List of Soteria Central Monitoring Customers
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Since 2010, our global team of researchers has been studying Soteria Central Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Soteria Central Monitoring for Physical Security Outsourcing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Soteria Central Monitoring for Physical Security Outsourcing include: GMR Group, a India based Construction and Real Estate organisation with 14000 employees and revenues of $5.00 billion, IDFC First Bank, a India based Banking and Financial Services organisation with 42190 employees and revenues of $4.50 billion, MRF, a India based Manufacturing organisation with 19050 employees and revenues of $2.77 billion, Delhivery, a India based Distribution organisation with 60373 employees and revenues of $871.0 million and many others.
Contact us if you need a completed and verified list of companies using Soteria Central Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Soteria Central Monitoring customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Delhivery | Distribution | 60373 | $871M | India | Soteria | Soteria Central Monitoring | Physical Security Outsourcing | 2019 | n/a | In 2019, Delhivery implemented Soteria Central Monitoring as part of its Physical Security Outsourcing program. The deployment centralized monitoring responsibilities for site security across Delhivery offices in Odisha and Chhattisgarh, establishing a formal application footprint for security operations and facilities management. Soteria Central Monitoring was configured to manage device provisioning and operational health workflows. The implementation included IP camera configuration and user account creation on Hik Central Enterprises, ongoing daily health checks of cameras and recorders, and support for both DVR and NVR device types. Functional capabilities emphasized device lifecycle operations, incident ticketing handoff, and routine monitoring tasks aligned to Physical Security Outsourcing practices. Integrations and operational coverage were explicit and focused on vendor coordination and system-level device control. The estate-level monitoring platform worked with external vendors including Soteria, Securens, Sis alarm, Sis vprotect, Aps security tas, and Terrier for onsite installs and service actions, while Hik Central Enterprises served as the device management endpoint for camera and recorder configurations. Operational scope was regional, covering all Delhivery offices in the two stated states, and impacted security operations teams and site services. Governance and runbook practices were implemented to support daily vendor follow up, escalation of delayed installations, and closure of project and service calls after onsite verification. The security executive role managed daily follow up via mail and call, performed self-visits when vendor delays occurred, and closed project and service tickets after verification. These process controls framed how Soteria Central Monitoring was used to coordinate vendors, maintain device health, and operationalize Physical Security Outsourcing across the regional site footprint. | |
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GMR Group | Construction and Real Estate | 14000 | $5.0B | India | Soteria | Soteria Central Monitoring | Physical Security Outsourcing | 2021 | n/a | In 2021, GMR Group implemented Soteria Central Monitoring to centralize physical security and operations oversight. The deployment is categorized under Physical Security Outsourcing and targeted centralized monitoring across airport and infrastructure sites in India, with an emphasis on enabling coordinated responses and remote supervision across multiple locations. The Soteria Central Monitoring implementation emphasized command and control capabilities, centralized event dashboards, real time incident management and role based monitoring to support security operations teams and centralized operations centers. Module usage of Soteria Central Monitoring command and control is inferred from Soteria client listings rather than a published case study, and this aligns with typical Physical Security Outsourcing functionality such as alarm correlation, alert routing and remote supervision workflows. Operational scope covered security and operations functions across GMR Group airport and infrastructure sites in India, with the platform used to orchestrate coordinated response workflows and provide remote supervision from centralized monitoring points. Governance changes focused on centralizing incident response responsibilities and standardizing monitoring procedures to deliver consistent supervision across locations. | |
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IDFC First Bank | Banking and Financial Services | 42190 | $4.5B | India | Soteria | Soteria Central Monitoring | Physical Security Outsourcing | 2021 | n/a | In 2021, IDFC First Bank deployed Soteria Central Monitoring as a Physical Security Outsourcing engagement to centralize CCTV and IoT command and control across its India locations. Soteria Central Monitoring is used to provide outsourced physical security and command center monitoring for the bank. The implementation focused on the Soteria Central Monitoring command and control module, configured for continuous video surveillance ingest, operator console workflows, and incident response orchestration. Functional capabilities implemented included real time alarm triage, event correlation across camera and sensor feeds, and remote incident logging and ticketing. Configuration emphasized standard operating procedures for 24 by 7 monitoring and escalation. Operational integration aggregated distributed CCTV streams and building IoT sensor feeds into the centralized monitoring platform, enabling unified situational awareness across branches, regional offices, and other bank sites in India. The deployment connected monitoring outputs to the bank's security operations for coordinated dispatch and liaison with local site staff. Governance centered on an outsourced command center model with the vendor operating the monitoring service and the bank maintaining oversight through defined escalation rules and reporting cadences. The engagement affected security operations and incident response workflows, shifting frontline monitoring to the Soteria Central Monitoring service while preserving bank control over escalation and investigation. The implementation improved situational awareness and response coordination across the bank's India locations. | |
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Manufacturing | 19050 | $2.8B | India | Soteria | Soteria Central Monitoring | Physical Security Outsourcing | 2021 | n/a |
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