internet circuits across the agency within a 15 minute requirement, demonstrating scripted change orchestration tied to continuity procedures. The VA also institutionalized after action reports and training participation in community resources to identify monitoring gaps and refine monitoring coverage.
Western Kentucky University Education 4000 $328M United States Solarwinds SolarWinds User Device Tracker Endpoint Management 2011 n/a
In 2011, Western Kentucky University deployed SolarWinds User Device Tracker to strengthen Endpoint Management across its campus networks. The IT and network operations team implemented SolarWinds User Device Tracker to maintain switch-port inventory and to locate wired and wireless endpoints across multiple campuses in the United States. The deployment focused on switch-port mapping, automated endpoint discovery and real-time port tracking, enabling port-capacity planning and rapid endpoint localization for forensic workflows. SolarWinds User Device Tracker was used to identify the physical switch and port for devices, surface connection status, and support fast investigations into rogue or infected machines. Operational scope covered multiple campuses in the United States, with the network operations team using the tool for routine capacity planning and incident response. Rollout centralized switch-port inventory and reduced manual tracing of endpoints, altering network operations workflows for remediation and asset tracking. The implementation improved remediation times and reduced manual effort in locating and isolating problematic endpoints, and these benefits supported both port-capacity planning and faster forensics processes.
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FAQ - APPS RUN THE WORLD SolarWinds User Device Tracker Coverage

SolarWinds User Device Tracker is a Endpoint Management solution from Solarwinds.

Companies worldwide use SolarWinds User Device Tracker, from small firms to large enterprises across 21+ industries.

Organizations such as U.S. Department of Veterans Affairs, Marina Bay Sands, Deakin University and Western Kentucky University are recorded users of SolarWinds User Device Tracker for Endpoint Management.

Companies using SolarWinds User Device Tracker are most concentrated in Government, Leisure and Hospitality and Education, with adoption spanning over 21 industries.

Companies using SolarWinds User Device Tracker are most concentrated in United States, Singapore and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SolarWinds User Device Tracker across Americas, EMEA, and APAC.

Companies using SolarWinds User Device Tracker range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of SolarWinds User Device Tracker include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SolarWinds User Device Tracker customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Endpoint Management.